Intake and Family Resource Worker

2 weeks ago

Kitchener, Canada Camino Wellbeing + Mental Health Full time

Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and build on the strength of our community?

Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.

**WHAT’S THE OPPORTUNITIY?**

We are looking for a thoughtful and person-centered individual to join our team In this role you will be the first point of contact with our clients and responsible for ensuring that these individuals receive the most appropriate and available services. By partnering with individuals and families, you will help determine their needs, assess safety, and match them to the best program or service for them. This role supports all programs across the Agency, with a goal to develop seamless connection and delivery of services.

**WHY WORK FOR US?**

We are a new organization (a new entity formed from the unification of KW Counselling Services, Monica Place and Carizon) that serves individuals, families and communities within the Waterloo Region. We are excited about our work, the impact we have in the community and our people (our people are our superpower). We a committed to doing what is best for our community and to developing our people.

**Join us to**:

- Do work that matters.
- Be part of a caring, passionate, and collaborative workplace that lives its values.
- Learn a ton and support us in creating a more seamless experience for individuals, families and our community.
- Be a part of our diversity, equity, and inclusion journey.
- Put the people we serve at the centre of everything we do.
- Have a positive impact in our community.
- Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs.

**WHAT YOU’LL BE DOING**:

- Work in a fast-paced environment where responsiveness to clients is a top priority
- Facilitate access to timely care, utilizing extensive knowledge of the issues facing the client, and act as a bridge between clients and services offered by community agencies.
- Work with peers to help coordinate and refer clients to appropriate support services.
- Identify client situations requiring specialized services and arrange appropriate interventions.
- Assesses for high-risk situations, provides brief crisis interview and interfaces with appropriate community resources when safety is a concern
- Actively monitor and manage waitlists for Camino programs
- Ensure all relevant forms and documents are completed in accordance with departmental requirements.
- Supporting agency wide walk-in counselling service

**WHAT WE’RE LOOKING FOR**:

- University degree or equivalent in social work, or other social science or health-related disciplines.
- 3 years’ experience working with community and human service agencies.
- Excellent crisis intervention skills
- Exceptional organizational, time management and attention to detail skills.

**ARE THERE BONUS POINTS?**
- Familiarity working with children, youth and families an asset.

**ANYTHING ELSE I SHOULD KNOW?**:

- This is a full time, permanent role
- This role includes evening shifts a minimum of 2 times per week, and occasional weekend coverage as required.
- Must be legally eligible to work in Canada.
- Satisfactory Criminal and Vulnerable Sector Check required.
- Must be able to provide either proof of vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated.
- Compensation: $25.77 to $36.38 per hour.

OUR COMMITMENT TO EQUITY

As we continue to be responsive to the changing needs of our communities, we acknowledge the historical and present-day violence and systemic barriers that continue to harm members of our Region and that we must ask ourselves not if we are complicit, but how.

Camino is committed to developing anti-oppressive practices and equitable outcomes for the families we serve while ensuring that our programs reflect and meet their needs. We recognize that we must work in collaboration with others to dismantle systems of oppression, discrimination, and violence that people face as a result of their diversity, beliefs and identities.

Building equity takes time, resources, intentional commitment and behavioural change. It is an ongoing process, and we start by recognizing the racism and discrimination faced by Indigenous people, Black people, Asian communities, racialized people, ethnic or linguistic groups, members of the 2SLGBTQIA+ communities, unhoused people, people with mental illness and people with physical and intellectual disabilities.

To help us create change and ensure that we can continue helping families thrive, Camino has invested in antiracism and anti-oppre

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