Medical Receptionist
3 days ago
**The Organization**:
We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital programs including an exclusive partnership with Sunnybrook Hospital as the Rapid Cardiology Clinic and Heart Failure outpatient center.
Our areas of expertise include Nuclear Cardiology, Cardiology Consults and Diagnostics, MRI, PET and specialist services.
Our Mission: To set new standards in the delivery of comprehensive, efficient and cost effective health care services with a commitment to high quality patient care.
We can offer you a great environment with an outstanding team and the opportunity for learning and growth.
**The Role**:
Are you a patient focused professional with excellent communication skills and clinic experience?
KMH Cardiology Centres Inc. is recruiting for a full-time Medical Receptionist role for our busy practises in North York and Scarborough.
**The Accountabilities**:
The goal of this position is to provide a positive service experience to patients at our labs. The key accountabilities of the role include:
- Be the first point of contact for patients during their in-clinic experience
- Greet patients and visitors as they arrive
- Meet and achieve KPI and performance goals. Utilize Tableau daily to facilitate KPI attainment.
- Optimize clinic capacity
- Ensure tasks including New bookings, Rescheduling, Cancellation, Arrivals and Upload Reports are completed in a timely manner within pre-defined KPI’s for team.
- Manage patient check-ins, departures, enquiries and phone calls
- Accurately register patients by obtaining complete demographics, insurance information and consent.
- Schedule and confirm patient appointments and follow ups. Facilitate in clinic patient flow by communicating patients' arrival.
- Respond to patient inquiries in a courteous and empathetic manner. Build rapport with patients by responding to inquiries and communicate next steps to patient.
- Maintain attention to detail for all medical records. Scan documents into patient charts. Maintain accurate patient records and ensure all required forms and documentation are completed per check in protocols.
- Follow best practises in confidentiality and privacy of medical information
- Maintain a clean and organized reception area
- Collaborate with internal teams to provide and gather information, enabling patient requirements to be dealt with efficiently
- Complete MRI bookings administration tasks including confirmations, chart checks and phone calls
**Required skills and experience**:
- 1 year medical office experience
- Cardiology practice and clinic experience is an asset
- Education/diploma in medical office administration
- Demonstrated high quality, compassionate, customer centred experience
- Proven ability to work proficiently and independently in a busy fast paced environment
- Ability to establish priorities and achieve objectives with mínimal supervision
- Strong verbal and written communication skills
- Superior telephone etiquette
- Strong understanding of medical terminology
- Proficiency in technology including MS Office and EMR systems
- Excellent time management and organizational skills
- Proficiency in Farsi is an asset
- Ability to deal with sensitive information with a high degree of privacy and diplomacy
- Team orientation
- The ability to provide coverage at both clinic locations
We are a progressive organization with a team passionate about healthcare. Our team is comprised of clinical, clinical support and business roles with an entrepreneurial approach.
The Reception team takes pride in our patient focused environment and works very closely with other service and clinical teams at KMH. This role has extensive face to face patient interaction.
This is a full-time position that is scheduled between Monday-Friday. Saturday’s will be required on rotation with the team. This role is scheduled during business hours for the following shifts:
- 6:45am - 2:45pm
- 7:15am - 3:15pm
- 10.00 am -6.00 pm
Locations: KMH North York and KMH Scarborough
This role reports to the Reception Team Lead
We offer a competitive rate, comprehensive benefits, Work Perks, KMH Fit wellness initiatives and the opportunity for growth.
**Job Types**: Full-time, Permanent
Pay: From $19.50 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Do you have cardiology or diagnostics clinic experience?
- Do you have a diploma in medical
-
Medical Receptionist
6 months ago
North York, Canada Dufferin Steeles Family Medical Centre Full timeLooking for someone who is organized, responsible, proficient at multitasking, and is an effective communicator. - Daily tasks involve booking and checking in patients for appointments, answering patient phone calls, triaging patient concerns, conveying medical test results from physicians to patients, liaising with other medical offices and hospitals, and...
-
Medical Receptionist
6 months ago
North York, Canada HITEK MEDICAL IMAGING Full timeLocation:4789 Yonge Street, Suite 210, North York ON M2N 0G3 OR 4800 Leslie St #LL or 6464 Yonge St #101A Job responsibilities: - Coordinate clinic activities, such as booking appointments and preparing previous exam information - Handle large volumes of incoming calls from patients and medical clinics - Schedule appointments and complete...
-
Medical Receptionist
6 months ago
North York, Canada Recovery North Full time**Medical Office Receptionist/Support Staff - Addiction Recovery** Part-time, Fridays : 8 hrs/week **Position Characteristics** The Medical Office Receptionist/Support Staff assists patients with services identified in their care plan. The Receptionist will receive patients and visitors to the clinic in a friendly, non-judgmental and professional manner...
-
Medical Receptionist
7 months ago
North York, Canada North York Otolaryngology Associates Full time**Medical Receptionist at North York Otolaryngology Associates** We are looking for a full-time medical receptionist to start immediately at our busy practice of 4 otolaryngologists - head and neck surgeons. You would be working with a collegial team of other receptionists to help patients access care and coordinate their treatment plans. - Reliability and...
-
Medical Receptionist
4 months ago
North York, Canada Nickmedical Full time**About us** family practice and walk-in clinic *Job Overview* We are seeking a dedicated Medical Receptionist with OSCAR EMR experience to join our healthcare team. *Responsibilities* - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify insurance...
-
Medical Receptionist
6 months ago
North York, Canada Universal Health Group Full time**Urgently Hiring!** The **Universal Health Group** is looking for a medical receptionist to join our team. **Medical Receptionist Job Responsibilities**: - Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. - Welcomes patients and visitors in person or on the telephone, and answering or referring...
-
Medical Receptionist
6 months ago
North York, Canada TMC Full timeAre you a people-person with impeccable organizational skills? Do you thrive in a fast-paced environment and excel at building strong connections with patients? If so, we have an exciting opportunity for you! **Position: Front Desk Receptionist** **Type: Full-time** **About Us**:Toronto Medical Centre is a leading healthcare facility dedicated to...
-
Medical Receptionist
2 weeks ago
North York, Canada Yorktown Family Medicine Full timeWe are hiring a full-time medical receptionist at a clinic composed of four family doctors in the Don Mills and Lawrence area. These following qualities are preferred: - previous experience with EMR - completion of medical office administration course - salary will reflect years of relevant experience **Job Types**: Full-time, Permanent Pay:...
-
Medical Receptionist
6 months ago
North York, Canada MS Cardiology Services Full timeJob Summary: ** Accuro EMR experience is required ** **Responsibilities**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Utilize medical terminology accurately - Navigate electronic medical records systems such as Epic or Dentrix - Assist with administrative...
-
Medical Receptionist
7 days ago
North York, Canada Dr. Cara Flamer Full timeReceptionist at a medical clinic providing private virtual and in person medical services You will be responsible for a variety of things - Greet and check-in patients as they arrive at the medical office for in person appts - Answer phone calls - Schedule appointments for patients - involves becoming familiar with our various programs and rates. - Maintain...
-
Medical Receptionist
6 months ago
North York, Canada TMC Full time**Position**: Full-time Receptionist **Hours**: Monday-Friday, 11:00 AM - 7:00 PM **Salary**: $18/hr Are you a multitasking guru with exceptional communication skills and a knack for organization? Do you thrive in a fast-paced environment and excel at problem-solving? If so, we have the perfect opportunity for you! **Responsibilities**: - Manage all...
-
Medical Receptionist/administrator
6 months ago
North York, Canada Bathurst Clinic Full time'''Duties''' - Greet and check-in patients in a friendly and professional manner - Answer phone calls and schedule appointments - Verify patient insurance information and collect co-pays - Maintain patient records and update electronic medical records - Assist with administrative tasks such as filing, faxing, and scanning documents - Coordinate referrals to...
-
Medical Receptionist
6 months ago
North York, Canada dr. t. reingold Full timeOverview: **Responsibilities**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls and direct inquiries to the appropriate personnel - Schedule appointments and assist with patient check-ins - Verify insurance information and collect co-payments - Maintain patient records and update information in the electronic medical...
-
Medical Dental! Receptionist
2 months ago
North York, Canada Toronto North Periodontics Full timeDental Receptionist Toronto North Periodontics is a warm friendly environment with a great team that seeks a skilled and dedicated Ukrainian or Russian speaking medical or dental receptionist to join our team! As a dental receptionist you will work with our periodontist and will help to provide quality oral healthcare to our patients. Your role will...
-
Medical Secretary/receptionist
1 month ago
North York, Canada Dr Randi Rose Full time**Job Summary** **Duties** - Greet and assist patients and visitors in a friendly and professional manner. - Manage incoming calls - Schedule appointments and maintain the office calendar efficiently. - Handle patient check-ins and check-outs, ensuring accurate data entry into electronic medical records. - Maintain organized patient files and ensure...
-
Medical Receptionist
6 months ago
North York, Canada The Physio Approach Full time**About us** The Physio Approach is a small business in North York, ON M2M 4J1. We are professional, agile, and our goal is to provide exceptional patient experience in a clean and modern work setting. Our work environment includes: - Modern office setting - Growth opportunities The Physio Approach is a Physiotherapist-owned private practice, operating...
-
Medical Receptionist
6 months ago
North York, Canada The Physio Approach Full time**About us** The Physio Approach is a small business in North York, ON M2M 4J1. We are professional, agile, and our goal is to provide exceptional patient experience in a clean and modern work setting. Our work environment includes: - Modern office setting - Growth opportunities The Physio Approach is a Physiotherapist-owned private practice, operating...
-
Medical Clinic Receptionist/medical Office
6 months ago
North York, Canada TCBH Healthcare Full time**Title**: Medical Clinic Receptionist/Medical Office Administrator **Job Type**: Permanent, Full time **Location**: 33 Beverly Hills Drive, Toronto, ON M3L 1A2 **Reports to**:Clinic Manager **Salary**:$35,000+ per year (Based on Experience) TCBH Healthcare is a multidisciplinary healthcare group located in Toronto. TCBH Healthcare adopts a modern approach...
-
Medical Clinic Receptionist/medical Office
6 months ago
North York, Canada TCBH Healthcare Full time**Title**: Medical Clinic Receptionist/Medical Office Administrator **Job Type**: Permanent, Full time **Location**: 33 Beverly Hills Drive, Toronto, ON M3L 1A2 **Reports to**:Clinic Manager TCBH Healthcare is a multidisciplinary healthcare group located in Toronto. TCBH Healthcare adopts a modern approach to healthcare, pioneering the latest medical...
-
Medical Clinic Receptionist/medical Office
6 months ago
North York, Canada TCBH Healthcare Full time**Title**: Medical Clinic Receptionist/Medical Office Administrator **Job Type**: Permanent, Full time **Location**: 33 Beverly Hills Drive, Toronto, ON M3L 1A2 **Reports to**:Clinic Manager TCBH Healthcare is a multidisciplinary healthcare group located in Toronto. TCBH Healthcare adopts a modern approach to healthcare, pioneering the latest medical...