Banquets - Supervisor

2 weeks ago

Edmonton, Canada Chop Steakhouse & Bar Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

JOB PROFILE - Event Supervisor
**REPORTS TO**: Event Manager / Event Coordinator

**ROLE**: Assistant to Event Manager and Event Coordinator, third in command in department, to create
memorable experiences with attentive service, product knowledge, fun and passion. Acts as shift t leader
with clients and staff.

**MEASUREMENT**:

- Attitude
- Ability to give guests a fantastic and memorable experience
- Knowledge of standards
- Ability to coach standards in a positive manor
- Teamwork
- Ability to bring passion, creativity and desire to have fun to work
- Is fully trained on Event Manager’s role and responsibilities
- Able to take on Event Manager’s role due to illness or vacation
- Understands and practices all booking procedures
- Fully understands and follows all sales procedures

**CHARACTER**:

- Outgoing, positive and upbeat
- Pleasant and accommodating, willing to go the extra mile
- Sincere desire to please
- Friendly, enthusiastic, and engaging personality
- Understands sense of urgency and is able to maintain momentum
- Strong work ethic with f lexible availability
- Calm and organized demeanour - even under high pressure situations
- High level of self conf idence
- Believes work can be fun
- Team oriented
- Outstanding, proactive guest service skills
- Great Leadership Skills

**COMPETENCIES**:

- Attention to detail
- Professional presentation and appearance standards
- Remains calm under pressure
- Organization and planning
- Strong sales skills
- Understanding of AV technology
- Excellent communication (both verbal and written) and interpersonal skills
- Good physical condition, as this position requires constant walking, standing, bending and lif ting

RENUMERATION
- Hourly wage
- Shares in event gratuities

We believe that by taking care of our team members, we create a positive atmosphere that benefits
both our employees and our guests. We support the well-being and growth of team members in all
aspects of their life, in and outside of work, which is why we are committed to providing industry
- leading benefits and unmatched hospitality and travel perks.

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