Legal Technology Coordinator

4 months ago

Toronto, Canada Osler, Hoskin & Harcourt LLP Full time

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and business professionals have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to begin a career or carve out a new path.

We’re looking for a Legal Technology Coordinator to join our team to help us continue to transform how we provide services to clients. Reporting to the Knowledge Systems Product Architect, this position will be responsible for providing legal technology management support to the Legal Operations team and other members of the Firm.

**Major Responsibilities**:
Provides technology management support services and is responsible for overseeing on-going data maintenance for a number of legal technologies used by the Firm, including the following:

- Administer and manage several legal technologies used by the Firm, including Closing Folders, Contract Express, DocuSign, HighQ and other legal technologies, as required
- Provide initial support for users of our legal technology
- Support user adoption strategies for our legal technology
- Support content management on the Firm intranet
- Perform validation and remediation for certain datasets connected to Firm legal technology and related projects
- Generate reports, review data and conduct basic analysis
- Assist in the development, maintenance and improvement of processes and other activities related to the software and data management
- Contribute to continuous improvements of the software through information sharing, recommending product improvements and training
- Coordinate and manage enhancements requests with vendors
- Performs other duties as required

**Position Requirements**:

- Education and Experience_

The position requires a university degree in a business, technology or information sciences discipline or related field of study. Additionally, exposure to legal technology software, content management systems and/or intranet platforms such as MS SharePoint, collaboration platforms such as MS Teams and basic knowledge of web coding skills such as HTML, JavaScript and CSS would be an asset. An equivalent combination of education, training and experience may be acceptable.

For the safety of firm members and visitors, Osler is committed to complying with the recommendations of public health authorities, including with respect to adopting mandatory vaccination policies. Employment at Osler is therefore conditional on complying with any vaccination policies that Osler may adopt from time to time in response to the recommendations of public health authorities.

We are currently working in a hybrid work arrangement, which includes a requirement to work primarily in the office and flexibility to work remotely up to 2 days per week.

**Accessibility and Accommodation**

**Background and Reference Checks**

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé.

LI-Hybrid

LI-JK1

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