Account Manager

2 months ago


Winnipeg, Canada NextGen Automation Full time

**Account Manager - Winnipeg**

We are currently looking to fill a full-time position for an Account Manager person in our Winnipeg location. NextGen Automation includes a team of highly trained technical sales force as well as customer service team with strong product knowledge, technical aptitude, and a commitment to first-class customer service. The position would create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of customers, develop new business from existing clients and actively seek new sales opportunities. You would be expected to work alongside a highly trained team to maintain a high level of customer service to our new and existing customer base.

**Daily responsibilities will include the following**:

- Serve as the lead point of contact for all customer account management matters in assigned territory
- Build and maintain strong, long-lasting client relationships
- Negotiate contract and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
- Other duties as requested

**Qualifications and Skills Required**:

- Proven work experience as an Account Manager, Sales Account Manager or relevant role
- Demonstrate ability to communicate, present and influence key stakeholders at all levels of the organization
- Solid experience with CRM software and MS Office
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation, and presentation skills
- Strong verbal and written communication skills
- Degree in Business Administrations, Sales or relevant field

**Salary**: From $50,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Winnipeg, MB

Expected start date: 2023-03-27


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