Crisis Intervention Case Worker

2 weeks ago

Vancouver, Canada Vancouver Police Department Full time

**Crisis Intervention Case Worker**:
**COMPETITION: #2453-50072027**

**STATUS**:
Regular full-time

**SECTION**:
Victim Services Unit, Diversity, Inclusion & Indigenous Relations Section

**HOURS OF WORK**:
Variable shifts

**SALARY**:
Pay Grade 22 - $35.66 to $41.98 per hour

**COM PETITION END DATE**:
Thursday, May 23, 2024

Responsible for providing social work, which involves crisis intervention and ongoing case management.

**ESSENTIAL DUTIES**
- Provides crisis intervention assistance and emotional support in response to a wide variety of traumatic incidents such as suicide attempts, domestic violence, and notification of next-of-kin of sudden death or serious injury at the request of a police officer
- Provides court support services; liaises with Crown Counsel and informs clients of court
- imposed conditions, court procedures, and case progress through the court system; conducts court orientation; attends meetings with victims and Crown Counsel; facilitates access to vulnerable victim testimonial aids; arranges for court escorts, as required; accompanies clients to court for emotional support
- Acts as intermediary with external agencies to assist clients in gathering and providing information and in completing forms; transports clients to alternate locations, as required
- Participates in and provides peer debriefing to colleagues
- Gathers information about community resources; prepares and maintains records and reports related to the work
- Liaises with the VSU Primary Dog Handler, and determines the suitability of utilizing the VSU Justice Facility Dog for their clients; has exposure to the Justice Facility Dog in the office and on scene
- Continues participation in the annual mandatory high-stress debrief program
- Other related duties and responsibilities as assigned

**KNOWLEDGE, SKILLS, AND ABILITIES**
**Required**:

- Considerable knowledge of the principles, practices, and techniques of crisis intervention
- Sound knowledge of policies and regulations, the _Criminal Code _and other applicable legislation
- Sound knowledge of community, social, legal, and health resources available for referral of clients
- Working knowledge of court procedures as they relate to the work performed
- Ability to function effectively to provide crisis intervention in emergency situations, and under conditions of stress and conflict, and to make decisions about personal and client safety
- Ability to recognize and deal with behavioural, social, and psychological problems
- Must be comfortable working in an environment with a Justice Facility dog present

**EXPERIENCE**
**Required**:

- Minimum 2 years of related experience
- Considerable knowledge and experience in crisis intervention and emotional support, and with sound related experience in psychological first aid and crisis support

**Preferred**:

- Direct experience in Victim Services as a paid Victim Services worker

**EDUCATION**
**Required**:

- Degree in the field of social sciences, such as psychology or social work, with supplemental related coursework

**Preferred**:

- Additional course work and training in crisis intervention, critical incident stress debriefing, psychological first aid, or crisis counselling
- Victim services training

**OTHER REQUIREMENTS**
- Valid Class 5 BC driver’s licence with a satisfactory driver’s abstract
- Flexibility in assigned shifts and duty hours as Unit operates 24 hours
- All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as required

**SELECTION PROCESS**

NOTE: This position falls under the jurisdiction of Teamsters Local 31.

**_We thank all applicants, however, only those short-listed will be contacted._**

**_THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER_**

Education : Bachelor’s degree
Experience : 2 years to less than 3 years

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