Manager, Security and Life Safety

8 months ago

London, Canada GWL Realty Advisors Full time

**About GWL Realty Advisors**:
GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to deliver strong, long-term results for our clients.

We are currently on the hunt for an experienced Manager, Security and Life Safety, to help us ensure the security of the property and safety of all building occupants. This is an excellent opportunity for someone who is experienced in the property management security industry (ideally within retail or commercial).

We are looking for a hands-on leader who can oversee a contract security team, ensuring professionalism, consistency, empathy, and efficiency in all matters.

This role has a strong administrative component, so having strong attention to detail and organizational skills are important. You will be responsible for executing security programs and ensuring that the property is compliant with our corporate national security standards. Outside of having a general knowledge of the criminal code as well as strong familiarity with provincial legislation such as the Trespass to Property Act, Mental Health Act and similar legislation, you will be tasked with using your knowledge and judgement to deal with a variety of daily situations that occur at this property.

You will have the ability to impact and lead the decision-making practices for anything related to security and safety at this property and will measure performance utilizing pre-defined KPI’s.

You will collaborate with staff, property management partners, the city, local police, and the fire department. A collaborative and strong relationship approach is a must have. Additionally, you should be passionate about security and life safety but also recognize the importance of customer service as this is one of GWLRA’s core values.

**KEY RESPONSIBILITIES**:

- Developing and delivering local physical security risk training around raising awareness, red flags and, where warranted, training materials in response to material physical security incidents.
- Identifying and prioritizing assets, risk assessing assets and implementing action plans using the Lifeco Facilities Threat Risk Assessment Methodology.
- Escalating and reporting critical physical security incidents to Business Segment IMT who will then escalate to the appropriate layer of the incident management organization, as required (Leaders, security personnel and Human Resources).
- Reporting critical physical security incidents to Lifeco Corporate Security as soon as practicable (Leaders, security personnel, Human Resources and Business Segment IMT).
- Responding to, managing, documenting, and investigating physical security incidents.
- Liaising with law enforcement for physical security incidents.
- Security Risk Marker reporting to Corporate Security as part of the Lifeco Physical Security Risk Control Statement and Risk Function Indicators program. This may include performance metrics for Security Officer vendor evaluation.
- Overall responsibility for the third-party security contractor at the London campus including monitoring guard scheduling, performance appraisals, discipline, record keeping, and delegating administrative duties (Perspective Reports, Nuisance alarm oversight, ACMS database administration).
- Where required, for security-related projects, prepare specifications, tender and award contracts in accordance with GWLRA policies and procedures.
- Review and participate in the approval of tenant construction projects with internal and external stakeholders.
- Where required, for security-related projects, manage various tenant, operating, repair and capital projects; working with various internal and external groups to bring forward best practices, building improvements, energy efficiency measures, and ideas for long term improvement. Plan and prepare communications bulletins, access requirements, tenant impact reduction strategies for successful project outcomes.
- Share in the preparation of first draft of property budgets (both operating expenses and capital).
- Implement and maintain various national and/or regional initiatives; including but not limited to monthly compliance questions and annual property risk management and health and safety inspection.
- Be responsible and accountable for the departments OH&S compliance.

**QUALIFICATIONS**:

- A minimum five years direct work experience holding a senior building operations position in commercial high rise building operations.
- Intermediate level skills in Microsoft Office.
- Ability to communicate effectively and professionally.
- Ability to develop and sustain cooperative working relationships with all business units.
- Ability to work under pressure and achieve quality results.
- Organizational & Leadership S

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