Front of House Team Member
5 months ago
Are you looking to get your foot in the door with a great company that offers flexible schedules, a fun but professional work environment and various shifts/hours?
Smugglers Trail is expanding New location to open very soon
The Trails End is located in historic Fort Langley and will embody Café, Taproom, Bistro vibes with a date night experience in the evenings. We are looking for enthusiastic and passionate team members for all Front of House and Back of House positions.
Front of house positions: Servers, Bartenders, Baristas, Hosts/bussers, Server Supervisor.
- Nov 21st from 3pm-6pm
- Nov 22nd-24th from 9am-12pm
At Smugglers Trail. Unit 140 - 9339 200A Street Langley
**Servers/Mixologists/Bartenders/Baristas**
Duties and Responsibilities will include but are not limited to:
- Greet guests warmly and provide excellent table service
- Be friendly and keen with your guests while maintaining a professional demeanor
- Make our specialty coffees precisely with consistency
- Ability to start shift at 6am if needed
- Open and close restaurant to highest standards
- Ability to work in a fast-paced environment and keep an upbeat and positive attitude
- Take orders accurately and answer questions about food and beverage menus
- Offer recommendations and familiarize yourself with the menus and features/specials
- Knowledge of current culinary trends
- Knowledge of workplace safety and hospitality sanitation procedures
- Organizational skills and high attention to detail
- Communicate effectively with your team to ensure smooth service flow
- Able to address guest concerns and ensure satisfaction
- Mixologists/Bartenders to have sound knowledge of mixology, craft beer and wine service
Qualifications:
- Ability to work in a team environment
- Serving it Right Certification
- Minimum 2 years Barista/serving/bartending experience
- Ability to work independently and possesses basic math skills
- Basic knowledge of beer, wine and cocktails
- Passion for great service and the Fort Langley community
Extra duties for Server Supervisor Position:
- Able to diffuse a guest complaint effectively and calmly
- Provide the team with positive leadership
- Key and alarm holder
- Provide manager codes while on shift
- Ability to lead the team and provide feedback and in the moment training
- Aid in training of all FOH Staff, familiarize yourself with each role and their duties
- Complete daily cash when needed
Extra Qualifications for Server Supervisor:
- Minimum one year experience in a supervisor/leadership position
**Hosts/bussers**:
Duties and Responsibilities:
- Greet guests warmly at the door and thank them as they are leaving
- Seat guests in designated sections, ensuring rotating and fairness between servers
- Ability to estimate wait times and run a waitlist
- Clean/clear tables efficiently and promptly
- Set up reservations and effectively communicate with all team members to ensure smooth service flow
- Aid the bartenders/servers when needed - restocking, filling ice well, emptying garbage's, mopping/sweeping up spills or broken glass
- Support your team members by running drinks and food
- Assist the kitchen during busy periods dishwashing and prepping
- Demonstrate being an active team player by resetting tables and re-stocking stations
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $16.75-$20.00 per hour
**Benefits**:
- Discounted or free food
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Langley, BC V1M 0C8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- serving: 2 years (preferred)
- Bartending: 2 years (preferred)
Licence/Certification:
- Serving it right (preferred)
Work Location: In person
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