![Fidelity Investments](https://media.trabajo.org/img/noimg.jpg)
Cs Content Management Specialist
7 days ago
Job Description
You will be working on a predefined hybrid schedule as part of Fidelity’s dynamic working arrangement.
Current work authorization for Canada is required for all openings.
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
CS Content Management Specialist
How You’ll Make an Impact:
Position Overview
The CS Content Management Specialist, Bilingual works under the direction of the Team Manager, Project Analysis and Communications. This individual is responsible to maintaining, sourcing, organizing, creating, and improving French and English content to allow Client Service employees to access high quality information quickly and easily.
A key objective of the role is to ensure cross-divisional alignment of content around all policies and procedures that affect the operational capabilities of the division. This role has oversight responsibilities for the CS knowledge base site which is the primary repository for all information related to transaction and call processing.
Key Accountabilities
Content management
- Work with the lines of business to ensure resource content of high quality, up to date and accessible (i.e. content access requirements)
- Maintain existing and new content (i.e. Content lifecycle management)
- Design visual layout and article structure to serve individual department needs
- Restructure content to be visually appealing
- Enhance search efficiency and capabilities to make access to information quick and easy
- Transition content to new knowledge base platform
- Translation of content
- Seek out opportunities to provide content to external clients to facilitate self service
Streamline processes for updating and sourcing new content.
- Provide innovative ways to optimize our processes to be efficient and cost effective
- Coordinate edit / publish procedure manuals and provide consultation with business unit, as required
- Perform mentor function for content feedback channel
Represent CS content management on divisional initiatives requiring content updates and content sourcing.
- Project management and relationship building to work collaboratively with multiple business units, including:
- Compliance
- Translation
- Social Media
- Digital marketing
Support internal CS Communications team as required.
- Support CS Management team in efforts to provide counsel, strategy and writing support, as required
What We Are Looking For:
Experience
- 3+ years’ experience in a content management function, ideally within the financial services industry (or equivalent) (required)
Education
- University Degree in Marketing, Communications, Journalism, or relevant field (required) or equivalent experience
- Strong communication skills (verbal & written) in English and French (required)
This is the right opportunity for you if you
- Demonstrated knowledge of website management and content management systems
- Knowledge of search engine optimization (SEO) and web traffic metrics
- Great organizational and time-management skills
- Basic knowledge of Salesforce Knowledge but is not required
- Strong English and French communication skills (written and verbal)
- Solid understanding of the financial services industry
- Good command of English and French financial services terminology
Some of the ways we’ll help you feel valued and supported as part of our team:
- Flexible working arrangements - 100% remote, hybrid, and in office options
- Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
- Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
- Parental leave top-up to 100% of your salary for a period of 25 weeks
- Up to $650 for home office equipment
- Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
- Diversity and inclusion programs, including an active network of Employee Resource Groups
- Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
We care a lot about fostering a compassionate, people-centric cul
-
Cs Content Management Specialist
2 weeks ago
Toronto, Ontario, Canada Fidelity Investments Full timeJob DescriptionYou will be working on a predefined hybrid schedule as part of Fidelity's dynamic working arrangement.Current work authorization for Canada is required for all openings.At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment...
-
CS Content Management Specialist
2 weeks ago
Toronto, Ontario, Canada Fidelity Investments Full timeDescription Le titulaire du poste est tenu d'examiner et de traiter les documents dans les deux langues officielles (français et anglais) afin de satisfaire aux obligations réglementaires de notre secteur. Cette personne doit faire preuve de compétences avancées en communication dans les deux langues. Dans le cadre du modèle de travail...
-
Toronto, Canada Fidelity Investments Full timeDescription Le titulaire du poste est tenu d’examiner et de traiter les documents dans les deux langues officielles (français et anglais) afin de satisfaire aux obligations réglementaires de notre secteur. Cette personne doit faire preuve de compétences avancées en communication dans les deux langues. Dans le cadre du modèle de travail...
-
Content Marketing Specialist
3 weeks ago
Toronto, Canada Sterling Karamar Property Management Full time**Purpose**: The role of the Content Marketing Specialist is to plan and execute marketing campaigns and tactics to drive qualified traffic to respective properties. Using primarily social media and digital advertising, lead generation can also be supplemented with print and other campaign tactics. Decision making needs to be supported with lead generation...
-
Content Specialist
2 weeks ago
Toronto, Canada Mint Full timeThe Role North Star: The Content Specialist is a social-savvy communicator and ideator who can plan & develop content for our clients through innovative ideas, flexible tonality, strategic thinking and highly crafted writing. They’ll manage multiple accounts and platforms simultaneously; leveraging their expertise of social media and content trends,...
-
Content Specialist
2 weeks ago
Toronto, Canada Mint Full timeThe RoleNorth Star: The Content Specialist is a social-savvy communicator and ideator who can plan & develop content for our clients through innovative ideas, flexible tonality, strategic thinking and highly crafted writing. They’ll manage multiple accounts and platforms simultaneously; leveraging their expertise of social media and content trends,...
-
Content Specialist
7 hours ago
Toronto, Canada Mint Full timeThe RoleNorth Star: The Content Specialist is a social-savvy communicator and ideator who can plan & develop content for our clients through innovative ideas, flexible tonality, strategic thinking and highly crafted writing. They’ll manage multiple accounts and platforms simultaneously; leveraging their expertise of social media and content trends,...
-
Content Specialist
2 weeks ago
Toronto, Canada Mint Full timeThe RoleNorth Star: The Content Specialist is a social-savvy communicator and ideator who can plan & develop content for our clients through innovative ideas, flexible tonality, strategic thinking and highly crafted writing. They’ll manage multiple accounts and platforms simultaneously; leveraging their expertise of social media and content trends,...
-
Content Specialist
4 days ago
Old Toronto, Canada Mint Full timeThe Role North Star: The Content Specialist is a social-savvy communicator and ideator who can plan & develop content for our clients through innovative ideas, flexible tonality, strategic thinking and highly crafted writing. They’ll manage multiple accounts and platforms simultaneously; leveraging their expertise of social media and content trends,...
-
Content Specialist
3 days ago
Old Toronto, Canada Mint Full timeThe Role North Star: The Content Specialist is a social-savvy communicator and ideator who can plan & develop content for our clients through innovative ideas, flexible tonality, strategic thinking and highly crafted writing. They’ll manage multiple accounts and platforms simultaneously; leveraging their expertise of social media and content trends,...
-
Content Specialist
2 weeks ago
Toronto, Canada Mint Full timeThe Role North Star: The Content Specialist is a social-savvy communicator and ideator who can plan & develop content for our clients through innovative ideas, flexible tonality, strategic thinking and highly crafted writing. They’ll manage multiple accounts and platforms simultaneously; leveragin
-
Sales and Cs Operations Specialist
2 weeks ago
Toronto, Ontario, Canada Valence Full timeAbout UsValence is the only learning and development digital platform for managers opening up a dialogue to enhance team health and effectiveness in real time. Our mission is to help the world work better, together.Our clients are typically Fortune 500s like The Coca-Cola Company, Nestle, ExxonMobil, Wells Fargo, The Vanguard Group and more.Being at Valence...
-
Content Marketing Specialist
2 weeks ago
Toronto, Ontario, Canada STAN AI Full timeJoin STAN's Go To Market Team as a Content Marketing Specialist!Are you ready to make a significant impact on the growth of STAN's brand? As a Content Marketing Specialist, you will be responsible for maintaining the website, creating go-to-market collateral, and crafting engaging content. This role is vital in shaping the strategic direction of STAN's...
-
Content Specialist
2 weeks ago
Toronto, Canada University of St. Michael’s College Full time**Closes: February 9, 2024**: - Department- Communications — Supervised by: Editorial Manager- - Compensation- $32.79 per hour- - Hours- 20 hours per week- - How to Apply- Terms**UNIVERSITY OF ST. MICHAEL’S COLLEGE** **JOB OPPORTUNITY** **Position Title**:Content Specialist **Department**: Communications **Supervisor**: Editorial Manager **Hours**: 20...
-
Content Specialist
2 weeks ago
Toronto, Canada University of St. Michael's College Full time**UNIVERSITY OF ST. MICHAEL’S COLLEGE** **JOB OPPORTUNITY** **Position Title**: Content Specialist **Department**: Communications **Supervisor**: Editorial Manager **Hours**: 20 hours per week **Compensation**: $32.79 per hour **Terms**: Part-time, 1-Year Contract **Posting Date**: February 2, 2024 **Closing Date**: February 9, 2024 **Attention:...
-
Content Marketing Specialist
3 weeks ago
Toronto, Canada Tenovos Full timeAt Tenovos, we help some of the world's most iconic brands such as Amazon, Canadian Tire, Marvel, and Mattel tell the ultimate story with their content. We seek a Content Marketing Specialist to help Tenovos tell our ultimate story with our content to attract more amazing brands. Tenovos is a data-first digital asset management platform, intuitively...
-
Content Marketing Specialist
4 weeks ago
Toronto, Canada Lifemark Health Group Full time**Content Marketing Specialist - Full time - Toronto, ON** The Content Marketing Specialist plays a key role within the marketing team. This role is responsible for planning and development of best-in-class marketing and editorial content that resonates with patients and clients while elevating the Lifemark Health Group brand. Your collaborative nature has...
-
Media Production
2 weeks ago
Toronto, Canada Baycrest Full time**Baycrest Hospital** has an opportunity for a **MEDIA PRODUCTION &** **CONTENT MANAGEMENT SPECIALIST** **Culture and Arts Department** **Position Type**: Temporary Full-Time (up to 12months)**: **Bi-Weekly Hours**: 70 Hours**: **Posting Number**: 7968**: **Union**:Non-Union **Date Posted**:June 19, 2024**: **Internal Closing Date**: June 26,...
-
Digital Experience
4 weeks ago
Toronto, Canada Ontario Pension Board Full time**Digital Experience & Content Specialist (Content Strategy)** **(Strategic Communications and Client Engagement)** If you are a results-oriented digital strategy professional with experience creating compelling experiences in a fast-paced professional services environment and are passionate about user experience, this is a wonderful opportunity. As a key...
-
Freelance Content Specialist
2 weeks ago
Toronto, Ontario, Canada OneLocal Full timeWe are looking for a creative and detail-oriented Freelance Content Specialist to join our team and help us build high-quality websites using our automated website generation system. As a Freelance Content Specialist , you will take generated content and elevate it to the next level, ensuring it is accurate, engaging, and meets the specific needs of...