Product Coordinator
1 month ago
The Product Coordinator is responsible for establishing and maintaining relationships with suppliers and external business partners to facilitate business growth and profitability.
**Essential Duties and Responsibilities**
**Supplier Relations**
- Establish and maintain positive working relationships with suppliers and external business partners
- Effectively communicate with suppliers with regards to commercial issues, pricing, package size changes and MOQ adjustments with the goal of maximizing profitability for the division
- Arrange supplier visits and participate in supplier meetings to share knowledge and support the development of strategies to maximize commercial success
- Communicate customer opportunity updates and technical product inquiries to suppliers, with VP Principal Management approval
- Use literature, samples, and documentation from suppliers to facilitate and share product knowledge with the sales team
**Customer Relations**
- Establish and maintain positive working relationships with customers
- Act as a liaison between customer service and the customer on any product order issues, such and pricing, delivery, and documentation
- Communicate with Sales on any product issues and requests their involvement on situations that requirement immediate action and/or resolution
**Costing and Pricing**
- Determine cost and get direction from VP Principal Management on price setting for new business opportunities; provide quotations to Sales Coordinators/Account Managers
- Create, maintain, and update costing templates and budgetary price lists
- Coordinate with Operations team to determine input costs for new product development projects and conducts cost analysis and pricing
**Product and Inventory Management**
- Monitor inventory levels and the replenishment process to ensure stock levels are adequate based on regular/seasonal requirements as well as contractual agreements
- Work with the VP Principal Management to establish, review and adjust minimum and maximum inventory level standards
- Work closely with the Regulatory and Quality Manager on matters regarding documentation and regulatory concerns arising with commercialization of new products
- Collaborate with the logistics team on procurement of products and the customer service team on customer-related solutions
- Coordinate special product labeling, repackaging, and blending with internal teams and create work orders as required
- Request documentation and technical information from suppliers for all products
- Coordinate documentation and labeling for privately labeled products with
**Reporting**
- Using profit margin reports, identify unacceptable margins, and investigate reasons why margins might fall outside of expected levels
- Provide monthly forecast updates to key suppliers
- Collaborate with Accounting to ensure supplier rebates are accurate
- Manage, track, and update opportunities in eChempax
**Administration**
- Respond to customer or sales requests for existing product documentation and coordinate requests for new documents or customer questionnaires with appropriate team members
**Sourcing**
- Manage custom sourcing projects on an as needed basis
- Seek out spot or trade opportunities to supply ingredients
- Assist sales team with sourcing needs for special projects and opportunities.
**Other**
- Support and lead by example, Barentz’ culture, strategies, pillars, and fundamentals
- Participate in ongoing professional development opportunities
- Perform other duties as requested
**Required Education, Experience, Knowledge and Skills**
- Bachelor’s degree preferred in Business Administration or Marketing
- Previous industry experience desired working with customer and suppliers in a Product or sales capacity
- Software knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, and Teams
- Familiarity with Customer Relationship Management (CRM) software
- Effective written and verbal communication skills, and ability to adapt communication style to the audience
- Good judgment and professionalism when dealing with both suppliers and internal team members
- Dynamic personality with an ability to work effectively independently and as part of a team
- Detail oriented with sound analytical and problem-solving capabilities
- Strong organization skills with the ability to work in a fast paced, deadline driven environment
- Ability to adapt to changing priorities and balance workload to meet new business requirements
- Ability to negotiate win-win situations
- Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
- Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals
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