Concierge Site Supervisor

3 weeks ago


Richmond Hill, Canada VGRECRUIT Full time
Concierge Site Supervisor Job location: GTA, Toronto Pay: $20-$22/hr (40 hrs a week, usually Monday – Friday, 7 am – 3 pm) Responsibilities

Create strong relationships with (property management and condo board members Support concierge staff Review reports, daily logs, identify issues and update submissions Display a professional image and courteous manner in all communication to clients Schedule and oversee staff in building Provide coverage for staff who are away, sick or on leave. If unable to find coverage, supervisor must cover the shift Escalate site related concerns issues directly with the area manager Keep an up-to-date record to report on day-today operations Maintain a list of emergency procedure and phone numbers Conduct daily parcel audits and immediately notify the area manager of any discrepancies Provide performance feedback to area manager on regular basis Ensure building surveillance equipment/systems are working and accessible to staff Ensure condominium safety an emergency procedure is followed Resolve employee complaints or escalate to area manager Other duties as assigned

Qualifications:

Experience in security / concierge services +2 years Valid Ontario security license is a must Able to commute to various GTA locations Excellent written and verbal communication skills Superior customer service skills, including exceptional telephone etiquette Organizational skills and ability to multitask in a fast-paced environment Security experience an asset Must have Security License Must have at least 2-3 years experienceMust have at least 2 years High-rise Security experienceMuts have reliable transportation to GTA sites

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