Café Manager
6 months ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: Experience an asset
- or equivalent experience
**Work setting**:
- Urban area
**Budgetary responsibility**:
- $500,001 - $1,500,000
**Tasks**:
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Enforce provincial/territorial liquor legislation and regulations
- Organize and maintain inventory
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Develop, implement and analyze budgets
- Participate in marketing plans and implementation
- Set staff work schedules and monitor staff performance
- Leading/instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
**Supervision**:
- 5-10 people
- Food service counter attendants and food preparers
**Certificates, licences, memberships, and courses**:
- Smart Serve
- Safe Food Handling certificate
**Computer and technology knowledge**:
- MS Excel
- Point of sale system
**Security and safety**:
- Basic security clearance
- Driver's validity licence check
- Reference required
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
**Personal suitability**:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
**Screening questions**:
- Are you available for shift or on-call work?
- Are you willing to relocate for this position?
**Health benefits**:
- Dental plan
- Health care plan
**Financial benefits**:
- Gratuities
**Other benefits**:
- Other benefits
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