Customer Services Representative

5 months ago


Langley, Canada Coast Capital Savings Full time

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone - because when our members do well, we believe our communities should do well too.

Customer Services Representative (part time) - Langley

**Location**: Langley Branch**Job Type**: Part Time**myWork Options**: In-person**Starting Salary Range**: $21.23-$25.36**What’s the opportunity?**
- Our brand revolves around helpfulness. In addition, our in-branch Member Service Representatives bring our brand to life.- In this role, you will put members first and find solutions based on their unique financial needs. That’s why we’re looking for thoughtful, warm and welcoming folks who know to stop just short of actually hugging the customers. So much more than a teller, our Member Service Representatives do a lot. They cash cheques, pay bills, handle deposits and transfers, while always being on the lookout for new value-add opportunities that meet the member’s needs.- If you have the self-motivation to deliver an exceptional member experience while thriving in a goal oriented environment, you can also build a great career with us as a future Member Banking Specialist or Relationship Manager.**What you’ll get to do**:

- Perform a juggling act balancing a friendly sales and service approach with demonstrated ability to proactively listen, identify opportunities to deepen member relationships and solve problems.- Build relationships with members in branch and deliver an outstanding member experience by meeting their initial needs and identifying future opportunities through money chats and so much more
- Demonstrate your knowledge of technology through educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience
- Act as a team player by contributing to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs
- Continue to build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
- Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues
- Play a detective’s role by keeping a watchful eye for counterfeit money and fraudulent activities

**Who are we looking for?**
- Experience helping customers in a retail environment for a minimum of one year where you used your x-ray vision to spot sales and referral opportunities. If you have proven success working with sales objectives in your previous roles, well that’s a bonus.
- You are passionate about positively impacting not only your members but their communities as well.
- You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren’t done learning; you have a desire to know more.
- You excel at building relationships with a wide variety of people and want to help them with simple financial help.
- You are a big fan of team work and demonstrate your team spirit every day.
- You are a multi-tasking master, able to efficiently and effectively prioritize and organize what needs to get done.
- You have great verbal and written English. And if you speak Mandarin, Cantonese or Punjabi as well, that would make our day. Maybe even our week.
- You are tech savvy and comfortable sharing your knowledge with your members.
- Flexibility is key; our branches can be open Mondays to Saturdays from 9:30 to 7:00, so be prepared to happily work a variety of hours, including evenings and Saturdays

**Equity, Diversity & Inclusion at Coast Capital**- Why join Coast Capital?

**Purpose is our North Star.**

We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.

**Committed to inclusion and engagement.** We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.

**A career that grows with you.** We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.

**Work where you’re most effective.** In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.

**Benefits that f



  • Langley, Canada Cup O' Cafe Full time

    Overview: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. **Duties**: - Should have experience in coffee making. - Assist customers with product information, pricing, and availability - Process...


  • Langley, Canada Best Buy Full time

    You’ll love it here! Are you passionate about working with people and technology?- We are hiring immediately for a seasonal Customer Service Representative.- As a Seasonal Customer Service Representative, you will be responsible for day-to-day customer service responsibilities within our National Administration Department. Customers are the heart and soul...


  • Langley, Canada Econo Storage Full time

    We are looking for a friendly, outgoing person that exudes energy, enthusiasm and positivity to join our team as a Customer Service Representative. Job Purpose: The Customer Service Representative is responsible for administrative activities related to leasing self storage units. The main responsibilities include: - Maintaining a positive, empathetic, and...


  • Langley, Canada Alliance Group & Staffing Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Service Representative**. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position located in **Langley, BC** **Duties**: - Provide accurate...


  • Langley, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Langley** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is...


  • Langley, Canada FAS Consulting Group Ltd Full time

    About the RoleWe are seeking a motivated and detail-oriented Customer Service Representative to join our team at FAS Consulting Group Ltd. In this role, you will be responsible for providing exceptional customer service to clients, addressing their concerns, and resolving issues in a timely and professional manner.


  • Langley, Canada Hi Five Chicken Full time

    We are seeking a dedicated Customer Service Representative to join our team at Hi Five Chicken. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience.About the RoleThis is a full-time position with an estimated salary of $25,000 - $35,000...


  • Langley, Canada Gold's Gym - British Columbia Full time

    **CUSTOMER SERVICE REPRESENTATIVE** Gold’s Gym Langley is hiring a part-time Customer Service Representative, with potential to grow! Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you! **About Gold’s Gym** Gold’s Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took...


  • Langley, Canada Best Buy Full time

    You’ll love it here! Are you passionate about working with people and technology? We are hiring immediately for a seasonal Bilingual Customer Service Representative. As a Bilingual Customer Service Representative, you will be responsible for day-to-day customer service responsibilities within our National Administration Department. Customers are the...


  • Langley, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...


  • Langley, Canada Crystal Glass Canada Ltd. Full time

    **Our company is currently recruiting for a Full-Time position: Customer Service Representative person for our Langley, BC location.** **Responsibilities**: - assisting customers with inquires, ordering product, invoicing, and taking payments for services provided - working in team environment with manager, drivers, and warehouse workers Skills and...


  • Langley, Canada Crystal Glass Canada Ltd. Full time

    **Our company is currently recruiting for a Full-Time position: Customer Service Representative person for our Langley, BC location.** **Responsibilities**: - assisting customers with inquires, ordering product, invoicing, and taking payments for services provided - working in team environment with manager, drivers, and warehouse workers Skills and...


  • Langley, Canada Inland Truck & Equipment Full time

    **Credit **Collections **Representative **(Customer Service Rep)** **DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment...


  • Langley, Canada Comfort Inn & Suites Full time

    Job Description:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Comfort Inn & Suites. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, ensuring a seamless and welcoming experience for our guests.Key Responsibilities:Register arriving guests and...


  • Langley, Canada Maple Leaf Disposal Full time

    Interested in join the Lower Mainland’s fastest growing waste company? Maple Leaf Disposal, based in Langley, BC, is looking for Customer Service Representative to join our team. We are looking for someone with strong customer service skills and the ability to liaise and effectively communicate with all customers and drivers. If you are a team focused,...


  • Langley, Canada Nature's Fare Markets Full time

    **About the Role**We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Nature's Fare Markets. As a key member of our customer service team, you will be responsible for promoting positive relationships with our customers and providing exceptional service.**Key Responsibilities**Provide excellent customer service and...


  • Langley, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our products and services.Key Responsibilities:Provide...


  • Langley, Canada Savers Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Savers. As a key member of our store team, you will play a critical role in creating an exceptional experience for our customers, donors, and colleagues.About UsSavers is a purpose-driven company dedicated to championing reuse and inspiring a...


  • Langley, Canada Global Mining Products Full time

    **Global Mining Products** is a **Langley**, **BC**-based manufacturer seeking a **Customer Service Representative **to assist our Sales team with updating and following up with our customers on quotes and orders. The CSR is a unique role, with **four key responsibilities**: - Routinely updating customers on the status of their orders, start to finish,...


  • Langley, Canada Fastik Full time

    **Who We Are**: Fastik is a growing label & packaging manufacturer with locations in Canada and United States. **Description** **Duties and responsibilities** - Daily duties including, but not limited to: entering orders, follow up with production on orders, attend production meetings, update sales representatives and customers on order status, tracking...