Computer and Network Technician

2 months ago

Ottawa, Canada Wired for the Future Ltd. Full time

**About Us**

Wired for the Future Ltd. is a boutique MSP/TSP with a primary office located in Vaughan, ON. Wired for the Future provides services for small and medium sized businesses across not only Ontario, but also Canada and around the world. To this end, we are currently in the process of opening a brand new location in the Ottawa, ON region. We are fast-paced, engaging, and collaborative. We strive to make our clients lives easier by providing all the best supports through our friendly and qualified team. We take pride in providing the ultimate level of service to our clients and in being their ultimate IT provider. This means we provide all technological services our clients may need. Functioning as their IT department, our clients know that whatever they need or dream of, **we make IT happen**

Our work environment includes:

- Modern office setting
- Growth opportunities
- Casual work attire
- On-the-job training
- Safe work environment
- Relaxed atmosphere

**Responsibilities**:

- Install, configure, and troubleshoot computer hardware, software, and peripherals.
- Set up and maintain computer networks, including routers, switches, and firewalls.
- Monitor network performance and ensure network security.
- Collaborate with other IT professionals to design and implement network infrastructure.
- Provide technical support to end-users for hardware, software, and network-related issues.
- Perform routine maintenance tasks such as system updates and backups.
- Create and maintain documentation of network configurations and procedures.
- As you will be the initial on-site Ottawa technician, you must be a self starter who can function well individually but also, and most importantly, as a team. You will have the support and guidance of our entire Vaughan team making the ability to reach out and work together while apart, essential.

**Skills**:

- Strong knowledge of computer networking principles and protocols (TCP/IP, Ethernet).
- Experience with network security technologies and best practices.
- Cable Management
- Office 365 / Microsoft 365
- VoIP
- Previous knowledge of Medical and Dental PMS would be considered an asset.

Given that we travel to our clients, you must have a reliable car with a valid Ontario G-Class Drivers License and clean driving record.

**Salary**: $55,000.00-$62,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- In your own words (please do not copy and paste), describe the daily duties of a technician working at an MSP.
- In your own words (please do not copy and paste), what is an MSP and how is it different from a TSP?

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Computer networking: 2 years (preferred)
- Computer technician: 2 years (preferred)

Licence/Certification:

- Class G Licence (required)
- AZ-900 (preferred)
- Working at Heights Certificate (preferred)

Work Location: In person

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