Accommodation Services Assistant

3 weeks ago

Red Deer, Canada Red Deer Polytechnic Full time

**Please see Special Instructions for more details.**:
This position will remain open until filled but first review of applicants will occur March 1, 2024.

**Posting Details**:
Position Information

**Position Title**
- Accommodation Services Assistant (Summer)**Position Summary**
- We are hiring multiple term-certain part time Accommodation Service Assistants to help us over the summer. This position is open to students.
- The Accommodation Services Assistant positions are responsible for supporting the Residence Accommodation operation. This includes providing customer service support, reservation management for our guest accommodations and front desk support. This position works closely with the Residence Operations Coordinator and Administrative Officer - Accommodation Services.**Position Responsibilities**

**Customer Service / Administrative Duties**
- Provides administrative support for Residence Move-In, Move-Out, Health and Safety Inspections, Maintenance Requests, Emergency evacuations, and daily Residence Operations
- Provides administrative support for Guest Accommodation Check-In, Check-Out, Health and Safety Inspections, Maintenance Requests and Emergency Evacuations
- Process transactions utilizing point of sale system and maintenance of cash float including daily cash reconciliation
- Completes Closing procedures daily
- Performs on-call duty responsibilities including responding to residents and guests requests, complaints, emergency situations and general supervision of Residence

**Reservation Management**
- Taking reservations for conference and short term accommodation guests in person and over the phone
- Preparing conference guest lists detailing room assignments
- Sorting and distributing keys for both individuals and groups
- Completing and distributing a spreadsheet to the housekeepers detailing the rooms requiring cleaning and/or towel changes
- Minimal daily housekeeping tasks

**Required Qualifications**

**Education**
- High school diploma or equivalent to about 12 years of schooling

**Experience**
- Knowledge of Red Deer Polytechnic including both the physical environment as well as the services offered
- General computer knowledge/ ability to use various programs (Microsoft Word, Excel)
- Experience working in a customer service environment
- Ability to work both in isolation as well as in a team environment

**Preferred Qualifications**
- Completion of a 1-year college certificate, one year University or equivalent.**Salary or Hourly?**
- Hourly**Salary**
- Starting at $19.83 per hour**Benefits and Compensation Information**
- An additional 8% of the hourly rate in lieu of vacation. Eligibility to access benefits is dependent upon the terms and conditions of employment.**About Red Deer Polytechnic**
- Focused on advancing the economic and social priorities of Alberta, **Red Deer Polytechnic**(RDP) provides more than 80 industry-relevant programs within a breadth of credentials to approximately 6,300 credit and apprenticeship students and 3,400+ learners with Continuing Education programming. With modern teaching and learning spaces, and state-of-the-art research and innovation centres in advanced manufacturing and energy innovation, the Polytechnic provides applied research opportunities, leadership in the social, economic, and cultural development of Alberta, and myriad lifelong learning opportunities.- Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.- Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our **polytechnic community.**

Posting Detail Information

**Competition Number**
- 2024-O-007**Employment Type**
- Term-Certain Part-Time**Number of Vacancies**
- 5**Desired Start Date**
- 04/22/2024**Position End Date (if term-certain)**
- 08/30/2024**FTE**
- 0.6**Hours of Work**
- 21 hours/week including evenings and weekends**Open Date**
- 03/04/2024**Close Date**

**Open Until Filled**
- Yes**Note to Applicant**- **Special Instructions to Applicants**
- This position will remain open until filled but first review of applicants will occur March 1, 2024.**Required Documents**
- Cover Letter
- Resume

**Optional Documents

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