Medical Receptionist

5 months ago


North York, Canada The Physio Approach Full time

**About us**

The Physio Approach is a small business in North York, ON M2M 4J1. We are professional, agile, and our goal is to provide exceptional patient experience in a clean and modern work setting.

Our work environment includes:

- Modern office setting
- Growth opportunities

The Physio Approach is a Physiotherapist-owned private practice, operating in the heart of North York. We are a team consisting of two Registered Physiotherapists and one Registered Massage Therapist. We have a growing reputation of providing exceptional patient-centered care. We have developed strong relationships with orthopedic surgeons, physiatrists, and family doctors, and focus on collaborative care to efficiently rehab our patients.

We are currently looking for a friendly, enthusiastic, and motivated individual to join our team as a part-time receptionist, with the potential to become full-time. This is an excellent opportunity for someone wanting to join a growing healthcare organization and build their career.

DUTIES AND RESPONSIBILITIES:

- Manage reception area and patient flow, greeting and checking patients in as they arrive
- Coordinate and schedule patient appointments efficiently and accurately, and ensuring practitioners stay on schedule by notifying of patients arrival
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Collect and update patient information, including insurance details and medical history
- Verify insurance coverage and process insurance claims
- Assist with billing and payment processing, including billing to third party insurance companies through various portals
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
- Responding to online appointment requests in a timely manner
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
- Daily & Monthly Balancing & Reports
- Other administrative tasks (manage office supplies and inventory, cleaning etc)
- No MVA or WSIB claims.

QUALIFICATIONS:

- Previous receptionist/administrative experience at Physiotherapy clinic
- Excellent communication skills both verbal and written
- Performance oriented
- Excellent organizational and time management skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Experience using Jane Scheduling System is an asset
- Knowledge in Telus billing is an asset.

**Job Type**: Part-time

**Salary**: $20.00 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Casual dress
- On-site gym

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Physiotherapy receptionist: 1 year (preferred)

Work Location: In person


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