Records Officer, Undergraduate Records

3 weeks ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> Office of the Registrar- Posting Close Date- 7 June 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 0.5- Salary Grade- $62,800.00 - $81,662.00- Additional Posting Information- N/A- Salary posted will be pro-rated based on FTE- Classification- SG 9- Employee Group:
- PEA - Regular- # of Hires Needed- 1- Category- Administrative and Support Services- About this OpportunityStudent Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world”. The Student Affairs portfolio includes: Office of the Registrar, Athletics and Recreation, Campus Services, Student Services.

**The salary range for this position is**:
**Recruitment range: $62,800- $69,237** starting salary determined by the PEA Collective Agreement.

**Performance range: starting salary to max of $81,662** is available through annual performance increases.

**_* This position may be eligible for a Remote Work Arrangement*_**
- Job SummaryThis position ensures that accuracy of academic student records is maintained and provides advice to faculty, administrators and others regarding regulations and individual student situations. The Records Officer analyzes reports and anomalies in student records, identifies system problems, proposes solutions and enhancements and coordinates the implementation of the changes or improvements to processes.

Working as part of a team of Records Officers maintaining consistent and accurate records and contributing to broader divisional goals, projects and initiatives, the Officer collaborates with colleagues within the Office of the Registrar, across the Division of Student Affairs as well as across campus with Faculties, Departments and Schools. In addition, the Officer is responsible for formally supervising clerical staff and informally supervising casual employees.
- Job RequirementsA minimum of a Bachelor's degree in an appropriate discipline and 3 years of related experience in a complex computerized student records system (an equivalent combination of education, training and/or experience may be considered). Experience must include:

- Recognized knowledge of software programs including degree audit (CAPP or equivalent), student record database (BANNER or equivalent) and administrative programs including Microsoft Office Suite.
- Record of effective communication with co-workers, management and students or clients, including discussing and maintaining confidential records.
- Advanced problem solving and consistent decision making within broad frameworks of policy and practice.
- Proven ability to manage competing priorities and meet firm deadlines.

In addition, this position requires:

- Strong interpersonal skills to communicate specialized or sensitive information, resolve conflicts and crises, promote services and influence decision making. Communications may involve complex or emotional situations.
- Excellent organizational and file management skills.
- Supervisory experience is considered an asset.

**Territory acknowledgement**

We acknowledge and respect the lək̓ʷəŋən peoples on whose traditional territory the university stands and the Songhees, Esquimalt and W̱SÁNEĆ peoples whose historical relationships with the land continue to this day.

**Equity and Diversity Statement**

**Accessibility Statement

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