Parts & Service Assistant

2 days ago

Delta, Canada Fraserway RV Full time

**Are You Ready For Your Next Adventure**
- **Role**: Parts & Service Assistant
- **Location**: Delta, BC
- **Department**: Rentals
- **Reports To**: Operation Supervisor

**About Fraserway RV**
Since 1969, Fraserway RV, as a family venture, has been driven by a simple goal - to anticipate, exceed, and earn lifelong trust from our customers. Decades of RVing experience has shaped us to become Canada’s sole coast-to-coast RV Sales & Rentals Dealer and we are looking for the best to join our team for our ongoing growth journey.

We’re proud to have been recognized with the RV Business Top 50 Dealer Award and the exclusive Blue Ribbon Award for excellence in customer care, staff training, marketing, and community service.”

**OUR VISION**
To be Canada’s #1 RV Adventure Company, inspiring individuals and families to fall in love with the RV lifestyle, create lifelong memories, and connect with nature through the joys of RVing.

**OUR MISSION**
As a team, we do everything possible to ensure our customers’ RV adventure dreams are realized.
We bring passion, expertise and community commitment to each of our business offerings: Sales, Service, Parts and Rentals. We are proud to serve not only our customers but the communities in which we live and work. Communities are part of our celebrations; we give back a portion from each sale to causes that make a difference and our teams volunteer in building connections that make us stronger.

**Job Duties**
- Adhere to the company Mission, Vision & Values
- Answering phone calls
- Assist Service & Parts Advisor with creating and closing work orders and estimates
- Maintaining inventory levels
- Assist with ordering and receiving Parts
- Provide Customer Service at Point of Sale
- Ensure follow up with customers
- Assist in warranty with manufacturers and warranty administration as directed by the Service & Parts Advisor
- Maintain a neat desk service counter area
- Any other items, as directed by the Fixed Operations Manager

**Requirements**:

- Secondary education
- Customer Service experience
- Retail experience
- Reliable transportation
- Experience with RV’s is considered an asset
- Company Matching World Vision Child sponsorship program

In addition to becoming part of an exceptional team, we offer:

- **Career Growth Opportunities**: Advance your skills and take your career to new heights.
- **Comprehensive Healthcare Benefits Package**: Enjoy peace of mind with our competitive benefits.
- **Employee/Family Bursary Program**: Support for your continued education.
- **Employer-Matched RRSP Program**: Secure your financial future with our matching program.
- **Friendly Work Environment**: Join an ambitious team that values collaboration.
- **Discounts on RV Purchases, Rentals, and Parts**: Enjoy great savings on our products.

If you're excited for your next adventure and want to join a forward-thinking company that values passion, expertise, and community, we want to hear from you

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