Gts - Release Manager

4 weeks ago

Sherbrooke, Canada Global Excel Management Full time

**Job Description**:
**Release Manager - Global Technology Systems**

As a Release Manager, you will be responsible for the planning, scheduling, coordination, and execution of software releases. Your role will involve managing releases for multiple projects, ensuring that releases are delivered on time, within scope, and with the highest quality. You will work closely with development, testing, and operations teams to streamline the release process, identify and mitigate risks, and ensure all release activities follow best practices.

**What are the main responsibilities?**
- Communicate clearly and timely with all stakeholders regarding release schedules, issues, and changes;
- Maintain transparent communication channels;
- Identify and mitigate potential risks that could delay or impact the quality of releases;
- Proactively identify and analyze potential risks;
- Continuous improvement in release processes for enhanced efficiency and effectiveness;
- Implement feedback from post-release reviews;
- Promote best practices and innovation within the team;
- Provide regular status updates to stakeholders;
- Ensure alignment between business objectives and release plans;
- Implement and manage release automation tools;
- Monitor and optimize deployment pipelines;
- Ensure smooth communication and collaboration among distributed teams;
- Manage dependencies across multiple teams and Agile Release Trains (ARTs);
- Work closely with teams from our Windsor, Ontario site;
- Conduct daily follow-ups with other departments in our various sites, whether in Ontario, Miami, Mexico or elsewhere.

**What skills and experience are we looking for?**
- Bachelor’s degree in computer science, Engineering, or a related field.
- 5+ years of experience in Agile and SAFe environments;
- Knowledge of ITIL processes and change management;
- Proficiency with release management and automation tools;
- Proficiency in tools supporting release workflows (e.g., JIRA, Azure DevOps) and a solid understanding of CI/CD processes;
- Excellent Project management and organizational skills;
- Excellent communication and interpersonal skills;
- Proactive problem-solving and risk management skills;
- Ability to work effectively in a fast-paced, dynamic environment.

**When you apply**:
If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

**Note**: Only applicants selected for an interview will be contacted.

We offer you:
**At Global Excel we believe in investing in our employees**- Competitive wages;
- Bilingual language premium when applicable;
- Group health /dental benefits, RRSP matching;
- Paid training and the opportunity for professional development;
- Growth and advancement opportunities;
- Work life balance;
- Focus on health and wellness initiatives with an excellent EAP program;
- Employee engagement programs that focus on fitness, food and fun.

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