Temporary Full Time Community

6 months ago

Tillsonburg, Canada Salvation Army Full time

Description

The Community & Family Services Worker assists individuals and families who are seeking aid and assistance from, or have been referred to, The Salvation Army. This position also provides support to the Food Bank Program and other programs provided by the Tillsonburg Community and Family Services.

**KEY RESPONSIBILITIES**:
Client Services and Program

Conduct intake interviews, client assessment and emergency assistance for clients to determine immediate needs and supports required.
Refer clients to other community resources or Corps Officer for pastoral assistance where appropriate.
Actively promote Tillsonburg Community Church and Community & Family Services programs to food bank clients.
Responsible for overall food bank operations - advising supervisor of food shortages, receiving, and recording all non-monetary Food Bank donations, maintaining work area for cleanliness and organization.
Ensure Food Bank shelves are stocked and always organized and kept in a professional manner.
Receive Food Bank deliveries and stock storage area while keeping it organized and clean.
Breakdown boxes and dispose properly after deliveries made to any CFS programs.
Give oversight to community ministries programs, ensuring ministry objectives are consistently accomplished and that a spiritual focus is applied to all program initiatives.
Network with Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients and program.
Develop and maintain a good understanding of services provided by external agencies.
Organize season or special programs i.e. Christmas Hamper Program, Coats for Kids, Backpacks for Kids etc.
Assist with the organization and delivery of seasonal programs, i.e. Christmas Kettles.
Develop and maintain volunteer base to assist with delivery of CFS programs in coordination with the CFS Coordinator.
Oversee and complete appropriate reporting for community-based grants.
Work with other Family Services staff to maintain, promote and improve the profile of The Salvation Army Tillsonburg Community Church and Community & Family Services programs within the community.

Supervision

Provide direction and support to all family services volunteers, ensuring that they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.
Recruitment, orientation, performance management of volunteers in consultation with CFS Coordinator or designate.
Develop strategies and recommendations for volunteer development.
In consultation with the supervisor may organize regular meetings with volunteers.

Financial and Administration

Maintain accurate, confidential records of client information on The Salvation Army's computer system (such as Link2Feed) while maintaining confidentiality.
Ensure vouchers are given within the guidelines provided by the CFS Coordinator and records kept in adherence to the budget.
Prepare/provide statistical reports and monthly statistics as necessary for SAMIS reporting.
Maximize utilization of all computerized management programs i.e., Link2Feed and/or external programs as necessary.
Prepare and distribute brochures to organizations throughout the county promoting services.
Assist the CFS Coordinator with ongoing strategic planning to ensure programming reflects client need as these may evolve in our changing socioeconomic climate.
Periodically review assistance guidelines with CFS Coordinator.
Participate in the development and implementation of policies and procedures for Community Family Services.
May provide input to CFS Coordinator with regards to operational budget managed by DHQ Finance.

Health and Safety

Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety, etc.

Perform other position related duties as required.

**WORKING CONDITIONS**:
This is a 6-month temporary full-time position based on 30 hours per week.
Ability to lift/move up to 20 lbs./10 kilograms.
Working environment is typically in the office in generally agreeable conditions.
Schedule may vary according to requirements of responsibilities - some weekend and evening work may be required.
Some travel up to 10% of time required with this position for picking up food etc.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
Completion of a Community College Diploma in Social Services work or equivalent.
Safe Food Handlers Certification or willing to obtain.
Valid Ontario Class "G" Driver's License, personal vehicle required and insurance, current copy of driver's abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
Alternative combinations of education and experience may be considered.

**EXPERIENCE AND KNOWLEDGE**:
Minimum of two (2) years of prior related experience in providing casework services, documenting, and maintaining

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