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Ip Business Solution Analyst

4 months ago

Montréal, Canada Alithya Full time

**IP Business Solution Analyst** **:montreal
**Montreal, Quebec, Canada****:
Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us We are looking for creative, innovative, and collaborative people like you to join our team.

At the heart of Alithya’s values is the well-being of our employees and their families. That's why we continue to follow the Public Health Agency of Canada’s recommendations closely.

We remain close to you while keeping our distance via Phone, Microsoft Teams, Zoom or however you like.
- Take your ambitions to the next level
- Define IP solutions for business customer deliverables;
- Assist in the kick-off with operations for complex deliverables;
- Analyze and propose solutions for business IP services;
- Develop and implement new services, features and products within the business area;
- Provide Level 3 support for deployed solutions;
- Be part of the rotation for Level 3 support of customer services on a 24/7 basis;
- Document complex solutions deployed to customers;
- Suggest improvements for deliveries;
- Assist customers with complex issues or deliveries.
- When it just clicks

Does this sound like you?
- University degree in technology;
- Approximately five (5) years of related experience;
- Good experience with Cisco and Juniper products;
- Experience:

- in a connectivity service provider or managed services environment;
- in routing (OSPF, ISIS, BGP, MPLS);
- with firewalls (FortiGate, ASA) (an asset).
- Proven track record resolving complex bugs in telecom, security and server equipment.
- Networking certification (CCNP, JNCP and above, NSE4 and above, etc.) (an asset);
- Knowledge of signalling protocols (SIP, H323, MGCP, SCCP) (an asset);
- Communication with teams in French and English. Level expected:

- French: 4/4
- English: 3/4
47838 #LI-Hybrid
- Life at Alithya
- 37.5 hours per week;
- Opportunities to develop and grow your career;
- Work with diverse technologies, projects, clients and sectors;
- Spend your days in a creative and innovative environment;
- Share experience and knowledge as part of an agile and dynamic team;
- A great balance between work and personal life;
- Access to exciting educational opportunities (internal, conferences, events, courses, certifications, etc.);
- Personal recognition of your important professional contributions;
- Great cultural diversity across our teams.

**Why join our team?**:
Because creativity, passion, integrity and wellness are the company’s core values, we are looking for people like you who are enthusiastic, innovative, open-minded, team players and eager to learn.

Working at Alithya is a chance to be part of an energetic, dynamic, and growing team of more than 2,000 professionals in Canada, the United States and France. Our diverse practices and the extensive major projects entrusted to us by our prestigious clients allows us to offer many high growth potential opportunities to our employees in well-established technologies.

Alithya Group is an advocate for workforce diversity and as such, encourages the participation of women in management roles. We belong to the 30% Club, which encourages women’s access to leadership positions.