Community Engagement Worker

2 weeks ago

Toronto, Canada Margaret's Housing and Community Support Services Full time

***

Reporting to Community Engagement Coordinator - the Community Engagement Team Worker supports and assists homeless and street-involved individuals accessing Margaret’s Respite Centre, as well as assisting the agency in addressing community concerns. Hours per week may vary, some shiftwork may be required.

**RESPONSIBILITIES INCLUDE**:

- Engage individuals who are at-risk, with the hope of providing immediate needs assessment and then, using a triage-like method, working with these residents to access the services best suited to their need;
- Provide directions, TTC tokens and where necessary, accompaniment to services to best ensure the individuals can access necessary programs;
- Respond to Community concerns from neighbours, businesses, the police and other stakeholders;
- Act as a community resource for conflict resolution, mediation, facilitation, building consensus and strengthening community relationships;
- Work proactively and inclusively with all stakeholders to support productive community relations between clients and the Respite Centre
- Facilitate positive interaction between the police and those at risk that builds trust and communication;
- Report any safety issues or serious incidents that arise to Management Staff;
- Provide first aid as required;
- Identify overdose risk and administer naloxone as required;
- Build trusting and respectful relationships with individuals in the area;
- Provide crisis counseling and one-on-one support/brief intervention;
- Compile and maintain relevant referral sources and pertinent programs that benefit individual participants;
- Gather and present program statistics and other pertinent information in daily, monthly and annual reports; and
- Other duties as assigned by senior management.

**QUALIFICATIONS INCLUDE**:

- College University Degree or equivalent in related field;
- Good Verbal and Written skills; and
- Computer skills including Microsoft office and outlook.

Shifts are typically 11 AM to 7 PM.

Margarets is an equal opportunity employer. Should you need accommodation for the interview process, please do not hesitate to reach out prior to your scheduled interview.

We thank all individuals for applying, however only those selected for an interview will be contacted. No phone calls.

All employees are required to follow organizational and public health guidelines related to COVID-19 including, but not limited to, wearing a mask in the workplace. All employees are required to be fully vaccinated.

**Job Types**: Full-time, Fixed term contract, Part-time, Casual

**Salary**: $16.86-$20.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekend availability

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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