Physiotherapy Administrative Assistant
5 months ago
Are you a friendly and prompt individual, with excellent attention to detail? Elite Sports Injury - one of Winnipeg’s leading physiotherapy companies - is looking for an Administrative Assistant to join their newest team in Transcona as the "first face" for clients entering the office. As the first point of contact, you will interact both positively and professionally with patients. You will also answer phones, input client information, schedule appointments, and follow up on insurance and other third-party payments. If you are known for your attention to detail, reliability, and collaborative work style, we want to hear from you
**What you will do**:
- Answer phone calls from multiple queues, schedule appointments, and answer general questions
- Greet and check in patients, and process/collect payment
- Input and update client records, maintaining confidential patient and company information
- Manage insurance, WCB, and MPI claims and make collections calls
- Promote client safety by maintaining a clean and organized work environment
**Must haves**:
- 2 to 3 years of administrative or office support experience
- Proven ability to work independently and as part of an interdisciplinary team
- Track record of strong communication and a commitment to customer service excellence
- Demonstrated organizational skills
- Computer aptitude and the ability to learn new systems quickly
- Experience in a physiotherapy and/or healthcare environment preferred
**What we offer**:
- Positive, supportive and fun work environment
- Starting wage: $17/hour
- Excellent benefits
**Available hours**:
- Monday - Friday, 12:00pm - 7:30pm
**About Elite Sports Injury**
Elite Sports Injury Centres are active-based physiotherapy clinics, with five locations across Winnipeg: in St. Vital, downtown, St. James, Bridgwater, and Transcona. We are a quality-driven, multi-disciplinary rehabilitation company, serving Winnipeg residents since 1997. We offer client-focused and functionally-oriented treatment programs to achieve optimal results. Our experienced healthcare professionals work together to deliver the best possible care.
**Job Types**: Full-time, Permanent
**Salary**: From $17.00 per hour
Expected hours: No less than 35 per week
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Vision care
- Wellness program
Schedule:
- Evening shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Work Location: In person
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