Customer Service Associate

2 weeks ago


Saskatoon, Canada Federated Co-operatives Limited Full time

Federated Co-operatives Limited (FCL) is hiring a Customer Service Associate on a permanent basis for our Ag Solutions team.

If you have a passion for agriculture and a “people-first” attitude - this is the perfect role for you

This position is a hybrid opportunity and will be based in Saskatoon, SK.

**What you’ll do**:

- Be responsible for reviewing, and processing Crop Inputs, Agricultural Equipment, and bagged Feed orders.
- Administer all merchandise programs and crop supplies and feed promotions.
- Respond to all retail inquiries and concerns.
- Other duties as required.

**Who you’ll work with**:
**The Team**:You will work closely with the rest of the Customer Service team and others within the Ag Solutions department. This team strives to cultivate a culture of collaboration, support, and customer focus.

**The Customers**:You will demonstrate customer focus while supporting local Co-op retails.

**Why it matters**:
We help local Co-ops serve their communities by providing support and leadership to food, pharmacy, liquor and convenience stores, and by delivering quality products and exemplary customer service.

**Who you are**:
You are looking for a career in Administration and:

- You have a diploma in business or agriculture and two years of agriculture related experience. **OR**:

- You have completed a one-year certificate program in business or agriculture and three years of agriculture related experience.
- You have strong communication and interpersonal skills.

**What we offer**:

- Competitive wages, short-term incentives, a comprehensive benefits package, an employer-contributed pension plan.
- Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
- As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit **fcl.crs**.**

As this position is considered a position of trust, you may be required to complete a criminal record and background check in accordance with FCL policies.



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