Leisure Operations Support
1 week ago
**Operations Support Specialist - Remote**
**Position Overview**
- Strong ticketing sales agent with at least 5 years GDS experience (Apollo, Sabre, or both preferred) is needed for a national GDS leisure support role. We are looking for someone with proven ticketing skills to support leisure agents in troubleshooting GDS issues, proving training with scripts, etc, and possibly issuing air tickets for the ITAs that need assistance.
- Home based position or office based where available.
**Responsibilities**
- Respond to written requests in timely fashion
- Monitor GDS queues for schedule changes
- Create Sabre & Apollo logins
- Troubleshoot GDS questions and issues from agents
- Provide training on scripts and GDS related processes/functionality
- Liaise between advisor and internal support teams (Accounting, Marketing, Technical Support and Payroll/HR) in conjunction with troubleshooting of issues
- Assist internal support teams in sorting advisor invoicing/operational issues
- Issue domestic and international tickets for leisure agents/ICs
- Issue exchanges and partial refunds when needed
- Leisure group ticketing
- Look for lowest fares and research airline contracts for negotiated commissions
- Coordinate seat assignments
Basic Qualifications
- 5+ years travel agency experience
- Ability to thrive in a fast paced environment
- Proficiency in Microsoft Office Software
- GDS Experience with Apollo and/or Sabre (both preferred)
- Demonstrated professional customer service skills
- Pragmatic and self-disciplined
- Capability of maintaining a favorable company image when interfacing with outside sources
- Proven pursuit of learning and self-development
- Ability to manage responsibilities in a manner to result in lower costs and better efficiencies for the company
- Ability to demonstrate personal and organizational integrity
- Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
- Effective oral and written communications skills
- Organizational skills that result in high productivity
Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.
About Direct Travel
-
Recreation and Leisure Services-instructor
1 week ago
North York, Canada Toronto Engineering college Full timeJob Description: We are seeking a passionate and experienced Recreation and Leisure Services Instructor to join our team at a Toronto engineering college. As an instructor, you will be responsible for teaching courses related to recreation and leisure services within our program. Your expertise in program planning, event management, leisure education, and...
-
Operations Supervisor
2 weeks ago
North York, Canada LFC-ZMF Operations Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: College/CEGEP - Experience: 5 years or more **Work setting**: - Restaurant and food service **Tasks**: - Requisition or order materials, equipment and supplies - Co-ordinate activities with other work units or departments - Consult with clients after sale to provide...
-
Recreation Attendant
4 weeks ago
North York, Canada Lifestyle Recreation & Leisure Services Inc. Full timeAre you looking for an interesting and rewarding part time experience? Our part time staff works in the recreation facility providing customer service, pool maintenance and running variety of leisure activities. The part time shifts are Weekdays & Weekends. We are looking for presentable, reliable part-time staff that are self-motivated, personable and...
-
Recreation Attendant
2 weeks ago
North York, Canada Lifestyle Recreation & Leisure Services Inc. Full time**OBJECTIVE**: **PART TIME RECREATION STAFF**: We are looking for presentable, reliable part-time staff that are self-motivated, personable and interested in the fitness/social field, experience in the recreation field is a definite asset. Our part time staff works in the recreation facility providing customer service, pool maintenance and running variety...
-
Special Needs Support Staff
2 weeks ago
North York, Canada PLASP Child Care Services Full time**City**: North York **Component**: School Age Children - Before & After School Program **Total Hours Per Day**: 5 (Split Shift) **SPECIAL NEEDS SUPPORT STAFF** - BEFORE SCHOOL AND/ OR AFTER SCHOOL PROGRAM** PLASP Child Care Services is a charitable organization operating on a not-for-profit basis, providing high quality early learning and child care,...
-
Operation Support
2 weeks ago
North York, Canada Winters Instruments Full time**Title**: Operation Support **Division/Department**: Canada Division **Location**: Toronto, Canada **Reports to**:Production Manager - **Join a world leader in the instrumentation industry!**_ Winters Instruments is a leading, global manufacturer of industrial instrumentation. Our products are brought to market by an extensive network of distribution...
-
Community Support
1 week ago
North York, Canada Kinnect Support Services Full time**Work related duties**: - To translate spoken language to sign language and sign language to spoken language between people who are hearing and people who are deaf/hard of hearing. - Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. - **Communicate effectively with a client who is hard of...
-
Personal Support Worker
3 weeks ago
North York, Canada Viforce Solutions Inc Full timeViforce Solutions Inc offer a wide range of services, including professional consulting, education, training, and human resource solutions for corporate and small business clients. This OPPORTUNITY is OPEN TO INTERNATIONAL CANDIDATES!! **LMIA** Support Provided!! **Personal Support Worker** - **1 year experience** is required. - Morning and afternoon...
-
Part-Time Leisure Time Clerk I
6 days ago
North Battleford, Canada Federated Co-operatives Limited Full timeWhat you'll do: Provide safe, courteous, efficient, and customer-focused service in our Leisure Time Department. Perform duties and responsibilities of a cashier when required. Achieve a high level of sales by assisting guests, where required, in making good purchasing decisions by providing accurate information about the products which are sold...
-
Travel Consultant Farsi Speaking
1 week ago
North Vancouver, Canada Trip Support Inc Full time**Job description: Farsi speaking Only** **About the Company**: Trip Support is a North American travel company established in Canada Toronto and Vancouver and the USA, that specializes in flight, tours, and vacation packages. Here at Trip Support, we believe that travel should be affordable for all. By establishing positive and lasting relationships with...
-
Desktop Support Operator
2 weeks ago
North York, Canada Gatestone & Co. Inc Full time**About Us**: We have been in business since 1978, establishing ourselves as a leader in Accounts Receivable Management and Business Process Outsourcing for both the private and public sectors. Some of our clients include Fortune 500 companies! **Desktop Support Job Purpose**: Reporting to the Computer Operations Manager, this entry-level position is...
-
Early Childhood Educator
2 weeks ago
North York, Canada Kinnect Support Full timeJob description Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers superior support to Agencies, Organizations, and Institutions that work with adolescents’ youth, adults, and seniors who experience behavioral, social, emotional, physical, and...
-
Community Support Worker
2 weeks ago
North Edmonton, Canada Family Connections Inc. Full timeThe Community Support Worker position is the front-line position working with a team for persons with complex needs. They are part of a team that ensures the individual has a high quality of life in areas including daily living, recreation and leisure, and community inclusion. We are currently seeking dedicated individuals to work a evenings and...
-
Support Services Operator Lead
3 weeks ago
North York, Canada Aramark Full timeThe Support Services Operator Lead is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. **Responsibilities**: - Controls the labor costs by supervising daily staffing levels as needed while driving...
-
Part-time Supported Independent Living
3 weeks ago
North York, Canada Meta Centre Full time_**A place where ALL abilities can thrive! We have been providing support services for over 30 years and have grown to 5 Day Programs, 22 Residences, as well as Respite and Supported Independent Living services in multiple locations in the GTA. We tailor all programming to respect and meet the individual needs of people with developmental disabilities,...
-
Locates Coordinator/ Operations Support
2 weeks ago
North York, Canada Fer-Pal Infrastructure Full timeThe **Locates Coordinator/ Operations Support** assists the Project Manager and Project Coordinators in the planning, execution, and finalization of locating various utilities for construction projects according to strict deadlines and within budget and timelines. This includes airing resources and coordinating the efforts of team members and third-party...
-
Recreation Therapy Assistant
2 weeks ago
North York, Canada Humber Meadows Long-Term Care Full timeThis is a temporary full-time contract for at least 6 months. The Recreation Therapy Assistant reports to the Director of Resident Programs and provides essential services to the residents at Humber Meadows, ensuring that every Resident's needs are met. The RTA is required to perform his/her duties in a positive and professional manner that is consistent...
-
Cloud Operations
7 days ago
North York, Canada Limelight Software Full time**Welcome to Limelight Software!** *** **Who We Are** At Limelight, we are on a mission to modernize how companies collect and analyze their data while providing an exceptional customer experience. Our platform, Limelight is transforming spreadsheets into a real-time, collaborative financial planning and analysis workspace. As leaders in innovation, we are...
-
Part-time Respite Instructor
2 weeks ago
North York, Canada Meta Centre Full time_**A place where ALL abilities can thrive! We have been providing support services for over 30 years and have grown to 5 Day Programs, 22 Residences, as well as Respite and Supported Independent Living services in multiple locations in the GTA. We tailor all programming to respect and meet the individual needs of people with developmental disabilities,...
-
Head of The Department
2 weeks ago
North York, Canada Toronto Engineering college Full timeJob Description: Head of Department for Toronto Engineering College (Tourism Division) We are seeking an experienced and dynamic Head of Department to lead the Tourism Division at our prestigious Engineering College in Toronto. As the Head of Department, you will oversee programs such as Hospitality and Tourism Operations, Hotel and Restaurant Operations,...