Project Logistics Specialist

4 months ago

Calgary, Canada C.H. Robinson Full time

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site 3-4 days a week, igniting creativity and driving impactful results. With the flexibility for remote work 1-2 days a week, this role strikes the perfect balance between teamwork and autonomy.

**DUTIES AND RESPONSIBILITIES**

The duties and responsibilities of this position consist of, but are not limited to, the following:

- Manage and coordinate all project files for inbound and outbound truck, rail, sea, air, and barge transportation
- Ensure that all shipment obligations are met, and that full client satisfaction is achieved
- Support rate negotiations, carrier strategy and carrier selection
- Create billing and project report templates for Project Logistics Coordinators
- Build relationships with customer contacts at various levels
- Ensure compliance with insurance requirements, reporting, and claim settlement
- Address critical issues with client representatives and propose solutions
- Manage customer expectations through the creation and utilization of SOPs, KPIs, and other account specific metrics
- Conduct regular business reviews, using internal analytics and market intelligence to identify trends and opportunities for growth
- Adhere to corporate communication and confidentiality policies
- Design and execute solutions from quote to cash

**QUALIFICATIONS**

Required:

- High school diploma or GED
- Minimum 5 years project logistics experience

Preferred:

- Bachelor’s degree from an accredited college or university
- Ability to travel up to 20% (for offsite Project Logistics Specialist up to 100%)
- Ability to work independently and provide onsite management of small to medium projects
- Ability to work in a fast-paced and deadline-driven office environment
- Excellent verbal & written communication skills and phone etiquette
- Ability to multi-task, prioritize, and manage time effectively
- Demonstrated customer service skills and follow up
- Proficient in Microsoft Office Suite of programs
- Knowledge or coursework in Supply Chain, Logistics and or International Business
- Values a diverse and inclusive work environment

**Equal Opportunity and Affirmative Action Employer**

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

**Benefits**

**Your Health, Wealth and Self**

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

- Two medical plans (including a High Deductible Health Plan)
- Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid and floating holidays
- Paid time off (PTO)
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

**Why Do You Belong at C.H. Robinson?**:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

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