Front Desk Attendant/ Night Auditor
4 weeks ago
**Job description**
Reporting to the General Manager, the Front Desk night Auditor is responsible for ensuring prompt, attentive, outstanding guest service to all of our guests and assisting in overseeing the day to day operations in the Front Office to deliver an excellent Guest and Member experience.
**Summary of Responsibilities**:
- Reporting to the General manager and doing night Audits and communicating with morning shift staff.
- offers professional, engaging and friendly service to each guest, making each guest feel welcome in our hotel.
- Promote Wyndham Rewards to our guests and follow these standards.
- Able to deal calmly and professionally with the public and employees in any and all crisis situations
- Day to day supervision and the smooth operation of the Front Office
- Operate according to the policies, procedures, quality standards and services established by the management team
- Ensure efficient operation of the hotel by supervising and supporting the guest services, food and beverage, maintenance and house keeping department.
- Handling of guests’ requests, comments & complaints, ensuring guest’s needs are met and exceeded, make improvements accordingly.
- Stay current with industry/competitive trends and making recommendations for improvement
- Know and follow policies & health and safety standards for the hotel, ensuring a safe working environment for all staff members & guests.
- All other duties as assigned
**ONLY LOCAL RESIDENTS WITH WORK PERMIT NEED APPLY.**
**FOREIGN APPLICANTS WILL NOT BE REVIEWED**
**Requirements**:
- Experience or freshers are welcome
- Excellent communication (written & verbal) and interpersonal skills
- A strong team player, able to work within deadlines and motivate a team
- A good problem solver, who is confident, energetic, flexible and proactive
- Computer literate with knowledge in Microsoft Office, including Microsoft Outlook, Excel, Word, SynXis is an asset
- Willing to work all shifts and weekends, if needed
- Results oriented, positive, service driven with a sense of urgency and ability to prioritize
- A self-starter who adapts to change with ease and is able to handle many tasks simultaneously
- Hospitality Degree or Diploma an asset
- Bilingual is an asset
- Knowledge of safety regulations including GHS, First Aid
Employee Discount at Wyndham properties after probation is completed
**Salary**: $18.00-$22.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site gym
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Gananoque, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Front Desk Agent
2 weeks ago
Gananoque, Canada Riviera Inn and Suites 1000 Islands Full timeJob Overview: **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently - Answer phone calls and direct inquiries to the appropriate departments - Assist guests with requests and provide information about hotel services - Handle reservations and cancellations accurately - Process...
-
Front Desk Associate
1 week ago
Gananoque, Canada Quality Inn and Suites Full timeCustomer Services Oriented, Must know and be comfortable working with computers Hotel or Motel experience and French Language will be appreciated. Must handle and proficient handling cash to do other job as requested. **Responsibilities**: - Keep front desk and Lobby tidy and presentable with all necessary material - Greet and welcome guests - Answer...
-
Front Desk Associate
2 weeks ago
Gananoque, Ontario, Canada Quality Inn and Suites Full timeCustomer Services Oriented,Must know and be comfortable working with computersHotel or Motel experience and French Language will be appreciated.Must handle and proficient handling cashto do other job as requested.Responsibilities: Keep front desk and Lobby tidy and presentable with all necessary material Greet and welcome guests Answer questions and address...
-
Front Desk
2 months ago
Gananoque, Canada Quality Inn and Suites 1000 Islands Full time**Description**: Maintaining an inventory of reservations, vacancies, and room assignments. Processing guest departures including calculating changes and receiving payments. Ensure all front desk area is clean, tidy, and welcoming. Wages: TBD-based on experience Hours - Full time **Requirement**: Strong written and verbal communication skills Good time...
-
Laundry Attendant/ Frontdesk
1 week ago
Gananoque, Canada Quality Inn and Suites 1000 Islands Full timeSorting, washing, drying, pressing, and folding clothing and other têxtile items. - Removing stains from items using the appropriate procedures. - Tracking which items belong to whom. - Keeping an updated inventory of **laundry** detergents. - Also Check in/out the guest and answer phone calls to reserve rooms at front desk **Job Types**: Full-time,...
-
Front Desk Manager
4 weeks ago
Gananoque, Canada Super 8 by Wyndham Gananoque Full time**Job description** Reporting to the General Manager, the Front Desk Manager is responsible for ensuring prompt, attentive, outstanding guest service to all of our guests and assisting in overseeing the day to day operations in the Front Office to deliver an excellent Guest and Member experience. Ultimately, the Front Desk Manager is responsible that all...
-
Front Desk Agent
4 weeks ago
Gananoque, Canada Brown Hospitality Full timeJob Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a...
-
Front End Clerk- Part Time
4 weeks ago
Gananoque, Canada Metro Inc. Full timePosition Title: Front end Clerk - Part Time Position Type: Permanent Requisition ID: 33459 Banner: Metro Employment Type: Part-Time Be in the action and help make the difference when serving our customers. Become a brand ambassador and share your passion for food with our customers! Our **front-end** team is fundamental to Food Basics overall...
-
Housekeeping Attendant
2 weeks ago
Gananoque, Ontario, Canada Shorelines Casino Thousand Islands Full timeEXCITING JOB OPPORTUNITYHOUSEKEEPING ATTENDANT - PART TIME PERMANENTSHORELINES CASINO THOUSAND ISLANDS- Team up with the industry's best and provide great guest experiences at Shorelines Casino Thousand Islands_You are an organized, energetic individual who works well on their own and takes pride in their work. The position of Housekeeping Attendant may be a...
-
Gas Dock Attendant
4 weeks ago
Gananoque, Canada Clark Bus and Marina Ltd. Full timeGas Dock Attendant Full-time (Seasonal) Daytime, Weekends, Holidays $15.50 to $17.50 based off experience Plus tips Duties Include but are not limited to: - Safely open and close the gas station every morning and night - Track Fuel levels in tanks & on computer tracking system - Ensure there are no safety hazards present - Assist customers when...
-
Front Desk Agent
3 weeks ago
Gananoque, Canada The Gananoque Inn & Spa Full timeEducation: No degree, certificate or diploma - Experience: 7 months to less than 1 year **Work setting**: - Hospitality industry - Hotel, motel, resort - Rural area - Willing to relocate **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel...
-
Front Desk Agent
3 weeks ago
Gananoque, Canada The Gananoque Inn & Spa Full timeEducation: No degree, certificate or diploma - Experience: 1 year to less than 2 years **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide...
-
Front Desk Agent
2 weeks ago
Gananoque, Ontario, Canada The Gananoque Inn & Spa Full timeWork Term: Permanent Work Language: Bilingual Hours: 20 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 yearsWork setting: Hospitality industry Hotel, motel, resort Rural area Willing to relocateTasks: Register arriving guests and assign rooms Process group arrivals and departures Take, cancel...
-
Front Desk Agent
2 weeks ago
Gananoque, Ontario, Canada The Gananoque Inn & Spa Full timeEducation: No degree, certificate or diploma Experience: Will trainWork setting: Hospitality industry Hotel, motel, resortTasks: Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in...
-
Front Desk Agent
4 weeks ago
Gananoque, Canada The Gananoque Inn & Spa Full timeWork Term: Permanent - Work Language: Bilingual - Hours: 20 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Hospitality industry - Hotel, motel, resort - Rural area - Willing to relocate **Tasks**: - Register arriving guests and assign rooms - Process group...
-
Front Desk Agent
4 weeks ago
Gananoque, Canada The Gananoque Inn & Spa Full timeDurée de l'emploi: Permanent - Langue de travail: Bilingue - Heures de travail: 20 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Hospitality industry - Hotel, motel, resort - Rural area - Willing to relocate **Tasks**: - Register arriving guests and assign rooms -...
-
Marina Dock Attendant
2 days ago
Gananoque, Canada Town of Gananoque Full time**EMPLOYMENT OPPORTUNITY** **MARINA DOCK ATTENDANT - SUMMER STUDENT POSITIONS** **Overview**: The Marina Dock Attendant will assist the Marina and Recreation Coordinator with the day-to-day operations at the Gananoque Municipal Marina. The position will provide assistance to boaters, general marina maintenance including cleaning duties while demonstrating...
-
Marina Dock Attendant
4 weeks ago
Gananoque, Canada Town of Gananoque Full time**EMPLOYMENT OPPORTUNITY** **MARINA DOCK ATTENDANT - SUMMER STUDENT POSITIONS** **Overview**: The Marina Dock Attendant will assist the Marina and Recreation Coordinator with the day-to-day operations at the Gananoque Municipal Marina. The position will provide assistance to boaters, general marina maintenance including cleaning duties while demonstrating...
-
Manager, Resort
3 weeks ago
Gananoque, Canada The Gananoque Inn & Spa Full timeWork Term: Permanent - Work Language: English - Hours: 81 to 88 hours bi-weekly - Education: Other trades certificate or diploma - Experience: 2 years to less than 3 years - or equivalent experience **Work site environment**: - Non-smoking **Work setting**: - Rural area - Hotel, motel, resort **Tasks**: - Develop and implement policies and procedures for...
-
Museum Assistant
2 weeks ago
Gananoque, Canada 1000 Islands History Museum Full timeUnder the supervision and guidance of the Collections Manager, the Museum Assistant will assist with organizing, documenting, and preserving the Gananoque Civic Collection in accordance with the Civic Collections Development Plan. As needed, the Museum Assistant will also help support the 1000 Islands History Museum’s interpretive plans, including...