Customer Service Managing Supervisor
2 weeks ago
Education: Master's degree
- Experience: 5 years or more
- or equivalent experience
**Work setting**:
- Willing to relocate
- Relocation costs not covered by employer
- Private employment service agency
**Tasks**:
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Implement price and credits policies
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
**Computer and technology knowledge**:
- Electronic scheduler
- Word processing software
- Inventory control software
- Business diagram software
- Spreadsheet
**Transportation/travel information**:
- Valid driver's licence
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Long term benefits**:
- Group insurance benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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