Quality Assurance Coordinator

3 weeks ago

Toronto, Canada Jacobs Full time

Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow._
- Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow._

**Your Impact**:
Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

We're looking for a passionate Quality Assurance Coordinator in Greater Toronto Area (GTA) who is excited about working on projects that enable the heart of our client’s business. The Quality Assurance Coordinator is directly responsible for managing interfaces across multiple organizations and teams, providing the expertise and leadership that is required to support the Project Delivery team through the Substantial Completion process. In this position you’ll own your career as you work on some of the most innovative projects of our time.

Duties and Responsibilities:
Providing support to and under the direction of, the project Quality Compliance Lead, through coordination, liaison, and integration with the Project Delivery Teams and External QA teams/representatives:

- Assist in the continual development of the clients Project Quality Assurance Plan (PQAP), collecting project information, conducting research, and coordinating information, Coordinating, and maintaining information inputs and outputs of the Quality Assurance Audits program.
- Participating and/or assisting in Quality Assurance audits (Internal and External).
- Assist in the development of QA Audit Plans and Schedules, inputting data and producing Audit Reports for review, and identifying audit findings.
- Creating and maintaining QA Deliverables tracking logs as required to monitor Contractor’s QMS’ and External Consultant’s QA Deliverables, Drafting, reviewing, monitoring, and reporting on Non-Conformances identified from Quality Assurance audits and QA inspections within the Contract Management System,
- Initiate Non-Conformance Reports (NCRs) and provide technical quality opinion on the correction and corrective actions that are presented by the design-builder’s
- Follow-up and reporting on Corrective Actions and updating Audit and NCR logs accordingly.
- Assist in the review of Consultants and Contractors’ Quality Management Plans (QMP), Quality Assurance Plans (QAP), ITPs and Other Quality Deliverables; and provide feed-back and comments to quality document submittals.
- Maintaining documentation of QA compliance activities, tracking QA deliverables of the various parties to the projects, and collecting, compiling, and reporting QA KRAs and KPIs within various quality dashboards and reports.
- Attending and/or facilitating internal and external Quality meetings representing the project quality function: including Contractor Quality Coordination Meetings, Quality Workshops and Lessons Learned Workshops and recording and preparing Minutes of Meetings as required.
- Assist in the development and provision of Quality Assurance Training at the sub-program and project level, with the objective of raising awareness of quality across the sub-program, inducting all Parties to the Projects to the projects PQAP quality objectives, policies, and procedures. Creating, maintaining, and reporting on associated QA training logs.

Leadership/Relationship/Stakeholder/Interfaces
- Work with multiple Project Delivery Teams, External Consultants, Contractors and 3rd Party Inspection and Testing Agencies
- Develop a collaborative approach across all teams to encourage improvements in quality performance

Project Delivery Knowledge:

- Good knowledge of ISO requirements, particularly ISO 9001:2015
- Fundamental understanding of Quality Management Systems
- Strong report writing and advanced MX Excel and database knowledge

**Here’s What You’ll Need**:
Education/Experience:

- BS degree, certificate from technical program, or skills and experience commensurate and relevant experience.
- 3 to 7 years’ direct QA/QC coordination experience preferred.
- Certified ISO 9001:2015 Quality Lead Auditor
- IRCA/IQA Regis

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