Full Time Community

7 months ago

Tillsonburg, Canada The Salvation Army Full time

The Community and Family Services Coordinator will provide support and assistance to the Community and Family Services in various programs related to community and client support in accordance with Salvation Army mission, values, and standards.

**KEY RESPONSIBILITIES**:
**General**
- Ensure the ministry objectives are consistently accomplished and that a spiritual focus is applied to all program initiatives.
- Ensure that all duties are completed in accordance with the principles, standards, policies, and procedures of The Salvation Army.
- Assist the Corps Officer with ongoing strategic planning to ensure programming reflects client need as these may evolve in our changing socioeconomic climate.
- Work with the Corps Officer to ensure that programs (including program reviews, inspections, and audits) meet contractual, legal, and internal requirements.
- Conduct client intakes, assessing theirs needs and determining how we can best assist them; provide budgeting guidance to clients as required.
- Oversee food bank operations - ordering and/or receipt of food donations, recording, general cleanliness, organization.
- Network with Salvation Army, government, and community social services providers to coordinate resources for the benefit of clients and program.
- Serve as a resource person to the Corps Officer in matters of community relations and media related to the Community and Family Services.
- Ensure compliance with policies and procedures as it relates to external funders.
- May be required to Coordinate/organize/develop annual/seasonal donation and fund-raising efforts such as: Christmas Kettle Campaign, Summer Camps, other community outreach programs etc.

**Human Resources**
- Manage community staff and volunteers which includes their recruitment, orientation, scheduling, monitoring performance.
- Develop goals and objectives for the volunteer program; implement and review of policies and procedures relating to the volunteer program.
- Develop volunteer assignment descriptions and other appropriate materials to guide volunteers in their overall performance.
- Create and assist in presentations promoting volunteer opportunities to corporations, schools and the public as required.
- Monitor the performance of staff and volunteers to ensure high quality services are provided to our clients and other departments.
- Provide visibility for The Salvation Army within the community through relationships with people and corporations in our community.
- Ensure divisional standard followed for all volunteers.

**Administration**
- Maintain accurate records of client information on The Salvation Army’s computer system while maintaining confidentiality and providing statistical reports.
- Maintain accurate written records, logs of activities, including activity reports and statistical information.
- Receive, record, secure monetary and non-monetary donations; ensure information is forwarded to the business manager or Corps Officer for the issuing of donation receipts for income tax purposes.
- Provide input in the development and implementation of policies and procedures for Community and Family Services programs.

**Health and Safety**
- Monitor staff and volunteer safety practices in compliance with health and safety standards, and prepare, submit, and act on incident reports; provide calming intervention as required ensuring the safety of everyone.
- May perform workplace inspections as required.
- Ensure the Community and Family Services Department is cleaned regularly according to acceptable health standards and that physical property is maintained, arranging for repairs as necessary.
- Report any safety hazards, maintenance problems, equipment, or supply needs to the Corps Officer and/or health and safety representative.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Perform other position related duties as required.

**WORKING CONDITIONS**:

- This is a permanent full-time position based on 35 hours per week.
- Schedule may vary according to requirements of responsibilities - some weekend and evening work may be required; flexibility is required as it relates to hours of work.
- The Supervisor will set the hours of work and work schedule.
- Ability to repeatedly lift 40 pounds.
- Working environment is typically in the office in generally agreeable conditions.
- This job requires reaching, bending, and stooping frequently, working in a standing position for periods of time.
- Dealing with difficult people and verbal abuse.
- Travel is required and associated with this position.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- Minimum of two (2) years of prior related experience, including, experience in a specialized social services program; inclusive of supervisory experience.
- Experience dealing with office equipment and tools.
- Knowledge of community-based resources and experience networking with government and so

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