Customer Service Coordinator
6 months ago
We are currently looking for a motivated **Customer Service Coordinator **to join our team full-time.
Customer service is what you’re known for You are great with people and putting them at ease, are calm, patient, and are a great listener. You’re also reliable, quality focused, and have an extremely high level of attention to detail. You excel at quality work and hold yourself accountable with a high degree of integrity. You have the ability to shift priorities and adapt to the varying workload and pace of the cycles of construction. You’re proactive, solutions-based, and someone who takes initiative.
You are a key member of our team and responsible for communication with homeowners and coordination of contractors. You’re someone that’s organized, gets the job done accurately, and in a timely manner. You have proven communication skills with supervisors, colleagues, and suppliers. You are self-motivated, trust-worthy and have a strong work ethic.
**Responsibilities**
Daily monitoring of the Customer Service inbox and routine updating of the Service Request Tracker
Schedule Homeowner Reveals, Key Releases, and coordinate access for to complete service requests
Coordinate and follow-up with sales team, finishing team, residents and trades
Daily administration and maintenance of homeowner files, customer service documents and templates
**Qualifications**
Minimum 3 years customer service experience in new home sales environment
Minimum 3 years in a coordinator role or responsibilities
Office administration experience
Effective communication skills, both written and oral
Extremely high attention to detail with quality standards
Strong problem-solving skills, resourceful and solutions-minded
Team player who can work independently and is reliable
**Education & Certifications**:
Minimum post-secondary education
Intermediate MS Office skills
**Requirements**:
Reliable transportation
**How to Apply**:
**BUCCI DEVELOPMENTS, OUR PHILOSOPHY**
At Bucci, we are defined not only by what we build, but for whom we build. Our projects attract sophisticated homebuyers who appreciate unique homes with a sense of community and interaction, as well as all the small details. Good design is what truly elevates us. We value enduring, proportioned architecture and contemporary interior design. We believe that a home should support the needs of its homeowner by elegantly falling to the background as the excitement and comforts of everyday life play out.
We limit ourselves to one or two major buildings at a time, ensuring we can provide the diligence and care needed to deliver a thoughtful project. Being third generation developers, it is our tradition to involve every internal team, from construction to marketing to customer service, at inception and right to completion. This approach captures input from all aspects of our customers’ experience, so we can deliver on our brand promise: _building trust for three generations._
**Salary**: From $60,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Vancouver, BC V5N 4X6: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Customer service: 3 years (required)
Work Location: In person
-
Customer Service Coordinator
2 months ago
Vancouver, Canada DP World Full time**Purpose of this position** The Customer Service Coordinator is part of the operations department and is accountable for coordinating cargo flow in a fast paced and action driven environment. Reporting to the Customer Service Supervisor, the coordinator supplies consistent, high quality customer experience and effective logistics to DP World’s shipping...
-
Customer Service Coordinator
7 months ago
Vancouver, Canada Macdonald's Home Healthcare Full timeRole: Customer Service Coordinator Function: Customer Service & Administration Role Summary: The Customer Service Coordinator ("CSC") at Macdonald's Home Health Care is the first point of contact for our clients, suppliers, and healthcare professionals. They are a dependable and approachable team member who is resourceful and not afraid to step out of...
-
Dispatcher/customer Service
4 months ago
Vancouver, Canada Star Limousine Service Ltd. Full timeOur well established limousine company located in Vancouver is looking for a dispatcher for full or part time. This position is fast-paced and will involve coordinating with drivers, entering reservations, taking phone calls from clients, affiliates, drivers etc. - Maintain accurate records of all transportation activities in the department. - Provide...
-
Customer Service Coordinator
9 hours ago
Vancouver, Canada DP World Vancouver Full timeSmarter trade. Better lives. As a new world takes shape, DP World enables smarter trade and improves lives. Our modern, strategically positioned marine terminals and logistics parks have the speed, reliability and reach to ensure your cargo gets to where it needs to be - but what sets us apart is our team of experts with our unceasing commitment to...
-
Customer Service Representative
6 months ago
Vancouver, Canada Vancouver Camera Service Full time**Overview**: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. This is a great opportunity for someone who enjoys working in a...
-
Customer Service Coordinator
3 months ago
Vancouver, Canada Concert Properties LTD. Full timeAbout Concert Properties Putting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate...
-
Funeral Service Coordinator
4 weeks ago
Vancouver, British Columbia, Canada Service Corporation International Full timeOverviewSERVICE CORPORATION INTERNATIONAL is seeking a Funeral Service Coordinator to join our team. This role requires a high level of professionalism, empathy, and organizational skills to coordinate funeral services for families.
-
Customer Service Coordinator
4 months ago
Vancouver, Canada Square One Full time**Customer Service Coordinator** (Vancouver, BC) **Job Type**: Full time, Permanent Job location: in-office at 650 W Georgia St #1410, Vancouver, BC V6B 4N8 Posting close date: October 11, 2024 **YOUR ROLE** At Square One, we’re aiming to modernize home and auto insurance so that it better meets the needs of people today, not those from the 1970s or...
-
Customer Service and Operations Coordinator
6 months ago
Vancouver, Canada Black Mountain Storage Full timeOverview Black Mountain Storage is on the lookout for a Customer Service and Operations Coordinator skilled at ensuring operational excellence, enhancing customer satisfaction, and supporting our strategic growth. This position is ideal for dynamic individuals who excel in problem-solving and are keen on driving initiatives that improve both operational...
-
Service Department Customer Coordinator
3 weeks ago
Vancouver, Canada Company of Cars Full time**Vancouver Mitsubishi is the Lower Mainland's premier Mitsubishi dealership!** We have an exciting career opportunity at Vancouver Mitsubishi opening up for a Service Department Customer Coordinator position. In this position you would be directly working with our service department at our remote location on West 7th Avenue. You would be reporting directly...
-
Customer Service Representative/cashier
6 months ago
Vancouver, Canada Vancouver Camera Service Full timeDUTIES: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. - Resolving customer complaints or issues in a professional and timely manner - Assisting customers with...
-
Export Customer Service Coordinator
2 days ago
Vancouver, Canada CMA CGM (Canada) Inc. Full time**Note**: **Applicants must be legally authorized to work in Canada.** **_About us_** Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA...
-
Customer Service Representative
4 weeks ago
Vancouver, British Columbia, Canada BC Public Service Agency Full timeWelcome to the BC Public Service Agency, where we strive to make a positive impact on the lives of British Columbians. As a Customer Service Representative in our In-Person Services Team in Smithers, you will play a vital role in delivering exceptional service to our community.Job SummaryIn this public-facing position, you will work closely with a diverse...
-
Inside Sales
7 months ago
Vancouver, Canada Wexxar Packaging Full time**Grow Your Career as an Inside Sales and Customer Service Coordinator at ProMach** At ProMach, we're not just about machines; we're about building futures. We offer a work environment where you can be your best self. Whether you're analytical, creative, or somewhere in between, we have a place for you. We're looking for people who are passionate about...
-
Csr (Customer Service Representative)
6 months ago
North Vancouver, Canada Paris Service Group Full time_You’re the best and you want to join a team that appreciates you, where you can create your own opportunities?_ - **Who We Are**_ We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a while in Vancouver. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a...
-
Vancouver, Canada Providence Healthcare Full timeArticle Flag: Mandatory Vaccination Please Note: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be...
-
Customer Service Coordinator
10 hours ago
Metro Vancouver Regional District, Canada Marcon Full time**About Us** Marcon Construction is a trusted name in the construction community. If a project needs building, we can do it, and chances are we have. Low-rises, high-rises, townhomes, retail centres, industrial parks—we’ve built them all, and partnered with well-known and highly regarded developers to complete each project. With every building our...
-
Customer Success Coordinator
7 months ago
Vancouver, Canada Smile Innovations Group Full time**Customer Success Coordinator** **ABOUT SHANTO DENTAL CERAMICS** - Hiring t_he right people, in the right roles!_ Shanto Dental Ceramics, a cutting-edge full service Dental Laboratory, with its main operations in Vancouver and a recently opened office in Kelowna. As an industry leader, Shanto sets itself apart from the competition, by delivering valuable...
-
Customer Care Coordinator
7 months ago
Vancouver, Canada Concord Pacific Developments Inc. Full timeConcord Pacific Developments Inc. is Canada’s largest master-planned community builder. It was formed in 1987 to develop Concord Pacific Place on the former Expo lands in downtown Vancouver, Canada. - Concord has not only transformed the Concord Pacific Place Vancouver skyline, the Group has also built the second largest master-planned community, Concord...
-
Customer Service Coordinator
7 months ago
Vancouver, Canada SE Health Full time: Supporting client care through positive relationships with clients and families, front line staff and other administrative staff from across Canada. All activities are conducted within the policies, procedures and standards of confidentiality of SE Health. Virtual Position - Must reside in British Columbia Casual - with full time availability **Why join...