Ais Investor Services, Vice President

5 months ago


Toronto, Canada State Street Corporation Full time

AIS Investor Services, Vice President

**Why this role is important to us**

We play an important role in the overall success of the organization and across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We strive for cutting-edge solutions that are straightforward and scalable. We are responsible for day-to-day operations of groups by managing workflows; we develop and maintain strong client relationships; and we collaborate with other Transfer Agencies business units, as well as other departments within State Street. If you would like to be involved in all aspects of Investor Services Alternatives Investments strategy and operations management, with direct responsibility for the global transfer agency budget, staffing, critical projects, and transformation workstreams you should consider joining our team.

**Who we are looking for**

You should have financial service experience and the ability to manage multiple tasks in a fast-paced and dynamic environment. You will need to supervise with operational focus in area of functional expertise and manage the activities of individual contributors or supervisors in a section or department with accountability for results in terms of costs, strategies and employees.

**What you will be responsible for**

As VP in the Investor Services Alternatives Investment 's Team, you will:

- Responsible for day to day operations of groups by managing workflows.
- Provides staffing recommendations by interviewing and making effective hiring decisions.
- Responsible for performance management of employees.
- May have two or more supervisors+ as direct reports.
- May have ten or more indirect reports.
- Develop and maintain strong client relationships.
- Collaborate with other Investor Service business units as well as other departments within State Street
- Responsible for managing client Service Level Agreements and ensuring they are met.
- Responsible for managing internal and external KPI's and ensuring they are met.
- Develop and implement process improvements and effectively manage change to ensure departmental objectives are met
- Handle and resolve complex operational issues as they arise.
- Manage departments overtime budget effectively, indirectly responsible other department budget matters.
- Manage other projects or tasks as assigned.

**What we value**

These skills will help you succeed in this role
- Taking Ownership and Initiative
- Ensuring accuracy and quality - detail oriented
- Strong organizational and analytical skills
- Time management skills - ability to prioritize
- Providing outstanding service
- Effective Communication
- Fostering Collaboration and Teamwork

**Education & Preferred Qualifications**
- BS/BA required
- Must have 5 - 7 years of private markets and/or hedge operations experience
- Proficient in MS Office

**About State Street**

**What we do. **State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow. **We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

Job ID R-741109
- ABOUT COMPANY
- State Street Corporation
- London, United Kingdom
39000 Employees Investment Banking / M & A

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.



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