IT Manager

Mayk, at its core, is an innovative marketing and growth advisory firm. By offering strategy solutions that support firm, brand and talent - our service capabilities directly impact revenue, brand visibility and equity, talent perception, M&A and succession. With aim to help challenger brands and industries ranging from financial and professional services, technology, and impact sectors.

**What you’ll bring**

The Technical IT Manager will ensure seamless and secure IT operations, empower users with efficient technology solutions, and drive innovation for the Company through strategic management of networks, hardware, and systems leveraging diverse technologies. You are a hands-on, results-driven, innovative leader with a proven record of success in IT operations, building and transforming IT infrastructure and delivering strategy and solutions that align with the Company goals. You will have gained your experience managing the project life cycle in departments such as Network, Cybersecurity, Communications, Software Development and/or Help Desk.

**What you’ll do**

Infrastructure Optimization: Optimize IT infrastructure for cost-effectiveness and performance, ensuring robustness and scalability for our small firm's needs.
- Implement cloud-based solutions and open-source technologies where suitable, and regularly assess hardware and network efficiency.

User Empowerment: Enable users to maximize productivity by providing user-friendly, integrated Microsoft and Adobe solutions.
- Foster a user-centric IT culture through training and support, ensuring seamless integration of technology into daily workflows.

Security and Compliance: Establish and maintain robust security protocols to protect company data and ensure compliance with industry standards.
- Regularly update and audit security measures to mitigate risks associated with cloud and open-source technologies.

Innovation Leadership: Champion innovation by staying informed about emerging technologies and recommending strategic adoptions.
- Lead pilot projects for testing new technologies that align with the company's goals and budget.

Strategic IT Planning: Develop and execute a comprehensive IT strategy aligned with the company's business objectives.
- Collaborate with senior management to ensure that IT investments and initiatives contribute to the firm's growth and competitiveness.

**What you’ve got**
- Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
- Extensive experience in IT management, including leadership roles in Microsoft technologies and open source environments. Ideally, 10+ years in technical roles with increasing responsibilities.
- Industry experience in professional services,
- Strong knowledge of hardware and software management, infrastructure management, and network administration.
- Proven expertise in strategic planning, budgeting, and vendor management.
- In-depth understanding of IT security practices and compliance requirements.
- Excellent leadership, communication, and interpersonal skills.

**Let’s Get this Started**

Please submit a cover letter, copy of your resume and/or a short video pitch. The link to your video (approx. 1-5 min) should be included in your resume or cover letter.

Why are you the right person for the role? In cover letter and/or video this is what we are expecting:

- Two or three sentence summary about your academic and/or professional background.
- Tell us about a special project you worked on and what your biggest accomplishment was.

Please remember to submit your resume, link to your video pitch, and include answers to the questions above. There is no word limit for your letter, but we would prefer that you limit your answers to one page.

We look forward to meeting you

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Kitchener-Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- How many years of Microsoft 365 and Microsoft Teams; Dynamics 365, Visual Studio, Microsoft Power Platform (Power BI, Power Apps, Power Automate), Microsoft Security do you have

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Information Technology: 8 years (required)
- Microsoft Server Technologies: 5 years (preferred)

Work Location: In person