Recreation Facility Operator

3 weeks ago

Edmonton, Canada University of Alberta Full time

**Department** VPFO CCR Services Admin

**Salary range** $45,935.16 to $61,126.06

**Hours per week** 40

**Grade** 5

**Posted date**

**Closing date** May 10, 2024

**Position Type** Full Time - Operating Funded

**Description**:
This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

**Location - **Work primarily takes place at North Campus, Edmonton. This role is in-person.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to more than 14,000 faculty and staff, over 40,000 students and 260,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

**Working for the Department**

Campus & Community Recreation is the host of multiple wellness activities and events that run throughout the University of Alberta campus. This includes recreational events and programs that are available at North Campus as well as South Campus.

Campus & Community Recreation offers programs and facilities aimed to meet the needs and interests of the broad range of communities that we serve. From group exercise to individualized personal training; from healthy living activities to physical assessments preparing for specific work environments; from recreational sports to elite sport training; and a range of ethnic and cultural dance, Campus & Community Recreation has the breadth and depth of activities to enhance the experiences of students, staff and community members alike.

The role of Campus & Community Recreation is to contribute to the overall academic vision of the university. We support our communities (students, staff, faculty, and community members) to explore and enhance their physical, mental, emotional, and spiritual well-being through physical and social activity. We strongly believe in the power of recreational activities to support these needs.

**Position**

The Recreation Facility Operator (RFO) is one of 4 full-time and approx 10 casual staff members reporting to the RFO Supervisor. The Operator is responsible for the daily operation of Van Vliet Complex, oversight of gymnasiums located in adjacent buildings and surrounding recreational spaces, including sports fields managed by CCR. The RFO supports the safe, efficient and positive use of sport and recration facilities managed by CCR.

The Operator creates positive client experiences by interacting with clients as they monitor facility access and liaise with event supervisors, and by monitoring the saety and cleanliness of the facility through highly visible facility monitoring. The Operator’s daily activities include facility opening/closing procedures; equipment set up and take down; access monitoring through OneCard checks; laundry service; operation, maintenance and repair of equipment, client interactions and casual staff coordination responsibilities in several task areas including hazard assessment, facility inspections, key management, incident reporting and data collection; and facility-specific operational duties (fields, arena and pool).

The RFO will be assigned the role of Supervisor on Duty on some shifts, requiring the Operator to interact with all staff within the facility, take a lead role in emergency management, safety and security of the building and assist in the resolution of conflicts that may arise. The fulfillment of these tasks is critical to the seamless operation of the building. The position requires a commitment to excellent public relations, facility operations, the ability to manage time, lead a team, make decisions and multi-task.

**Please note that this position will have a normal work week schedule Sunday-Thursday and requires the ability to work variable hours when required.

**Duties**
- Monitor facility use through regular monitoring of all facility spaces managed by Campus & Community Recreation, delivering customer service techniques that build positive public relations and customer rapport;
- Monitor and clean activity spaces to ensure these spaces are safe and provide positive user experiences;
- Liaise with event organizers to ensure the facility and equipment needs of the event are met;
- During evenings and weekends (as scheduled) perform duties of Supervisor on Duty, maintaining regular contact with staff located in sport and activity-specific areas,

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