Tax Information Officer
6 days ago
**Job Information**
Job Requisition ID: 62034
Ministry: Treasury Board & Finance
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: September 25, 2024
Classification: Finance 1
**Salary**: $2,165.27 to $2,814.70 bi-weekly ($56,514 - $73,463/year)
The Alberta Public Service (APS) is taking a One Finance approach to the delivery of financial services. Financial services include the delivery of financial planning, reporting and operations, as well as ongoing engagement with policy and program areas to provide strategic decision-making support. There are three top leadership priorities that support this One Finance approach: proactively supporting our talent across the finance community; providing collaborative and responsive services to our business partners; and actively engaging in continuous improvement of the way we support each other and do business within our teams and across the entire finance community.
**Role Responsibilities**:
The Ministry of Treasury Board and Finance has an exciting opportunity for you as a Tax Information Officer
Job Responsibilities:
- Promote, educate and deliver timely high-quality services to meet the needs of our program stakeholders.
- Educate and explain to the public all the different TRA programs, related policies and procedures, specific rights, and obligations,
- Responds to written, telephone (via a contact center) and in-person enquiries of varying complexity from all TRA clients for all TRA programs. Such enquiries may include different program eligibility and requirements, explanation of basis of assessment/rebate amounts, reasons for refusal, interest and penalty charged, reconciliation of accounts, making payment, etc.,
- Educates and promotes on-line services such as the Alberta.ca account and Tax and Revenue Administrations Client Self-Service (TRACS) and other on-line delivery offering.
- Ensure correct amount is refunded or reimbursed to qualifying clients through the officer’s analysis.
- Ensure correct assessment of corporate and commodity tax returns.
- Ensure accuracy of the tax rolls of the different programs administered.
- Process non-routine accounting adjustments (transfers of funds between accounts and/or tax year ends, penalty reversals, interest adjustments, reimbursements), account reconciliations at the client level.
**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
In this role, you will contribute to our team by demonstrating the following behavioral competencies:
**Build Collaborative Environments -** You demonstrate that you genuinely value and respect different viewpoints and expertise and are willing to learn from others.
**Creative Problem Solving -** You are willing to explore different methods in how we complete our work, with a goal to achieving more efficient and effective outcomes.
**Drive for Results -** You take past experiences into consideration when making plans and adjust those plans based on past learnings.
**Develop Self and Others -** You understand the strengths and development needs of your co-workers. You actively coach and mentor relative to day-to-day work.
**Systems Thinking -** Seeks information and analyzes long-term outcomes. Focuses on the goals and values in addition to the process.
**Qualifications**:
Required:
- Two-year diploma in Accounting or related field such as Business (or other related program) plus a minimum of 2 years related experience.
- Equivalency: Directly related education considered on the basis of 1-year of education for 1-year of experience
Assets:
- Knowledge of provincial and federal legislation and policies.
- Ability to interpret supporting documentation including financial statements and make decision on the appropriate action required to answer enquires.
- Knowledge of tax, interest and penalty calculations.
- Knowledge of Generally Accepted Accounting Principles (GAAP).
- Knowledge of TRA operational areas, their policies and processes.
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to
**Notes**:
In your resume, please include dates (including months and years) associated with all education and work experience. As well, please indicate whether your work experience is casual, part-time or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).
What we offer:
- Working for the Alberta Public Service
- Public Service Pension Plan (PSPP)
- Alberta Public Service Benefit Information
- Professional learning and development
- Research Alberta Public Ser
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