Collection Agent

2 months ago


Edmonton, Canada SOS Communications Ltd Full time

Responsibilities:

- Contact customers to collect outstanding payments and resolve any billing issues
- Maintain accurate records of all collection activities and customer interactions
- Utilize phone etiquette to communicate effectively and professionally with customers
- Analyze customer accounts and perform account reconciliations
- Negotiate payment arrangements and develop repayment plans with customers
- Provide excellent customer service by addressing inquiries and resolving complaints
- Collaborate with other departments to resolve customer disputes or discrepancies

**Requirements**:

- Previous experience in collections or a related field is preferred
- Knowledge of accounting software and proficiency in Microsoft Office Suite
- Familiarity with accounts receivable processes
- Ability to analyze financial data and make informed decisions
- Excellent communication and negotiation skills
- Detail-oriented with strong organizational abilities

Please note that this job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet business needs.

**Job Types**: Full-time, Permanent

**Salary**: From $40,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Accounts receivable: 3 years (required)

Ability to Commute:

- Edmonton, AB T5J 4K2 (required)

Ability to Relocate:

- Edmonton, AB T5J 4K2: Relocate before starting work (required)

Work Location: In person


  • Collection Agent

    1 week ago


    Edmonton, Canada Divine Jewelry Store Inc. Full time

    Divine Jewelry Store Inc. is a prestigious retailer specializing in exquisite jewelry and accessories. With a commitment to craftsmanship, elegance, and exceptional customer service, we have established ourselves as a trusted destination for discerning clients seeking timeless pieces. As part of our dedicated team, we are seeking a motivated and professional...


  • Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers, as well as a supporting, caring and positive environment for our employees. **Working as a Debt Collections Agent, you will**: - Provide exceptional customer service and problem solving by responding...


  • Edmonton, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Do you have outstanding organizational skills? **WELCOME HOME!** As a Collections Agent, you will work as a collector of client (Commercial / Individual) delinquencies for an assigned portfolio of The Brick Group products, in order to minimize the company’s exposure to loss. In this...

  • Collection Agent

    2 months ago


    Edmonton, Canada MetCrédit Full time

    MetCredit is seeking **full-time collection specialists** for our downtown Edmonton Office Build a career with an exciting, rapidly growing, Canada-wide organization. - **We offer the following benefits**:_ - Fun, fast-paced office environment - Opportunities for advancement and career building - Paid hands-on training with our experienced management team -...

  • Collection Agent

    5 days ago


    Edmonton, Canada MetCrédit Full time

    MetCredit is seeking **full-time collection specialists** for our downtown Edmonton Office Build a career with an exciting, rapidly growing, Canada-wide organization. - **We offer the following benefits**:_ - Fun, fast-paced office environment - Opportunities for advancement and career building - Paid hands-on training with our experienced management team -...


  • Edmonton, Canada Total Credit Recovery Limited Full time

    We’re looking for **J**unior, Intermediate, and Senior 3rd** Party Debt **Collection** Agents/ Debt Counsellors to work from the comfort of their home in the Edmonton area.** Ideally, you will possess strong communication skills, be computer savvy, and be confident in your ability to speak to debtors regarding payments. Prior experience in collections is...


  • Edmonton, Canada Total Credit Recovery Limited Full time

    We’re looking for **Junior, Intermediate, and Senior 3rd Party Debt Collection Agents/ Debt Counsellors to work from the comfort of their home in the Toronto area.** Ideally, you will possess strong communication skills, be computer savvy, and be confident in your ability to speak to debtors regarding payments. Prior experience in collections is not...


  • Edmonton, Canada Simons Full time

    Description de poste **Agente, agent de prévention des pertes**: **Prévention des pertes**: **Alberta**: **West Edmonton Mall**: - Temps pleinÀ partir de 19,50 $ l'heure, expérience pertinente considérée. Possibilité d'avancement et autres avantages offerts. Occuper un rôle d'ambassadrice ou d'ambassadeur tout en assurant la sécurité de...

  • Freight Broker

    3 days ago


    Edmonton, Canada Challenger Motor Freight Inc. Full time

    Join the Challenger team as a Freight Broker (Operating) Agent today! **What is a Freight Broker (Operating) Agent?** The Freight Broker Agent prospects for new customers and provides the customer solutions based on the carriers/providers that they source using tools like the Challenger Carrier Pool and Load boards. **Why be a Freight Broker (Operating)...

  • Security Agent

    4 weeks ago


    Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time

    NAIT Protective Services is recruiting for one (1) fulltime Security Agent (classified as Building Patrol Officers). The Security Agent will work alongside the Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. The Security Agent will report to the Peace Officer Sergeant, and...

  • Security Agent

    1 day ago


    Edmonton, Canada NAIT Full time

    NAIT Protective Services is recruiting for the position of full time Security Agent (classified as Building Patrol Officer). The Security Agents will work alongside the Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. The Security Agent will report to the Peace Officer...

  • Security Agent

    1 day ago


    Edmonton, Canada NAIT Full time

    NAIT Protective Services is recruiting for one (1) fulltime Security Agent (classified as Building Patrol Officers). The Security Agent will work alongside the Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. The Security Agent will report to the Peace Officer Sergeant, and...

  • Security Agent

    2 weeks ago


    Edmonton, Canada NAIT Full time

    NAIT Protective Services is recruiting for the position of** full time** Security Agent (classified as Building Patrol Officer). The Security Agents will work alongside the Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. The Security Agent will report to the Peace Officer...

  • Load Control Agent

    2 weeks ago


    Edmonton, Canada Canadian North Full time

    Load Control Agents are responsible for load planning and weight and balance calculations, sometimes acting as local operations agents and assisting with cargo duties. Level: As per the UNIFOR Collective Agreement. Pay Rate: Starting at $20.50 per hour as per the UNIFOR Collective Agreement or commensurate with experience. Reporting to: Manager, Load...

  • Load Control Agent

    1 day ago


    Edmonton, Canada Canadian North Full time

    Load Control Agents are responsible for load planning and weight and balance calculations, sometimes acting as local operations agents and assisting with cargo duties. Level: As per the UNIFOR Collective Agreement. Pay Rate: Starting at $20.50 per hour as per the UNIFOR Collective Agreement or commensurate with experience. Reporting to: Manager, Load...

  • Land Agent

    1 month ago


    Edmonton, Canada Atco Ltd. Full time

    **Division: Land, Electricity Division** **Location**:Edmonton, AB** **Salary: Starting rate is $50.75 per hour** **Position Summary**: - Always there. Anywhere. _That’s us! We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for those who need us....

  • Land Agent

    1 month ago


    Edmonton, Canada ATCO Group Full time

    **Position**:Land Agent **Division**:Lands, Electricity Division **Location**:Edmonton, AB **Rate**: Starting wage is $50.75 per hour **Position Summary**: - Always there. Anywhere. _That’s us! We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for...

  • Front Desk Agent

    2 days ago


    Edmonton, Canada Best Western Plus West Edmonton Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Leasing Agent

    1 week ago


    Edmonton, Canada Leston Holdings (1980) Full time

    Leston Holdings is a property management and development company with a growing portfolio of multi-family residential properties throughout Edmonton. **We are currently seeking a Leasing Agent for our West End properties.** **Tuesday - Saturdays, 10am - 6pm (9am-5pm Saturdays)** **Responsibilities**: - Advertise and generate interest in our Apartment...


  • Edmonton, Canada VitalAire Canada Inc. Full time

    Agent Accounts Receivables page is loaded Agent Accounts Receivables Apply locations Edmonton, AB - Roper Rd. - Warehouse time type Full time posted on Posted 3 Days Ago job requisition id R10044280 How will you CONTRIBUTE and GROW? The main object and purpose of this position is to support Sales and Customer Service...