Functional Analyst

3 weeks ago

Burnaby, Canada British Columbia Institute of Technology (BCIT) Full time

BCIT’s
- **Registrar’s Office** is seeking a
- **regular, full-time (1.0**
**FTE**
**) Functional Analyst**. This position provides complex functional and technical support, project leadership and reporting for the Registrar’s Office (RO). Under the direction of the Associate Registrar-Systems, this position serves as a systems expert for all RO systems with focus on the analysis, enhancement, development and implementation of technical solutions that meet the changing needs and priorities of the RO and Institute stakeholders related to student interaction and activity at BCIT. The Functional Analyst takes on a leadership role in identification and implementation of new processes and systems, creates and produces a variety of specialized reports and participates in achieving the overall strategic and operational goals of the RO and the Institute.**Duties & Responsibilities**

**DUTIES**
***
**AND**
***
**RESPONSIBILITIES***:
**Registrar’s Office Business Processes and Systems**:

- Provides leadership for leveraging systems to meet Institute and prospect, applicant and student needs
- Reviews and streamlines business processes for improving work flow, quality control, meeting demand and responding to changing priorities
- Analyzes processes; designs and develops data models, procedures and/or systems to maximize efficiencies and maintain data integrity
- Liaises, consults and collaborates with RO staff, Institute employees at all organizational levels and public sector stakeholders on a variety of RO-systems topics
- As a data custodian, provides leadership on data decisions and data integrity including analysis, design and maintenance
- Coordinates data maintenance activities to ensure data integrity for Institute purposes and Central Data Warehouse (compliance) reporting.

**Systems Support, Implementation, Enhancements and Maintenance**:

- Ensures reliability, connectivity and efficiency of all RO systems
- Works in collaboration with Information Technology Services (ITS) to provide functional support and direction on modifications and upgrades; advises ITS on RO business cycles and provides guidance on the timing of upgrades and implementation in order to minimize impact on business operations
- Analyzes current systems and researches, evaluates, recommends and implements technical solutions to meet changing RO and Institutional needs related to student information systems
- Analyzes requests and/or business needs in order to maintain and update all student validation tables, rules and forms; notifies stakeholders of changes or new information
- Assesses requests for system changes to determine impact, risk, feasibility and priority
- Implements hardware and software upgrades and/or new systems
- Identifies operational and technical changes required for upgrading enterprise systems; measures impacts to existing modifications
- Determines if existing modifications are relevant and/or if additional enhancements are required
- Builds test cases and scenarios to ensure system functionality; performs detailed testing for upgrades and enhancements; advises ITS when systems are ready for implementation
- Organizes testing activities such as selecting participants, confirming schedules and assigning work to the appropriate RO staff
- Coordinates, leads and participates in end-to-end user testing with all RO staff
- Oversees and coordinates hardware and software rollouts conducted by ITS on behalf of all RO departments.

**Central Data Warehouse**:

- Responsible for all RO-related Central Data Warehouse activities
- Reviews Ministry of Advanced Education Central Data Warehouse requirements
- Advises ITS and Institutional Research (IR) when student data is accurate and ready for submission of the Central Data Warehouse report to the Ministry
- Collaborates with ITS and IR as part of the Central Data Warehouse team
- Analyzes changes to Central Data Warehouse requirements to determine impacts to the Institute
- Identifies RO shortfalls in data and/or business processes; consults with stakeholders; develops new data collection methods, standards, business processes and modifies systems as required.

**Reporting**:

- Consults with stakeholders to provide direction and options for report design, confirming business process and identifies system and/or data limitations; identifies whether multiple reports are required
- Determines business needs, impact of changes, feasibility, priority and complexity of the requests
- Implements changes; develops and tests reports to ensure that they adhere to requirements
- Creates and maintains reports to identify inaccurate data; corrects data quality issues and coordinates data cleanup amongst RO departments; provides detailed specifications to ITS for the development of scripts for batch cleanup; runs reports to verify accuracy once data cleanup activities are complete
- Publishes student-related reports for Institute use; creates detailed descriptions of report purpo

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