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Parking Coordinator

5 months ago

Saskatoon, Canada Cushman & Wakefield Full time

**Job Title**

Parking Coordinator
**Job Description Summary**

General Description of Position:

- Job Description

**Tasks & Responsibilities**

**Customer Relations / Communications**
- Respond to customers via parking station intercoms, phones, or in person
- Assist customers with enquiries or concerns related to machine usage
- Create and maintain monthly parking files, including selling new monthly parking

**Administrative**
- Preform daily financial reconciliations for the automated parking equipment
- Preform daily data collection on machine usage
- Record and balance daily charge back validations for invoicing
- Reconcile daily EFT transactions
- Create and monitor specialty charge back validations for events for invoicing
- Monitor the parking equipment
- Troubleshoot parking equipment concerns and preform small repairs or technical assistance
- Complete monthly audits of transponder inventory
- Monitor supplies and report to Manager when more needed
- Manage and balance petty cash fund
- Preform the duties of the Parking Manager in their absence as directed
- Other duties as assigned

**Qualifications**
- Minimum High School Diploma with (preferred) post-secondary diploma/ certificate in administration
- 2+ years experience in customer service
- 1+ years supervisory experience (preferred)
- Excellent knowledge of good customer service practices and must display a high level of professionalism and positive attitude at all times
- Strong communications (written & verbal), listening, organizational and problem solving skills
- Good conflict resolutions skills
- Proficiency with computers (Word, Excel, Outlook, Internet), POS system, High volume telephone switchboards
- Valid Class 5 drivers license
- Must be able to provide clear criminal background check

**Working Conditions**
- Fast paced office environment in downtown Saskatoon
- Fast paced customer service via intercoms
- Outdoor work as required, all weather conditions potentially
- Breaks at station
- Occasional varied shift times as required