Customer Service Representative
5 months ago
**Responsibilities**:
- Inspect qualified vehicles and write damage appraisals.
- Responsible for handling all appraisals, work authorizations, repair orders, supplements and warranties when dealing with the customer, striving to maintain and improve closing ratio for the company.
- Follow up on customer appraisals, in order to increase closing ratio; also can develop and implement follow-up program on appraisals.
- Ongoing communication with adjuster, production staff and customer regarding repair status.
Administration of RO Package
- Ensure all parts are ordered correctly and in a timely fashion
- Ensure customer authorization is received from owner before proceeding with parts order
- Parts ordering and back orders are documented in the file
Experience/Skill Requirements
- Knowledge of products used in Facility.
- Functional/Technical Knowledge:
- Management Software (Mitchell and/or Summit) - INTERMEDIATE
- Microsoft Office Software (Word, Excel, Outlook) - INTERMEDIATE
- Estimating Software (Audatex and/or Mitchell) - INTERMEDIATE
Specialized Training, An asset:
- ICAR a plus
- WHMIS
- First Aid
Skills & Abilities Required:
- Work independently without close supervision
- Flexible/adaptable to constant change
- Strong tact and diplomacy; ability to interact with all levels of personnel
- Highly organized, analytical and motivated; ability to handle multiple concurrent assignments
- Ability to prioritize, organize and plan work under own initiative
- Strong communication skills (written and verbal)
- Decision making, delegation skills, leadership ability
**Salary**: $20.00-$24.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
-
Customer Service Representative
5 months ago
Waterdown, Canada BMO Financial Group Full time95 Dundas Street East Waterdown Ontario,L0R 2H2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative/cashier
5 months ago
Waterdown, Canada Ridgeway Floral Design Full timeOverview: **Duties**: - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately in the system - Resolve customer complaints effectively and ensure customer satisfaction - Upsell products or services to increase revenue - Perform data entry tasks to update customer records and order...
-
Customer Service Position
5 months ago
Waterdown, Canada Taylor's Plumbing Full timeTaylor's Plumbing is a small family run business in Waterdown, ON. We're dedicated to assisiting our customers by providing them with excellent customer service and professional plumbing solutions to their problems. We've been in business since 1986 and are dedicated to providing a friendly environment to work in. We are seeking a highly motivated and...
-
Customer Service Representative
2 months ago
East Haldimand County (Waterdown), Canada Flexi-Shift Hiring Solutions Canada Inc. Full timeJob Summary: The Customer Service Role is the foundation of our success, we value this role and could not be a Company without you. We are experts in creating world-class customer service. We are responsible for engaging and connecting with our store customers, sharing top-quality product education, and speaking with knowledge about the Vendors. We are...
-
Associate Field Service Representative
5 months ago
Waterdown, Canada Stryker Full time**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....
-
Bilingual Customer Service Agent
5 months ago
Waterdown, Canada Stryker Full time**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....
-
Cashier/customer Service
4 months ago
Waterdown, Canada Kerala restaurant Full timeCustomer Service Associate / Cashier **Duties**: - Greet customers and provide excellent customer service - Process customer transactions accurately and efficiently - Handle cash, credit, and debit card transactions - Maintain a clean and organized checkout area - Assist customers with product inquiries and provide recommendations - Resolve customer...
-
Customer Service Professional
5 months ago
Waterdown, Canada TURKSTRA LUMBER Full time**Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton Street N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service Professional must have the ability to...
-
Customer Service Professional
5 months ago
Waterdown, Canada TURKSTRA LUMBER Full time**Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton St N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service Professional must have the ability to...
-
Customer Service Associate
4 months ago
Waterdown, Canada Value Village Full time**Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...
-
Sales Representative- Heavy Equipment
5 months ago
waterdown, Canada Wajax Limited Full timeThe OpportunityPlays an integral role in the retail sales process. Responsible for the efficient processing of high volume product sales orders from point of order reception to product delivery.Ensures all sales orders meet and/or exceed customer expectations.The RoleWorks closely with sales represe
-
Financial Services Representative Ii
5 months ago
Waterdown, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Customer Service Professional
5 months ago
Waterdown, Canada TURKSTRA LUMBER Full time**Title**: Customer Service Professional **Reports to**: Branch Manager **Location**: 61 Hamilton St N, Waterdown, ON **Position Summary**: The Customer Service Professionals (CSP) are responsible for providing World Class Customer Service for all contractors, builders and residential customers. The Customer Service Professional must have the ability to...
-
Customer Service, Edi Coordinator
5 months ago
Waterdown, Canada Stryker Corporation Full time**Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Work Flexibility**:Hybrid **On Site...
-
In Service Customer Coordinator
5 months ago
Waterdown, Canada L3Harris Technologies Full time**About the Role** This is a 15 month contract role. The In Service Customer Coordinator assists and supports In Service Account Managers, Contracts Team, Repair, and Logistics teams in the coordination of Service Events to ensure uninterrupted support to our global customer base. The In Service Customer Coordinator is highly developed and an experienced...
-
Customer Experience Associate
5 months ago
Waterdown, Canada TD Bank Full time**Customer Experience Associate**: - 421841BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 255 Dundas Street East **Employment Type** - Regular **City** - Waterdown **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...
-
Personal Banking Associate
5 months ago
Waterdown, Canada BMO Financial Group Full time95 Dundas Street East Waterdown Ontario,L0R 2H2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Omni Customer Fulfillment Associate Pt
5 months ago
Waterdown, Canada Walmart Canada Full time**Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...
-
Service Coordinator
5 months ago
Waterdown, Canada L3Harris Technologies Full timeL3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...
-
Cashier
5 months ago
Waterdown, Canada Canadian Tire Waterdown Full timeAre you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...