Technical Service Analyst

7 days ago

Québec, Canada Camp Systems International Inc. Full time

**Overview**

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,300 employees in 13 locations around the world.

CAMP’s relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media portfolio. Located in **Wichita, KS, the aviation capitol of the world,** CAMP offers the opportunity to be a part of this thriving industry providing stability and a rich 50+ year history.

**Job Summary**

The Technical Service Analyst is responsible for managing the Airframe, Engine, APU and Propeller templates. The TSA is responsible for ensuring that the template data is in-line with the OEM manufacturer’s data. The TSA will develop, maintain, and manage the revision process to uphold the accuracy of the templates and customer programs.

The TSA is responsible for ensuring the quality and accuracy of CAMP templates related to the manufacturer(s) assigned to them. Works closely with Director of Technical Services to support, manage, and execute routine template projects. In addition, works with Ops Analysts, Managers and Data Support Service teams to ensure any underlying issues are scanned across all templates and mitigated before it becomes a quality issue per our standard operating procedures.

The TSA will work closely with Director of Technical Services along with the Technical Service Project Manager to come up with other quality initiatives that will help audit/clean the templates to ensure data accuracy.

**Responsibilities**
- Work closely with Director of Technical Services along with the Technical Service Project Manager to come up with other quality initiatives that will help audit/clean the templates to ensure data accuracy.
- Manage key initiatives to achieve business unit vision and cohesion
- Regularly evaluate the efficiency of business processes against business objectives and develop reliable and efficient solutions to fulfill complex customer and business requirements
- Conduct data analysis and collaborate in the development of business systems and processes in support of core business functions
- Act as a leader from start to finish with accountability for successful project delivery within the associated area of responsibility
- Develop new CAMP templates, assemble all pertinent aircraft documents and publications and associate with OEM maintenance task(s)
- Audit Technical Publications work product and identify quality escapes
- Review and audit work performed by CAMP DSS in support of the Technical Publications Group
- Recommend changes in CAMP policies/standards based on knowledge of OEM practices and other factors.
- Manage clerical work being conducted by CAMP DSS resources to ensure accuracy and quality.
- Ensure all assigned aircraft, engine(s) and appliance manufacturer publication revisions are implemented accurately and completely into CAMP maintenance programs per aircraft model revision standards.
- Download, research, review applicability of and incorporate Airworthiness Directives and Service Bulletins, etc. for CAMP templates and aircraft.
- Perform quality review of previously implemented revisions for accuracy and completeness.
- Implement global updates/template changes based on manufacturer publication revisions, as necessary.
- Assist with training of Technical Service Analyst(s) and support personnel when necessary.

**Supervisory Responsibilities**
- None at this time

**Requirements**:

- Bachelor Degree in Business Administration, Engineering or Information Technology
- 5+ years of analytical experience, **with exposure to the aviation industry required**.
- Strong organization and documentation skills
- Ability to prioritize multiple tasks and function in

  • Business Analyst

    2 weeks ago

    Québec, Quebec, Canada Tundra Technical Solutions Full time

    Titre : Analyste d'affaires - Volet Portefeuille AC ADurée : 1 an Lieux : Qc, 4 jours en télé-travail (Québec si possible ou Mtl) Nombre d'heures : 35h/semaine CONTEXTE DU MANDATDans le cadre du projet d'intégration de deux compagnies, le secteur Corporatif dans la Vice-présidence Affaires financières, a besoin d'un analyste d'affaires senior afin de...

  • Technical Support Analyst

    7 days ago

    Québec, Canada ScriptPro LLC Full time

    **Job Title**:Technical Support Analyst - French Speaking - **Job Summary**: This position must be able to speak French Canadian. The Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the highest level of professionalism and courtesy. Responsible for opening service...

  • Technical Analyst 4-support

    4 weeks ago

    Québec, Canada Oracle Full time

    Technical Analyst 4-Support-230001R0 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** An Oracle Principal Weblogic and / SOA administrator is expected to possess strong infrastructure and consulting skills and contribute to the Middle-ware infrastructure setup, installation, configuration...

  • Business Analyst

    2 weeks ago

    Québec, Quebec, Canada Tundra Technical Solutions Full time

    Titre : Analyste d'affaires - Volet Portefeuille AC ADurée : 1 an Lieux : Qc, 4 jours en télé-travail (Québec si possible ou Mtl)Nombre d'heures : 35h/semaineCONTEXTE DU MANDATDans le cadre du projet d'intégration de deux compagnies, le secteur Corporatif dans la Vice-présidence Affaires financières, a besoin d'un analyste d'affaires senior afin de...

  • Analyste Technique Des Douanes Customs Technical

    2 weeks ago

    Québec, Canada Delmar International Inc. Full time

    **Mandat**: Relevant du gestionnaire des douanes, l'analyste technique des douanes fournira un soutien technique aux douanes en tenant à jour les bases de données des clients et en réduisant le risque de non-conformité pour Delmar et nos clients, ainsi que les erreurs transactionnelles. L'analyste doit avoir une excellente compréhension des processus...

  • Service Desk Analyst

    4 weeks ago

    Québec, Canada Sony Pictures Imageworks Full time

    **Les Films Sony Imageworks is located on unceded and traditional territories of the Kanien'keha:ka (Mohawk) people.** **Les Films Sony Imageworks Québec Inc.** **3875 Rue St - Urbain #415** **Montreal, QC H2W 1T9 Canada** **Project based, Full Time** **Language in work environment - English and French** **Benefits per company policy: include...

  • Technical Analyst 4-support

    2 weeks ago

    Québec, Quebec, Canada Oracle Full time

    Technical Analyst 4-Support-230001R0Applicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsAn Oracle Principal Weblogic and / SOA administrator is expected to possess strong infrastructure and consulting skills and contribute to the Middle-ware infrastructure setup, installation, configuration and support....

  • Analyste Ti

    2 weeks ago

    Québec, Quebec, Canada Tundra Technical Solutions Full time

    CONTEXTE DU MANDAT La direction principale Ingénierie de données et analytique a plusieurs projets à réaliser en lien avec l'intégration de ses entreprises chez notre client et doit s'adjoindre des ressources pour concevoir des solutions de données dans ses différents projets DÉFINITION DU MANDAT Le consultant sera appelé à jouer un rôle...

  • Analyste D'affaires Bts

    2 weeks ago

    Québec, Quebec, Canada Bell Technical Solutions Full time

    En choisissant Bell Solutions technique, vous choisissez une carrière, pas seulement un emploi. Nous nous engageons à développer les talents et à offrir des opportunités de croissance infinies aux membres de l'équipe. Joignez-vous à l'équipe de Bell Solutions technique et découvrez comment nous faisons les choses pour les membres de notre équipe et...

  • IT Analyst

    1 month ago

    Québec, Quebec, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities We are currently looking for an IT Analyst for a 6-month contract with the possibility of being renewed. MANDATEEnsure the proper functioning of the company's software systems and products Proactively monitor alerts and help resolve operational issues Produce technical documentation (technical specifications, user manuals, processes,...

  • IT Analyst

    2 weeks ago

    Québec, Quebec, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities We are currently looking for an IT Analyst for a 6-month contract with the possibility of being renewed. MANDATEEnsure the proper functioning of the company's software systems and products Proactively monitor alerts and help resolve operational issues Produce technical documentation (technical specifications, user manuals, processes,...

  • IT Analyst

    4 weeks ago

    Québec, Quebec, Canada DELAN - IT Head Hunters Full time

    Tasks/Responsibilities We are currently looking for an IT Analyst for a 6-month contract with the possibility of being renewed. MANDATEEnsure the proper functioning of the company's software systems and products Proactively monitor alerts and help resolve operational issues Produce technical documentation (technical specifications, user manuals, processes,...

  • Lead Data Analyst

    3 weeks ago

    Québec, Canada MindGeek Careers Full time

    The Data Warehouse Services team plays a vital role in our organization. They are responsible for storing vast quantities of data from many sources and responsible for disseminating data across the organizations to various different groups. They are one of the backbones of data at our organization and they are seeking a Team Lead Data Analyst to join their...

  • Support Services Analyst

    4 weeks ago

    Québec, Canada MS Canada Full time

    Are you someone who is passionate about the work that you do? Do you want your next adventure to be part of a great cause? If so, look no further than MS Canada! Our team is looking for a Bilingual Support Services Analyst on a Full-time basis working 35 hours per week. We support flexible work options including remote work where possible; with some...

  • Project Analyst

    2 weeks ago

    Québec, Quebec, Canada NES Fircroft Ltd Full time

    Our client is currently seeking a Project Analyst to work a 15 month contract role near Montreal, Quebec. This is a hybrid role and the client is flexible. Project Analyst Project Analyst act as support to project managers, program managers and PMOs. They're responsible for gathering and analyzing data for project management decision-making. Project...

  • Développeur / Analyste BI F/H

    2 weeks ago

    Québec, Quebec, Canada Tundra Technical Solutions Full time

    CONTEXTE DU MANDAT La direction principale Ingénierie de données et analytique a plusieurs projets à réaliser en lien avec l'intégration de ses entreprises chez notre client et doit s'adjoindre des ressources pour concevoir des solutions de données dans ses différents projets Il travaillera en collaboration avec les architectes, les...

  • Bilingual IT Service Desk Analyst

    2 weeks ago

    Québec, Canada Matrix LabourLeasing Ltd. Full time

    Matrix is hiring Service Desk Analyst-Junior for an exciting position with an Industry Leader in Canada. **Job Details**: - This role is a hybrid of working from home with 1 day per week working in the office. - ** This is a full time temporary contract role with a end date of February 23, 2024.**: - **_ Language: Must be English/French...

  • Analyste Fonctionnel

    4 weeks ago

    Québec, Canada SII Technologies GmbH HR-Service Full time

    Partenaire technologique des grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation avec 10 000 collaborateurs, une présence internationale dans 20 pays, et un chiffre d’affaires supérieur à 520 millions de dollars canadiens. SII Canada, installée à Montréal et Toronto, a pour objectif d'apporter des solutions à...

  • IT Business Analyst

    2 weeks ago

    Québec, Quebec, Canada beBee Professionals Full time

    BeBee Professionals is looking for an experienced IT Business Analyst to join our team in Quebec City.The successful candidate will be responsible for analyzing business requirements and developing technical solutions to meet those requirements. The IT Business Analyst will also be responsible for developing and maintaining system documentation, developing...

  • Analyste Fonctionnel

    2 weeks ago

    Québec, Quebec, Canada SII Technologies GmbH HR-Service Full time

    Partenaire technologique des grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation avec collaborateurs, une présence internationale dans 20 pays, et un chiffre d'affaires supérieur à 520 millions de dollars canadiens. SII Canada, installée à Montréal et Toronto, a pour objectif d'apporter des solutions à forte...