Strata Building Manager

7 months ago

Burnaby, Canada Five Star Building Maintenance Ltd. Full time

**Five Star Building Services** is growing

We are seeking a skilled and motivated individual to join our team as a Strata Building Manager in this role, you will be responsible for overseeing the maintenance and operations of multiple properties within our portfolio. Additionally, you will provide training and support to our team of handymen to ensure they deliver top-notch service to our customers.

**This position is to cover our Tsawwassen site.**

Five Star Building Services is proudly Canadian-owned and operated, situated in the vibrant heart of Vancouver, BC. For two decades, we've led the industry, offering a comprehensive suite of services ranging from building maintenance and management to caretaking and janitorial services. We're about people - passionate, eager individuals who thrive in a culture of growth and collaboration. At Five Star, we're not just a team; we're a family, united by a shared commitment to excellence and continuous improvement.

**Key Responsibilities**:
**Building Management**:

- Provide stellar customer service to our residents, going above and beyond to meet their needs.
- Collaborate seamlessly with our Strata Property Manager and management team, fostering a culture of teamwork and mutual respect.
- Proactively identify maintenance needs and take swift action to address them, ensuring our building remains in top condition.
- Perform regular maintenance and repair of the property including but not limited to changing light bulbs, painting, minor drywall repair, patch walls, basic electrical, and understanding of HVAC.
- Handle administrative tasks with finesse, from managing schedules to handling payments and deposits.
- Respond promptly to on-site emergencies, demonstrating grace under pressure and a commitment to safety.
- Oversee tradespeople and contractors, ensuring that all work is completed to our exacting standards.
- Operate security systems and conduct regular inspections, safeguarding our residents and property.

**Handyman Training**:

- Develop and implement training programs for handymen to enhance their technical skills and knowledge of building systems.
- Provide hands-on training and guidance to handymen on proper maintenance procedures, safety protocols, and customer service standards.
- Monitor the performance of handymen and provide ongoing feedback and coaching to support their professional development.
- Stay updated on industry best practices and emerging technologies to continuously improve training curriculum and techniques.

**Documentation and Reporting**:

- Maintain accurate records of maintenance activities, including work orders, inspections, and repairs.
- Generate regular reports on property maintenance status, budget utilization, and key performance indicators.
- Collaborate with the management team to develop strategies for optimizing maintenance operations and enhancing tenant satisfaction.

**Qualifications**:

- Proven experience in building maintenance and facilities management, preferably in a commercial or residential property management setting.
- Proficiency in handyman skills is a requirement for this role.
- Excellent leadership and communication skills, with the ability to effectively train and motivate team members.
- Knowledge of safety regulations and best practices related to building maintenance.
- Ability to prioritize tasks, manage time efficiently, and work independently with mínimal supervision.

**Education and Certifications**:

- High school diploma or equivalent required.
- Technical certifications or vocational training in building maintenance or related fields preferred.

Pay: $26.00-$28.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Have you worked with us before? If yes, when and in what capacity?
- Have you interviewed with us before?
- Do you have handyman experience? If so, please list the number of years of experience.

**Experience**:

- Training & development: 1 year (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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