Call Centre Representative

2 weeks ago


Hamilton, Canada WC GasWorks Full time

We are looking to hire a call center representative to join our team Great company to work for
- **Responsibilities**:_
- Perform accurate and thorough entry of customer contact data into the database; answer questions and inquiries, troubleshoot problems, provide information, and handle praise and complaints regarding the organization’s products or services
- **Qualifications**:_
- Proficient in Microsoft Office
- Excellent verbal and written communication skills
- Strong organizational skills
- Open availability to work any day in the week/weekend
- Multitasking
- Fast pace
- Reliable
- Bilingual is a PLUS

**Job Types**: Full-time, Part-time
Part-time hours: 30 per week

**Salary**: $19.50-$22.30 per hour

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person


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