Principal Site Reliability Administrator

2 months ago

Waterloo, Canada opentext Full time

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**:
**You Are Great AT**:

- Develop and maintain automation tools and frameworks for provisioning, configuration, and deployment of software systems, employing infrastructure as code (IaC) principles.
- Build and maintain monitoring and alerting systems to proactively identify and address system issues, ensuring high availability and performance of production systems.
- Conduct system capacity and performance analysis, identifying and resolving bottlenecks, and making recommendations for optimization.
- Participate in incident response and on-call rotations to troubleshoot and resolve system failures, minimizing downtime and impact on customers.
- Implement and enforce best practices for security, compliance, and data protection, working closely with security and compliance teams.
- Continuously evaluate and improve operational processes and procedures, driving automation and efficiency to enhance the overall reliability of our systems.
- Mentor and provide technical guidance to junior SREs and cross-functional teams, promoting knowledge sharing and fostering a culture of collaboration.
- Stay up to date with industry trends and emerging technologies, evaluating their potential to improve system reliability and performance.

**What it Takes**:

- Bachelor's or higher degree in Computer Science, Engineering, or a related field.
- 10+ years of experience in a Site Reliability Engineering role or similar role
- Strong programming and scripting skills in languages like Python, Go, or Ruby.
- Proficiency in cloud platforms (AWS, Azure, Google Cloud) and container technologies (Kubernetes, Docker).
- Hand one with on-prem infrastructure like VMware.
- Experience with infrastructure automation tools such as Terraform, Ansible, or Chef.
- Deep understanding of system monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
- Deep understanding of networking principles and experience with network protocols and tools (such as TCP/IP, DNS, and BGP) and Service Mesh.
- Proven track record of designing and maintaining highly available and scalable systems.
- Excellent problem-solving skills and the ability to analyze complex systems to identify and resolve issues.
- Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
- Desired to have GCP, AWS, and CKA certification.

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