Network Support Technician

3 weeks ago

Dartmouth, Canada Digital nGenuity Full time

**About the job**

**General Responsibilities**

The Network Support Technician at Digital nGenuity reports to the Service Manager. The Network Support Technician is responsible for servicing the Company’s clients in a courteous, proficient and professional manner. Network Support Technicians are expected to work closely with their colleagues, the Business Solution Consultant, Service Manager, Project Manager and VP Operations to carry out their individual and collective responsibilities in an efficient, friendly and cooperative working environment.

**General Qualities**
- Network Support Technician are generally available to work between the Company hours of operation, Monday to Friday, 8:30 AM to 5:00 PM.
- There will be occasions when services will be required outside of these times and Network Support Technician will need to be available and willing to work whatever hours are reasonably required to carry out the general and specific functions of the position as directed and approved by the Service Manager, or if unavailable, by the VP Operations.
- The Network Support Technician is expected to have, or to achieve within a relatively short period of time, a broad familiarity with all Service operations, staff relationships, the ability to anticipate problems and solutions, and the ability to understand and effectively meet the needs of the Company.
- Network Support Technicians must be able to fulfill work responsibilities, establish priorities, follow and monitor progress and projects and report in an efficient and effective manner on problems and provide approaches or solutions to problems to the Service Manager.
- Network Support Technicians must work well with all Managers and staff working in the Company.
- Network Support Technicians must be prompt and efficient in carrying out responsibilities and must at all times demonstrate quality and accurate work.

**Required Skills**:

- Install, maintain, troubleshoot and administer the use of local area networks (LANs).
- Install, maintain, troubleshoot and administer the use of wide area networks (WANs).
- Install, maintain, troubleshoot and administer the use of mainframe networks.
- Install, maintain, troubleshoot and administer the use of computer workstations.
- Install, maintain, troubleshoot and administer the use of peripheral equipment.
- Evaluate and install computer hardware, networking software and operating system software.
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks.
- Load computer tapes and disks and install software and printer paper and forms.
- Provide problem-solving services to network users.
- Implement data, software and hardware security procedures.
- Perform routine network start up and close down and maintain control records.
- Perform data backups and disaster recovery operations.
- Implement network traffic and security monitoring software.
- Install, maintain, troubleshoot and upgrade Web-server hardware and software.
- Set up local area networks and connections to the Internet.

**General Computer and Technology Knowledge**

Digital nGenuity Network Support Technicians are expected to have working knowledge of the following areas. They are expected to identify areas where their specific knowledge is weak and work with the Service Manager to implement training to continually develop their skills and abilities. The following is not intended to limit the scope of skill and knowledge acquisition. IT is a dynamic evolving environment that requires all support personnel to constantly develop their knowledge. All Network Support Technicians are expected to identify emerging areas of technology, understand how they can be implemented to serve ourselves and our clients and be engaged in developing their skills and the skills of their colleagues.
- Microsoft Windows Operating System Familiarity
- Windows XP and through Windows 10 Desktop Operating Systems
- Windows Server 2003 through 2012 R2 Server Operating Systems
- Microsoft Exchange Server
- Microsoft Hyper-V Virtual Machine
- VMware / Linux Knowledge Advantageous but not required.
- Intranet
- Networking Software
- General Application Software Familiarity
- Microsoft Office Applications: Outlook, Word, Excel, PowerPoint
- General Business Application Software Familiarity
- Internet Browsers
- Database Software
- Networking Security
- File Management Software
- Security Software
- General Hardware Familiarity
- Networking Hardware
- Servers
- Internet Hardware

**Ongoing Commitment to Obtaining and Maintaining Technical Certifications**:
Microsoft Certifications

1. Microsoft Certified Solutions Expert (MCSE)
- Windows Server
- Exchange Server
- Windows Desktop Operating Systems

CompTIA
- A+ (Hardware & Software)
- Network+
- Security+
- Advanced Security Practitioner
- Server+
- Mobility+

WatchGuard Security
- Firewall Policies
- Network and Traffic Management
- Wireless
- WatchG

  • IT Support Technician

    3 days ago

    Dartmouth, Canada Digital nGenuity Full time

    **About the job** **General Responsibilities** The IT Support Technician at Digital nGenuity reports to the Service Manager. The IT Support Technician is responsible for servicing the Company’s clients in a courteous, proficient and professional manner. IT Support Technicians are expected to work closely with their colleagues, the Business Solutions...

  • Network Support Technician

    5 days ago

    Dartmouth, Canada Digital nGenuity Consulting Ltd. Full time

    Work Term: Permanent - Work Language: English - Hours: 37.5 hours per week - Education: College/CEGEP - Experience: 3 years to less than 5 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Relocation costs not covered by employer - Help desk - Consulting firm **Tasks**: - Maintain, troubleshoot and...

  • Support Technician

    3 days ago

    Dartmouth, Canada RelyOn Nutec Canada Full time

    **SUPPORT TECHNICIAN** **RelyOn Nutec Canada** **Location**: Dartmouth, NS **Vacancies**: One (1) **Employment Type**: Full Time **Anticipated Start Date**: TBD RelyOn Nutec Canada is an ISO registered service-based company focused on exceeding our client's requirements, on time the first time. We provide safety and survival training to the onshore,...

  • Support Technician

    7 days ago

    Dartmouth, Canada RelyOn Nutec Canada Full time

    **SUPPORT TECHNICIAN** **RelyOn Nutec Canada** **Location**: Dartmouth, NS **Vacancies**: One (1) **Employment Type**: Full Time **Anticipated Start Date**: TBD RelyOn Nutec Canada is an ISO registered service-based company focused on exceeding our client's requirements, on time the first time. We provide safety and survival training to the onshore,...

  • Field Service Technician

    7 days ago

    Dartmouth, Canada Johnson Controls Full time

    **What you will do**: The individual will execute field service and field installation tasks related to the service and installation of Video and Electronic Article Surveillance (EAS) systems and other systems as business offerings develop. **How you will do it**: - Service, install, troubleshoot, repair, maintain and inspect EAS and video security...

  • Design Technician

    4 weeks ago

    Dartmouth, Canada MOBIA Technology Innovations Full time

    MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity, and Application and Data Services. Working with Telecommunication Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has developed strategic...

  • Integration Installation Technician

    4 weeks ago

    Dartmouth, Canada Coastal Entrance Solutions Full time

    **Job Title**: Integration Installation Technician **Company**: Coastal Entrance Solutions **Job Type**: Full-time **Salary**: Suited to experience **About Coastal Entrance Solutions**: Coastal Entrance Solutions, founded in 1979, has evolved into a leading provider in the Maritime industry for metal door and frame distribution, wood door, and...

  • System Support Technician

    3 days ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type: Permanent Closing date: Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS)...

  • System Support Technician

    3 days ago

    Dartmouth, Canada Health Services NB Full time

    Position Type: Permanent Closing date: Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS)...

  • Telecom Network Creator

    4 weeks ago

    Dartmouth, Canada MOBIA Technology Innovations Full time

    Atlantic Canada MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Digital Transformation Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has developed strategic...

  • Structured Cabling Technician

    4 weeks ago

    Dartmouth, Canada Convergint Technologies Ltd Full time

    Convergint is currently recruiting for a Structured Cabling Technician to join our growing team in **Dartmouth, NS**.** As the Structured Cabling Technician, you will be responsible for reading and interpreting drawings, to determine wiring layouts for new or existing installations, and troubleshooting voice, data and Wireless networks. Scope of work...

  • Consumer Service Technician, Bell Aliant

    4 weeks ago

    Dartmouth, Canada Bell Canada Full time

    Req Id: 407365 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

  • Customer Support Specialist

    2 weeks ago

    Dartmouth, Canada Total Power Limited Full time

    **Summary** The Customer Support Specialist is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with customers, technicians, and other internal staff), a sense of urgency, a high degree of organization to administer and maintain control of work in...

  • Unified Communications Technician

    2 weeks ago

    Dartmouth, Canada Cabco Communications & Lakeview Electric Full time

    As our business grows, Cabco is seeking an experienced **_Unified Communications Technician_** **to work out of our Dartmouth, NS office. A self-starter with a passion for technology, you are comfortable working in a customer-facing role. You will work independently and as part of a team in a collaborative, goal-oriented atmosphere. You have a reputation as...

  • Communication Disorders Technician

    3 days ago

    Dartmouth, Canada Hearing and Speech Nova Scotia Full time

    **Hearing and Speech Nova Scotia** This is an NSGEU Bargaining Unit position. Start Date: Jun 26, 2023 End Date: Jun 25, 2024 with possibility for extension **CLOSING DATE: Apr 25, 2023** **Communication Disorders Technician** **HRM** Hearing and Speech Nova Scotia (HSNS) provides audiology services to Nova Scotians of all ages, and speech-language...

  • Communication Disorders Technician

    4 weeks ago

    Dartmouth, Canada Hearing and Speech Nova Scotia Full time

    **Hearing and Speech Nova Scotia** This is an NSGEU Bargaining Unit position. Start Date: ASAP End Date: n/a **Communication Disorders Technician** **Dartmouth** Hearing and Speech Nova Scotia(HSNS) provides audiology services to Nova Scotians of all ages, and speech-language pathology services to preschool children and adults. HSNS is funded by the NS...

  • Communications Technician

    4 weeks ago

    Dartmouth, Canada Hitech Communications LTD Full time

    We are seeking a full time technician who will manage, direct and install various wireless products and services. WE ARE WILLING TO TRAIN! Duties will include, but are not limited to: - Summary : 2-way radio install, repair, and programming. Security systems, GPS, wireless services and installation. - Ability to install and maintain in-vehicle mobile...

  • Bas Systems Technician

    3 days ago

    Dartmouth, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!** **Job Summary***: The Senior BAS Systems Technician is responsible for providing start-up and commissioning, programming,...

  • Network Community Family Practice Lead

    3 weeks ago

    Dartmouth, Canada Nova Scotia Health Authority Full time

    About This Opportunity Each of the four administrative Zones within the Nova Scotia Health Authority (NSHA) have a Department Head of Family Practice supported by a broader medical administrative structure for family practice, which includes medical leadership at the network level. Community Health Networks are geographic based; there are 14 networks in...

  • Structured Cabling Technician- Cape Breton, Ns

    2 weeks ago

    Dartmouth, Canada Convergint Technologies Ltd Full time

    Convergint is currently recruiting for a Structured Cabling Technician to join our growing team in **Cape Breton, NS.** As the Structured Cabling Technician, you will be responsible for reading and interpreting drawings, to determine wiring layouts for new or existing installations, and troubleshooting voice, data and Wireless networks. Scope of work...