Client Experience Associate

7 months ago

Edmonton, Canada AnywhereWorks Full time

**Position Only Available to applicants living within 1 hour of Edmonton, Alberta.**

We are bringing work-from-home opportunities to Canada Join our rapidly growing team as our new inbound Client Experience Associate We have been working to change how the world works for over 22 years, and since going fully remote in 2007, we have been on a mission to help the world work from Anywhere. We work with many major brands and organizations, as well as several small businesses around the globe. Whether working from home, an office, or Anywhere, we offer products and services designed to help people work and learn together. Work is what we do, not where we do it.

**Your Role.**
- Tired of the winter commute? Great news You will be working from home
- You will be joining our team of nearly 2000 people nationwide and you will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments.
- You will be working as a remote receptionist in a fast-paced environment.
- You will work from your computer for the entirety of your shift and regularly work 40 hours per week.
- There is a requirement to work a minimum of 8 hours on Saturdays for up to 8 weeks.

**Your Skills.**
- An excellent communicator, verbally and written.
- Passionate about customer service and helping others.
- People-focused, friendly, and an empathetic listener.
- Dependable and punctual.
- Above-average computer skills, including typing 35 wpm after errors.
- The ability to stay calm and collected under pressure.
- A two-week training program is provided to learn the role.

**Compensation & Benefits.**
- Starting at $19.00/hour.
- Competitive no-cost benefits package after 90 days of employment.
- Retirement Program with company matching available after 90 days.
- 2 weeks paid time off.
- A free Employee Assistance Program (EAP) that includes free counselling sessions.
- Learning Time and volunteering are prioritized and paid for.

**Your System.**
- Cable/Fios or other high-speed Internet connection. DSL is allowed as long as it’s not DSL Satellite (No Wireless, Satellite or Air Card, LTE/4G, MIFI, VPN connections, or WiFi Range Extenders).
- Shared or group internet connections are not accepted.
- Not all internet providers are compatible (ISP with known issues: ATMC in North Carolina, Pinnacle Network Solutions, Windstream & any Cellular networks).
- Internet Download speed of at least 10 Mbps / Upload speed of at least 4 Mbps.
- Ability to hardwire your computer to your internet connection. Hard wired internet is essentially the opposite of wireless internet. Instead of utilizing the WiFi capabilities of a router to wirelessly transmit data between an access point and your device, you use ethernet cables to supply the internet connection.
- Capable of supporting at least 1280×800 resolution.
- The processor needs to be 2.0 GHz or higher, cannot be a C+G type processor, Celeron processor, nor Chromebook (Compatibility will be determined once screenshots are received as not all systems meeting these specs are accepted).
- 64-bit Operating System.
- Windows 10 or 11 (most MAC models that are 2017 or newer are compatible but need to be running Big Sur, Monterey, or Ventura and future software updates will be required).
- 8GB or more of System Memory (RAM).
- Not all antiviruses are compatible with our systems and could require removal if problems arise.
- The computer must finish the boot-up process in less than 3 minutes.
- A webcam for training and meetings.
- A headset or earbuds for the first few days of training.
- Enough USB ports to support the use of a wired headset, mouse, keyboard, and external webcam if you do not have an internal webcam.
- Please note that having a working personal phone is a requirement for the duration of your employment. This personal phone will be used for 2-factor authentication in order to meet a company-wide security requirement and will not be used for your normal work tasks.

**What Does “Anywhere” Means to Us?.**

Other terms out in the world are “remote” “distributed” and “telecommuting” - for us, these words do not speak to the community experience we hope you will have working with us Anywhere.

AnywhereWorks is committed to providing equal opportunity employment; creating, managing, and valuing diversity in our workforce; providing a safe work environment; and fostering a culture of belonging where all employees are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to our future success.

Pay: $19.00 per hour

**Benefits**:

- Paid time off

Schedule:

- Weekends as needed

Application question(s):

- Are you legally authorized to work in Canada?
- This position requires that you are physically located in Alberta. Are physically located in Alberta?
- Are you able to commit to a full-time work schedule of 40 hours per week for the next 6 months between the hours of 6:00 am to 9:00 pm Mountain Time

  • Warehouse Associate

    4 months ago

    Edmonton, Canada Sole Experience Full time

    Retail Sales Associate/ Warehouse Associate Retail Sales Associate/Warehouse Associate Responsibilities: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs...

  • Retail Sales Associate

    6 months ago

    Edmonton, Canada Sole Experience Full time

    Retail Sales Associate Retail Sales Associate Job Responsibilities: - Serves customers by helping them select products. - Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks...

  • Client Experience Specialist

    1 month ago

    Edmonton, Canada Edward Jones Full time

    **Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team**.** At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team...

  • Guest Experience Centre Consultant

    7 months ago

    Edmonton, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Edmonton)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Customer Experience Associate

    6 months ago

    Edmonton, Canada CBI Health Full time

    **Customer Experience Associate (Clinic Experience Associate) - Edmonton SW** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists,...

  • Customer Experience Associate

    6 months ago

    Edmonton, Canada CBI Health Full time

    **Customer Experience Associate (Clinic Experience Associate) - Edmonton SE** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists,...

  • Customer Experience Associate

    6 months ago

    Edmonton, Canada CBI Health Full time

    **Customer Experience Associate (Clinic Experience Associate) - Edmonton - South West, AB** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of...

  • Clinic Experience Associate

    6 months ago

    Edmonton, Canada CBI Health Full time

    **Clinic Experience Associate - Edmonton SE, AB** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...

  • Clinic Experience Associate

    6 months ago

    Edmonton, Canada CBI Health Full time

    **Clinic Experience Associate - Edmonton - Burnewood, AB (Part Time)** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists,...

  • Client Service Associate

    6 months ago

    Edmonton, Canada Raymond James Financial, Inc. Full time

    **Client Service Associate** - 2401480 - At Raymond James, _**_we _**_develop, _**_we _**_collaborate, _**_we _**_decide, _**_we _**_deliver, and _**_we _**_improve together_. Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their...

  • Client Support Associate

    2 weeks ago

    Edmonton, Alberta, Canada Golden Management Opportunities inc. Full time

    Job SummaryWe are seeking a highly skilled Client Support Associate to join our team at Golden Management Opportunities inc.

  • Client Services Associate

    6 months ago

    Edmonton, Canada Worksite Safety Full time

    **Position: Client Services Associate** **Employment: Full-time (40 Hours/Week)** **Location: Edmonton, AB (In-Office Only)** **Salary: $45,000 ($52,000 Bilingual French)** We’re looking for an enthusiastic Client Services Associate who is **self-motivated and passionate about amazing customer service**. If you love talking to people, solving problems...

  • Client Success Associate

    6 months ago

    Edmonton, Canada OFX Full time

    **Company Description** Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...

  • Private Client Services Associate

    2 months ago

    Edmonton, Canada Connor, Clark & Lunn Financial Group Full time

    **Private Client Services Associate** **Connor, Clark & Lunn Private Capital Ltd.** **Edmonton, Alberta** We are looking for the next **Private Client Services Associate **to join our Edmonton office. In this role, you will be a member of a collaborative and client-focused team requiring exceptional communication and problem-solving skills. You will...

  • Client Service Associate

    6 months ago

    Edmonton, Canada Bureau Veritas Full time

    Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you! **Here are...

  • Client Experience Specialist

    3 months ago

    Edmonton, Canada SIRKit Full time

    **Organization Summary**: SIRKit is a Managed Service Provider (MSP) established in 2007. We deliver efficient service by focusing on documented, repeatable processes and automation. Our work's efficiency allows us to deliver significant value to our clients while compensating our team fairly. Our clients are accustomed to a friendly, outgoing, and engaging...

  • Associate, Commercial Client Care

    5 months ago

    Edmonton, Canada Acera Insurance Full time

    Associate, Commercial Client Care Jul 11, 2024 Location: Calgary, AB, CA Fort McMurray, AB, CA Red Deer, AB, CA Sylvan Lake, AB, CA Edmonton, AB, CA We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.  Our people are: Encouraged...

  • Client Experience Specialist

    1 month ago

    Edmonton, Canada SysGen Solutions Group Full time

    **Client Experience Specialist (CES)** **SysGen Solutions Group** is a fast-growing, award-winning company that believes building the best experience for our employees and clients is what **makes a company great**. We are a group of hard-working, friendly people focused on disrupting the I.T. industry by continually elevating the I.T. experience. Are you...

  • Client Experience Manager

    2 days ago

    Edmonton, Alberta, Canada Disability Solutions Full time

    CWB Financial Group is a dynamic and inclusive workplace that values diversity and equality. As a Senior Client Support Specialist, you will play a key role in creating unrivaled client and Banking Centre experiences by providing white glove support directly to our clients and Banking Centre staff.About the Job DescriptionThis role involves:Delivering...

  • Manager, Client Experience

    6 months ago

    Edmonton, Canada Sephora Full time

    **Job ID**: 232264 **Store Name/Number**: AB-West Edmonton (0510) **Address**: 8882 170th St., Edmonton, AB T5T 4J2, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes and...