Director, Territorial Social Mission Strategy and

2 weeks ago

Toronto, Canada The Salvation Army Full time

**About The Salvation Army**

**Mission Statement**

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

**Vision Statement**

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

**Core Values**

The Salvation Army Canada and Bermuda has four core values:
**Hope**:We give hope through the power of the gospel of Jesus Christ.
**Service**:We reach out to support others without discrimination.
**Dignity**: We respect and value each other, recognizing everyone’s worth.
**Stewardship**:We responsibly manage the resources entrusted to us.

**About the Position**

Reporting directly to the Territorial Social Mission Secretary, the incumbent is responsible for the successful leadership and management of the Strategy & Support team to realize an effective and innovative social mission, in accordance with The Salvation Army mission, values and practice. The incumbent will lead the development and implementation of a quality improvement, innovation, knowledge translation and research program that supports our territorial social service teams in continuously learning and providing the optimal service today while building to the future.

As an expert advisor and key point of contact for the department, the incumbent will work with the Social Mission leadership team to ensure the strategic priorities, programs and related governance are aligned and the team is able to deliver on their objectives.

**KEY RESPONSIBILITIES**:
**Strategic Planning and Goal Setting**:

- Develops a program plan intended to build a learning, innovation and quality improvement culture across the territory aligned with Social Mission and The Salvation Army strategic priorities.
- Develop and implement strategies to address mission drift in our Ministry Units.
- Provides leadership to a team whose focus is on ensuring The Salvation Army social services are well resourced and working towards optimized performance and practice.
- Builds a balanced scorecard or other processes/framework for Social Service performance monitoring, reporting and continuous quality improvement.
- Ensures the Mission, Vision, Values, and policies of The Salvation Army are incorporated within all work of the Quality & Innovation Team.
- Promotes an integrated approach to ministry.
- Communicates changes and trends in public policy, evaluating risks and opportunities.
- Participates in departmental planning and problem-solving processes.
- Leads and supports strategic planning, innovation, quality improvement, knowledge translation and goal setting with Social Mission team.
- Builds the people capacity of the Social Mission team at all levels of the organization around quality, research, and practice.
- Supports Social Mission service planning and operational reviews to ensure optimal mission impact on an ongoing basis.

**Department Operations**:

- Oversee the Research & Development and Knowledge Mobilization & Implementation functions of the social mission department in support of operational execution of the strategic priorities for the Social Mission Department by articulating and discerning critical needs and priorities on behalf of the team, and overseeing the design of research, quality improvement, knowledge mobilization, and policy development.
- Along with the Social Mission leadership team, provide strategic advice and develop an annual operational plan to evolve the Social Mission team to deliver service excellence and the talent to increase capability and have greater impact to the clients and communities we serve.
- Articulate and discern critical needs and priorities and model agile leadership for the team.
- Ensure the team is focused and driving for results within an open and collaborative environment.
- Initiate, maintain, and promote positive working relationships/partnerships and communications with internal and external stakeholders and/or provide advice and support to those who own the relationships with these stakeholders.
- Monitor and ensure consistency of approach, policy, and practices among the team territorially.
- Develops proposals to identify and pursue opportunities to enhance programs across the territory in consultation with appropriate stakeholders.
- Consider and respond to MU needs for resources and support with partnerships and funding proposals.

**Financial Management and Administration**:

- Participate in the creation and maintenance of the departmental budget and ensure compliance with operating and administrative guidelines.
- Maintain and promote positive working relationships/partnerships and communications with funders and community stakeholders as applicable and in conjunction with Divisions, Ministry Unit Leaders, and social mission department staff.
- Identify and pursue opportunities to enhance program delivery by seeking new government

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