Patrol Officer

5 months ago

North York, Canada Precise Parklink Full time

**Company Description**:
As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

**Job Summary**:
Patrol Officers report to the Area Manager and ensures that all dashboard tickets and parking permits are displayed and valid at various parking lots throughout the lower mainland. The working environment may be internal and/or external, which includes exposure to cold, dirt, vehicle exhausts, noise, dust, heat, odours, rain, and snow.

**Location**:North York, ON

**Employment**: Full-time

**Hours**: Monday-Friday

**Compensation**:Hourly

**Mandatory Qualifications**:

- Valid ON drivers licence with a clean drivers abstract
- Previous experience in parking enforcement or background in security are an asset; training will be provided
- General knowledge of electronic equipment an asset
- High school diploma

**Mandatory Attributes**:

- Must be punctual and self disciplined; considered a self
- starter
- Ability to work and complete tasks with mínimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose
- Ability to de-escalate situations should they arise;
- Must be polite with professional attitude, well mannered & level headed
- Excellent problem-solving skills, time-management and training skills
- Detailed oriented, quick learner and thinker, efficient and possess good attitude, and work ethic
- Strong interpersonal skills with the ability to work well on their own or as part of a team
- Good oral and written communication skills
- Listening skills and the ability to understand and explain procedures in professional manner
- Flexible, patient, diplomatic, courteous, tactful and with high level of integrity

**Job Responsibilities / Duties**:

- Review and understand daily scheduled routes prior to dispatching for shift
- Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to
- Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately
- Follow procedures regarding log sheets/ recording site visits
- Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable
- Run plates through enforcement software at applicable sites to confirm registration
- Ensure accuracy in issuing infractions (correct information on ticket)
- Ensure devices are returned as they were taken, and placed back on charging units for next shifts
- Arranging towing of vehicles where applicable, under By-Law regulations
- Ability to work outdoors, within a sheltered garage environment
- Mandatory health & safety training required to be completed upon hire
- Litter pick up and general maintenance of parking equipment
- Other duties as assigned

**Hiring Contact**:
Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

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