Veterinary Assistant/receptionist

6 days ago


Niagara Falls, Canada Niagara Falls Animal Medical Centre Full time

**Requirements**:

- Experience as a veterinary receptionist in a veterinary hospital
- Kindness and empathy towards all clients
- Ability to work an 8-hour shift
- Good critical thinking and problem solving skills
- Ability to multi-task
- Excellent communication skills
- Ability to lift heavy bags of food
- Ability to maintain professional interactions during emotional and stressful situations
- A willingness to learn
- Familiar with Avimark or similar veterinary software

**Responsibilities**:

- Managing multiple phone lines
- Greeting clients with their pets
- Billing, processing payments and refunds
- Filling prescriptions
- Scheduling appointments and surgical procedures
- Client education
- Advanced reception skills to assist the hospital
- Cleaning, closing or opening up hospital

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

COVID-19 considerations:
We encourage staff and clients to wear masks. We still offer curb side if client requests. Clean and sanitize clinic and consult rooms.

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Veterinary Assistant: 3 years (required)
- Front desk: 3 years (required)
- Customer service: 3 years (required)



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