Product Coordinator

3 weeks ago

Oakville, Canada BARENTZ NORTH AMERICA LLC Full time

The Product Coordinator is responsible for establishing and maintaining relationships with suppliers and external business partners to facilitate business growth and profitability.

**Essential Duties and Responsibilities**

**Supplier Relations**
- Establish and maintain positive working relationships with suppliers and external business partners
- Effectively communicate with suppliers with regards to commercial issues, pricing, package size changes and MOQ adjustments with the goal of maximizing profitability for the division
- Arrange supplier visits and participate in supplier meetings to share knowledge and support the development of strategies to maximize commercial success
- Communicate customer opportunity updates and technical product inquiries to suppliers, with VP Principal Management approval
- Use literature, samples, and documentation from suppliers to facilitate and share product knowledge with the sales team

**Customer Relations**
- Establish and maintain positive working relationships with customers
- Act as a liaison between customer service and the customer on any product order issues, such and pricing, delivery, and documentation
- Communicate with Sales on any product issues and requests their involvement on situations that requirement immediate action and/or resolution

**Costing and Pricing**
- Determine cost and get direction from VP Principal Management on price setting for new business opportunities; provide quotations to Sales Coordinators/Account Managers
- Create, maintain, and update costing templates and budgetary price lists
- Coordinate with Operations team to determine input costs for new product development projects and conducts cost analysis and pricing

**Product and Inventory Management**
- Monitor inventory levels and the replenishment process to ensure stock levels are adequate based on regular/seasonal requirements as well as contractual agreements
- Work with the VP Principal Management to establish, review and adjust minimum and maximum inventory level standards
- Work closely with the Regulatory and Quality Manager on matters regarding documentation and regulatory concerns arising with commercialization of new products
- Collaborate with the logistics team on procurement of products and the customer service team on customer-related solutions
- Coordinate special product labeling, repackaging, and blending with internal teams and create work orders as required
- Request documentation and technical information from suppliers for all products
- Coordinate documentation and labeling for privately labeled products with

**Reporting**
- Using profit margin reports, identify unacceptable margins, and investigate reasons why margins might fall outside of expected levels
- Provide monthly forecast updates to key suppliers
- Collaborate with Accounting to ensure supplier rebates are accurate
- Manage, track, and update opportunities in eChempax

**Administration**
- Respond to customer or sales requests for existing product documentation and coordinate requests for new documents or customer questionnaires with appropriate team members

**Sourcing**
- Manage custom sourcing projects on an as needed basis
- Seek out spot or trade opportunities to supply ingredients
- Assist sales team with sourcing needs for special projects and opportunities.

**Other**
- Support and lead by example, Barentz’ culture, strategies, pillars, and fundamentals
- Participate in ongoing professional development opportunities
- Perform other duties as requested

**Required Education, Experience, Knowledge and Skills**
- Bachelor’s degree preferred in Business Administration or Marketing
- Previous industry experience desired working with customer and suppliers in a Product or sales capacity
- Software knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, and Teams
- Familiarity with Customer Relationship Management (CRM) software
- Effective written and verbal communication skills, and ability to adapt communication style to the audience
- Good judgment and professionalism when dealing with both suppliers and internal team members
- Dynamic personality with an ability to work effectively independently and as part of a team
- Detail oriented with sound analytical and problem-solving capabilities
- Strong organization skills with the ability to work in a fast paced, deadline driven environment
- Ability to adapt to changing priorities and balance workload to meet new business requirements
- Ability to negotiate win-win situations
- Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
- Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals

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