Operations Manager

5 months ago

Lachine, Canada Day & Ross Full time

**Trouvez votre place chez Day & Ross.**

Gestionnaire des opérations
À temps plein

Montréal, QC

Le **Gestionnaire des opérations** est responsable de superviser le fonctionnement d'une opération de livraison et de logistique importante et sensible au temps, qui répond aux attentes et aux besoins des clients. Cela comprend toutes les opérations quotidiennes, ainsi que la contribution à la budgétisation et à la planification annuelles.  

**Veuillez prendre note**: L’horaire de travail pour ce rôle est du lundi au vendredi avec des heures normales de jour ; cependant, il peut être nécessaire de travailler des heures différentes ou supplémentaires de temps à autre, comme le quart de nuit pour soutenir l’équipe.

**Comment vous pouvez aider**

Gestion des opérations:

- Travaille avec l’équipe de direction de Logistique Dédiée pour s’assurer que les opérations satisfassent ou dépassent les exigences des clients et de l’entreprise en matière de coût unitaire, de qualité du service et de réactivité.
- Travaille en étroite collaboration avec le Directeur des opérations sur les plans et objectifs opérationnels et contribue aux innovations futures.
- S’assure qu’un programme d’entretien préventif est en place et efficace pour la flotte et l’équipement.
- Développe, met en œuvre et suit mensuellement un « tableau de bord » opérationnel pour la compréhension visuelle de la performance par rapport aux éléments du plan.
- Gère les relations avec les courtiers, les courtiers-conducteurs, les clients et les services de soutien.
- Dirige une culture de travail sécuritaire et veille à ce que toutes les exigences en matière de sécurité soient respectées.

Leadership:

- Offre un leadership aux superviseurs afin d’assurer le respect des attentes opérationnelles et des clients.
- Développe une culture de sécurité, de professionnalisme et d’excellence du service dans tous les domaines des opérations.
- Maintien des politiques et des procédures pour assurer la conformité aux exigences fédérales et provinciales en matière de transport.
- S’assure que tous les incidents (blessures, collisions, déversements, etc.) sont rapidement signalés, documentés, que les causes fondamentales sont identifiées et que des mesures correctives et préventives sont mises en œuvre.
- Gère la fonction de répartition afin de s’assurer que les conducteurs sont répartis de manière à respecter les délais de livraison de l’entreprise, y compris les rapports du service à la clientèle pour les relations avec les clients.
- Gère les courtiers et les courtiers-conducteurs, y compris, mais sans s’y limiter, les horaires des conducteurs, l’utilisation de l’équipement et les contrats des conducteurs.
- Fourni de l’encadrement et des conseils par l’entremise du processus de gestion du rendement, y compris l’établissement d’objectifs, des évaluations du rendement, les recommandations salariales, la planification du perfectionnement et la planification de la relève.
- Supervise et gère le perfectionnement professionnel pour soutenir le programme de développement du leadership.
- Motive et assure la participation du personnel et développe des pairs, des gestionnaires et des clients efficaces.

Administration:

- Contribue à l’élaboration des budgets annuels.
- Gère un budget de fonctionnement annuel.
- Veille au respect de toutes les exigences de l’entreprise et du dépôt des rapports qui sont requis en vertu des lois applicables.

**Vos compétences et votre expérience**:

- Anglais requis; Le bilinguisme en français et en anglais est considéré comme un atout.
- Compétences avancées en communication, tant à l’oral qu’à l’écrit.
- Compétences informatiques - précision, produits MS, AS400, programmes basés sur le Web, scanners RF.
- Solides compétences en matière de dépannage et de résolution de problèmes.
- Compétences démontrées en matière de relations avec la clientèle.
- Solides compétences en résolution de conflits.
- Capacité à travailler sous pression et de respecter les délais avec un sens de l’urgence approprié.
- Capacité à défendre les besoins de l’entreprise dans un esprit de collaboration auprès du personnel et de ses collègues.
- Axé sur les résultats.
- Doit être automne et prendre de l’initiative.
- La connaissance de divers types d’équipement est un atout (c.à-d. camions, remorques, transpalettes, etc.).
- Un engagement solide envers la sécurité au travail.
- Responsable de la direction d’un groupe de plus de 60 employés ainsi que d’un grand groupe de courtiers-conducteurs, par l’intermédiaire d’une équipe de superviseurs et / ou de chefs d’équipe.
- Travaille normalement 40 heures par semaine, du lundi au vendredi; peut être amené à travailler des heures différentes ou supplémentaires de temps à autre.
- Jusqu’à 25 % de déplacements peuvent

  • Operational Account Manager

    5 months ago

    Lachine, Canada Hellmann Worldwide Logis Full time

    The Operational Account Manager is a commercial position and has the responsibility of expanding his/her assigned customers’ Gross Profit and volume contribution while ensuring operational excellence, service level performance and customer satisfaction. It is the task of the Operational Account Manager to create value and a win-win situation for both the...

  • Operations Manager

    2 months ago

    Lachine, Canada FedEx Freight Canada Full time

    POSITION OVERVIEW Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures. ESSENTIAL JOB DUTIES / RESPONSIBILITIES - Provide overall direction and support to internal stakeholders, including but not limited to selection, development,...

  • Warehouse Operations Manager

    2 months ago

    Lachine, Canada Newrest Full time

    About NewrestNewrest is a leading global provider of multi-sector catering services, operating in 54 countries and serving a diverse range of clients.Our MissionWe are committed to delivering high-quality, safe, and sustainable food solutions that meet the evolving needs of our customers.Job SummaryWe are seeking an experienced Supply Chain Manager to join...

  • Food Service Operations Manager

    3 weeks ago

    Lachine, Canada Compass Canada Full time

    Director of Food ServicesAbout the RoleWe are seeking a highly skilled and experienced Director of Food Services to join our team at Compass Canada. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our food service units, ensuring that all tasks are completed to the highest standard and that our...

  • Food Service Operations Manager

    3 weeks ago

    Lachine, Canada Compass Canada Full time

    Director of Food ServicesAbout the RoleWe are seeking a highly skilled and experienced Director of Food Services to join our team at Compass Canada. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our food service units, ensuring that all tasks are completed to the highest standard and that our...

  • Food Service Operations Manager

    3 weeks ago

    Lachine, Canada Compass Canada Full time

    Director of Food ServicesAbout the RoleWe are seeking a highly skilled and experienced Director of Food Services to join our team at Compass Canada. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our food service units, ensuring that all tasks are completed to the highest standard and that our...

  • Project Manager

    5 months ago

    Lachine, Canada Siemens Energy Full time

    Experienced Professional **ProjectManager - Operations** **A Snapshot of Your Day** **How You’ll Make anImpact** - Produce and keep up to date the projectbase line and ensure its communication to relevant stakeholders. - Ensure all project deliverables aredelivered on time on cost and on quality. - Lead the resolution of issues and riskswith impact on...

  • Project Manager

    5 months ago

    Lachine, Canada Siemens Energy Full time

    **Project Manager - A65 Operations** **A Snapshot of Your Day** **How You’ll Make an Impact** - Produce and keep up to date the project base line and ensure its communication to relevant stakeholders. - Ensure all project deliverables are delivered on time on cost and on quality. - Lead the resolution of issues and risks with impact on timescale, cost...

  • Operations Coordinator

    4 months ago

    Lachine, Canada Axsera Inc. Full time

    **Operations Coordinator** About Us Axsera is a dedicated and experienced team of telecommunications industry professionals who have been supporting clients with wireless and public safety technology, wireless engineering, repairs and technical services for over 20 years. Our clients are telecom service providers, enterprises, utilities, and government...

  • Operations Supervisor

    2 months ago

    Lachine, Canada Day & Ross Full time

    **At Day & Ross, you’ll go far.** From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport...

  • Operations Supervisor

    5 months ago

    Lachine, Canada DHL Full time

    What makesDHL great? Our People! We know eachemployee’s individualcontributions make us the #1 Express Delivery andLogistics Company in theworld. DHL Expressis committed to maintaining anenvironment that empowersevery team member to make the greatest possibleimpact on our business. Our corporate culture is about personal commitment - toour business,...

  • Vice President of Operations

    4 days ago

    Lachine, Canada Manufacturing Division Full time

    Illumination Lighting is a leader in the custom lighting industry, providing innovative, high-quality lighting solutions to a diverse range of clients. With a focus on design, craftsmanship, and customer satisfaction, we work closely with designers, architects, and homeowners to bring unique lighting visions to life. **Responsibilities**: - Oversee all...

  • Operational Support

    5 months ago

    Lachine, Canada Versacold Full time

    VersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....

  • Operations Manager

    2 months ago

    Lachine, Canada FedEx Freight Canada Full time

    OBJECTIF GÉNÉRAL Responsable de l’encadrement des employés afin de d’assurer la satisfaction des clients en transportant toutes les expéditions dans les délais et sans dommages, tout en respectant les politiques et les procédures de l'entreprise et de la réglementation. RESPONSABILITES ET FONCTIONS ESSENTIELLES - Fournir une orientation...

  • Ground Operations Lead

    4 months ago

    Lachine, Canada Ceva Logistics Full time

    CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level...

  • Ground Operations Lead

    4 months ago

    Lachine, Canada Ceva Logistics Full time

    CEVA Logistics is one of the leading logistics companies globally, with over 1,300 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level...

  • General Manager

    1 month ago

    Lachine, Canada ILLUMINATION LIGHTING Full time

    Illumination Lighting is a leader in the custom lighting industry, providing innovative, high-quality lighting solutions to a diverse range of clients. With a focus on design, craftsmanship, and customer satisfaction, we work closely with designers, architects, and homeowners to bring unique lighting visions to life. **Responsibilities**: - Oversee all...

  • Warehouse Manager

    4 days ago

    Lachine, Canada Manufacturing Division Full time

    **Warehouse Manager - Custom Lighting Company** **We are a rapidly growing custom lighting company seeking an experienced and motivated Warehouse Manager to lead our team. If you have at least 5 years of warehouse management experience in a fast-paced, dynamic environment, we want to hear from you!** **Key Responsibilities**: **- Oversee daily warehouse...

  • Warehouse Manager

    5 months ago

    Lachine, Canada Manufacturing Division Full time

    Operation manager - Custom Lighting Company is seeking an experienced individual who has worked in same or similar working environment and who could attend to daily operation coordination between two warehouses and project managers, organized, excellent at multi-tasking and outlook Microsoft savvy and understand mechanical assembly. Knowledge of Smooth...

  • Warehouse Operator

    5 months ago

    Lachine, Canada Siemens Energy Full time

    **A Snapshot of Your Day**: This role ensures the daily safe and efficient receipt, storage and dispatch of warehouse materials, goods, and products to feed business operations and customer demand. **How You’ll Make an Impact** - Goods receipt process (with all related SAP transactions) - Maintain receiving documents as per defined process (packing slip...