Guest Service Supervisor

**Guest Services Supervisor** **Summary** **Responsibilities and Duties include but aren’t limited to** - Manages the flow of guest traffic to optimize the Park experience. - Manages the central cash on location, prepares cash deposits, and change orders weekly. - Manages supplies on location. - Completes weekly reports for the Guest Service Manager. -...

**What will it be like to work for Oakes Hotel** To improve the guest experience and satisfaction for the Hotel. To take charge of the guest experience, overall hospitality training; front desk operations; upsell revenue. To be the acting manager on duty, responsible for the Hotel operation on your shift **What will I be doing?** Showcase your strengths...

Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and...

Guest Services Floor Supervisor Part-time Hourly With 200,000 square feet of convention space, a central location in the Fallsview Entertainment District, walking distance to 4,000 branded guest rooms and easy access to wine country, you can plan to be impressed by Niagara Falls Convention Centre — Niagara’s largest meetings and events facility. **Key...

**Guest Service Team Lead** **Summary** **Responsibilities and Duties include but aren’t limited to**: - Leading the Guest Services team by example - Ensuring that the GS team is on track and doing tasks - Ensuring that all reservations are completed properly - Assisting GSAs with group reservations or reservations with special requests - Shadowing...

Niagara Falls-based _**Canadian Niagara Hotels Group of Companies **_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty...

**The Oakes Hotel Overlooking the Falls is seeking passionate, enthusiast individuals who are looking to make a career in the hospitality industry.** We are looking for a a larger-than-life personality, willing to go above and beyond for each guest. Guest Services Agent is a key position that contributes to the overall success of The Oakes Hotel - First...

*The Oakes Hotel Ov looking the Falls is eeking pa - onate, enthu - st indivi - ls who are lo - ng to ma - a career in the - pitality in - try.* We are look for a a larger-than-life per - ality, willing to go above and beyond for each guest. Guest Services Agent is a key pos ion that co - ibutes to the overall success of Oakes Hotel - First imp - Greet...

**The Oakes Hotel Overlooking the Falls is seeking passionate, enthusiast individuals who are looking to make a career in the hospitality industry.** We are looking for a a larger-than-life personality, willing to go above and beyond for each guest. Guest Services Agent is a key position that contributes to the overall success of The Oakes Hotel - First...

TITLE**:Guest**Service**Agent** **REPORTS TO: General Manager/ Front Desk Supervisor FSLA STATUS: DEPARTMENT: Front Desk PREPARED BY: DATE: I. **SUMMARY STATEMENT** Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone...

**Responsibilities**: - Check-in’s, check-out’s and handling all guest registrations - Making and modifying reservations - Hotel Operator and Concierge duties - Collect payments, posting charges to guest accounts, cash and debit transactions, direct billing, maintaining a float, cashing out at end of shift, - Knowledge of hotel property and surrounding...

Showcase your strengths as Guest Service Manager, where you will lead, train and recognize your team in support of exceptional guest service! Assist the management team to make The Oakes hotel known for its impeccable customer service standards. **Summary of Responsibilities**: Reporting to the Front Office Manager, the Guest Service Manager is an active &...

Showcase your strengths as Guest Service Manager, where you will lead, train and recognize your team in support of exceptional guest service! Assist the management team to make The Oakes hotel known for its impeccable customer service standards. **Summary of Responsibilities**: Reporting to the Front Office Manager, the Guest Service Manager is an active &...

ABOUT KAMPGROUNDS OF AMERICA, INC. Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the...

About the OpportunityA world-class opportunity has emerged for a seasoned hospitality leader to spearhead the Front Office team at the Sheraton Fallsview Hotel, Niagara's premier resort. This esteemed establishment boasts 670 guest rooms, a state-of-the-art conference center, and an award-winning spa.Key Responsibilities:Team Leadership: Oversee the...

**Job Function**: To provide a high level of professionalism and customer service as the first line of contact while representing the Americana. **Responsibilities**: - Provides accurate and timely information in a professional and friendly manner. - Registers guests upon arrival and checking guests out upon departure. - Ensures that all transactions and...

**Job Function**: To provide a high level of professionalism and customer service as the first line of contact while representing the Americana. **Responsibilities**: - Provides accurate and timely information in a professional and friendly manner. - Registers guests upon arrival and checking guests out upon departure. - Ensures that all transactions and...

**Part-time leading to Full-Time** **Job Function**: To provide a high level of professionalism and customer service as the first line of contact while representing the Americana. **Responsibilities**: - Provides accurate and timely information in a professional and friendly manner. - Registers guests upon arrival and checking guests out upon departure. -...

**What will it be like to work for this Hilton Niagara Falls/Fallsview?** One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels...

**Job Summary** **Duties** - Lead team with greeting and check in guests upon arrival, ensuring a smooth and efficient process. - Respond to guest inquiries and resolve any issues or complaints promptly and professionally. - Provide information about the hotel’s amenities, services, and local attractions. - Manage reservations, cancellations, and...